I stopped in this afternoon/evening and was met with kindness from a young man and lady behind the counter. I didn't catch the young mans name but he spoke with politeness and even told me to have a blessed day - thank you young man! You're going to make it far in life.
Atmosphere: 5
Food: 5
Service: 5
Josh Bertocci
Clean subway! Fresh veggies and bread! Great staff!
Atmosphere: 5
Food: 5
Service: 5
Joshua Bertocci
Clean subway, awesome staff, fresh veggies and bread :-)
Atmosphere: 5
Food: 5
Service: 5
Swanand Tupsakhare
Clean place and lots of space to sit. Employees were friendly. I’d highly recommend
Atmosphere: 5
Food: 5
Service: 5
BiggDaddy
My wife and I have been ordering from subway on cinema dr for years. But as usual, there's always that one time that you place your order expecting to receive what was rightfully bought and paid for that things go south. Ours was last evening 5/2/25 @ around 7:15 pm. I'd placed our order thru the app as usual. And since my wife was already out close to this particular location I asked her to pick it up. As she did. Now I didn't bother to mention that our order would be consisting of 2 different items as I'd never had the need to before. But as said, there's always that one time that things turn. After arriving home I noticed that one of our items was missing. So I returned to subway. Upon arrival I explained to one of the team members that an item was missing. She then took the bag looked inside then at me as to suggest where is it. And I was like, what you looking at me for. You didn't prepare the 2nd item. She then goes in the back to discuss the situation with the 2nd member. He then comes forward with same attitude as hers, but giving the impression we'd already eaten it and was just looking for a free replacement. Though he prepared the item I asked could we receive at least 2 cookies for my time and gas to return to the location because of their oversight. In which his reply was, I'm making you the item so there's nothing else I can do for you. The attitude that was behind that response was obvious. And my response back was, We never would have been in this position if you people would have taken the time to read the order correctly. If you even know how to read. Now I realize mistakes can and do happen. But, at least have the courtesy if you value the customer to offer a respectful apology and possibly incentive on top of the correction. Not attitude as I received from these 2 clowns. I know to some this matter wouldn't make a hell of a lot of difference. But to me it's the principal of the thing. We will not be returning to this particular location again.
Atmosphere: 1
Food: 1
Service: 1
Gabby Klein
As a service provider of 12 years who works late, I stopped into this subway after a long day( 2 week work stretch) craving a subway sub. I don’t get a complicated sub or even a toasted sub I get a simple turkey prov lettuce not toasted . The workers acted like I interrupted their Saturday night rolling eyes scoffing etc. another man walked in after me and he simply asked if they will still serving and the lady making my sub just ignored him until another girl showed up. I’ve waited tables working until 3am so the level of not only pettiness but just being rude for no reason is what made me write this post. Both subs were made in under 5 minutes and before closing hours. I understand working in the public isn’t always so fun but just the rudeness expressed here. ( if you live In statesville the other location is 5 mins way, and they have always been much nicer, willing to make your subs) & not make you feel like you’re interrupting their Saturday night. I don’t like writing negative reviews but the blatant lack of customer service was crazy.
Atmosphere: 1
Food: 1
Service: 1
Tennis Pro
This Subway was good. Seemed clean, food was fresh, no complaints.
One hint...take a coat if you decide to eat in. It was about 40 degrees outside and very chilly inside. We had coats on but couldn't wait to get outside to the sunshine.
Atmosphere: 4
Food: 5
Service: 5
William Draughan
Food looks and taste like crap you would think something as simple as a sandwich would be easy to make
Atmosphere: 2
Food: 1
Service: 2
J Kearney
There's a short little young lady that opens up every day at this store she's very nice and kind very on point about what is good and gives you good choices she's a very nice young lady
Atmosphere: 5
Food: 4
Service: 5
James Whitman
We have had issues with placing a mobile order through the subway app at other restaurants and we decided to give it another shot. Service at this location was fast, friendly and accurate. I recommend this location over others in Statesville.
Walked in this MFer at 830 and was upset I was getting here late. Chino gave me absolutely A1 service late at night and didn't swear it. I don't recommend any Subway as much as I this Subway.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Roast Beef
Sissy Sissie (Sissy)
This is for customer service nor the food
Atmosphere: 5
Food: 2
Service: 5
Stephanie Deese
My husband and I decided we wanted subway for lunch, something healthy. I ordered 2 subs on the app. My husband picked them up and came home. One of our subs were not made correctly. My husband went back to the store. And they kindly made it over. But as he returns, I check the sub again and it's wrong AGAIN!! By this time, this is just too much. I go back into the store and the manager trys to correct me, and ask what's wrong with the sub. I asked her to look at the recipe and tell me what's wrong with it. She says nothing.. there is an added ingredient on it that I don't want.. so she refunded my order and said the money would be back on my account in 24 hours... so now I'm out of meal cause the manager couldn't simply read ingredients directions.. I will not return to this store.. waste of my time.
Atmosphere: 4
Food: 1
Service: 1
Stephanie Laird
My husband and I decided we wanted subway for lunch, something healthy. I ordered 2 subs on the app. My husband picked them up and came home. One of our subs were not made correctly. My husband went back to the store. And they kindly made it over. But as he returns, I check the sub again and it's wrong AGAIN!! By this time, this is just too much. I go back into the store and the manager trys to correct me, and ask what's wrong with the sub. I asked her to look at the recipe and tell me what's wrong with it. She says nothing.. there is an added ingredient on it that I don't want.. so she refunded my order and said the money would be back on my account in 24 hours... so now I'm out of meal cause the manager couldn't simply read ingredients directions.. I will not return to this store.. waste of my time.
I stopped in this afternoon/evening and was met with kindness from a young man and lady behind the counter. I didn't catch the young mans name but he spoke with politeness and even told me to have a blessed day - thank you young man! You're going to make it far in life.
Atmosphere: 5
Food: 5
Service: 5
Clean subway! Fresh veggies and bread! Great staff!
Atmosphere: 5
Food: 5
Service: 5
Clean subway, awesome staff, fresh veggies and bread :-)
Atmosphere: 5
Food: 5
Service: 5
Clean place and lots of space to sit. Employees were friendly. I’d highly recommend
Atmosphere: 5
Food: 5
Service: 5
My wife and I have been ordering from subway on cinema dr for years. But as usual, there's always that one time that you place your order expecting to receive what was rightfully bought and paid for that things go south. Ours was last evening 5/2/25 @ around 7:15 pm. I'd placed our order thru the app as usual. And since my wife was already out close to this particular location I asked her to pick it up. As she did. Now I didn't bother to mention that our order would be consisting of 2 different items as I'd never had the need to before. But as said, there's always that one time that things turn. After arriving home I noticed that one of our items was missing. So I returned to subway. Upon arrival I explained to one of the team members that an item was missing. She then took the bag looked inside then at me as to suggest where is it. And I was like, what you looking at me for. You didn't prepare the 2nd item. She then goes in the back to discuss the situation with the 2nd member. He then comes forward with same attitude as hers, but giving the impression we'd already eaten it and was just looking for a free replacement. Though he prepared the item I asked could we receive at least 2 cookies for my time and gas to return to the location because of their oversight. In which his reply was, I'm making you the item so there's nothing else I can do for you. The attitude that was behind that response was obvious. And my response back was, We never would have been in this position if you people would have taken the time to read the order correctly. If you even know how to read. Now I realize mistakes can and do happen. But, at least have the courtesy if you value the customer to offer a respectful apology and possibly incentive on top of the correction. Not attitude as I received from these 2 clowns. I know to some this matter wouldn't make a hell of a lot of difference. But to me it's the principal of the thing. We will not be returning to this particular location again.
Atmosphere: 1
Food: 1
Service: 1
As a service provider of 12 years who works late, I stopped into this subway after a long day( 2 week work stretch) craving a subway sub. I don’t get a complicated sub or even a toasted sub I get a simple turkey prov lettuce not toasted . The workers acted like I interrupted their Saturday night rolling eyes scoffing etc. another man walked in after me and he simply asked if they will still serving and the lady making my sub just ignored him until another girl showed up. I’ve waited tables working until 3am so the level of not only pettiness but just being rude for no reason is what made me write this post. Both subs were made in under 5 minutes and before closing hours. I understand working in the public isn’t always so fun but just the rudeness expressed here. ( if you live In statesville the other location is 5 mins way, and they have always been much nicer, willing to make your subs) & not make you feel like you’re interrupting their Saturday night. I don’t like writing negative reviews but the blatant lack of customer service was crazy.
Atmosphere: 1
Food: 1
Service: 1
This Subway was good. Seemed clean, food was fresh, no complaints.
One hint...take a coat if you decide to eat in. It was about 40 degrees outside and very chilly inside. We had coats on but couldn't wait to get outside to the sunshine.
Atmosphere: 4
Food: 5
Service: 5
Food looks and taste like crap you would think something as simple as a sandwich would be easy to make
Atmosphere: 2
Food: 1
Service: 2
There's a short little young lady that opens up every day at this store she's very nice and kind very on point about what is good and gives you good choices she's a very nice young lady
Atmosphere: 5
Food: 4
Service: 5
We have had issues with placing a mobile order through the subway app at other restaurants and we decided to give it another shot. Service at this location was fast, friendly and accurate. I recommend this location over others in Statesville.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Walked in this MFer at 830 and was upset I was getting here late. Chino gave me absolutely A1 service late at night and didn't swear it. I don't recommend any Subway as much as I this Subway.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Roast Beef
This is for customer service nor the food
Atmosphere: 5
Food: 2
Service: 5
My husband and I decided we wanted subway for lunch, something healthy. I ordered 2 subs on the app. My husband picked them up and came home. One of our subs were not made correctly. My husband went back to the store. And they kindly made it over. But as he returns, I check the sub again and it's wrong AGAIN!! By this time, this is just too much. I go back into the store and the manager trys to correct me, and ask what's wrong with the sub. I asked her to look at the recipe and tell me what's wrong with it. She says nothing.. there is an added ingredient on it that I don't want.. so she refunded my order and said the money would be back on my account in 24 hours... so now I'm out of meal cause the manager couldn't simply read ingredients directions.. I will not return to this store.. waste of my time.
Atmosphere: 4
Food: 1
Service: 1
My husband and I decided we wanted subway for lunch, something healthy. I ordered 2 subs on the app. My husband picked them up and came home. One of our subs were not made correctly. My husband went back to the store. And they kindly made it over. But as he returns, I check the sub again and it's wrong AGAIN!! By this time, this is just too much. I go back into the store and the manager trys to correct me, and ask what's wrong with the sub. I asked her to look at the recipe and tell me what's wrong with it. She says nothing.. there is an added ingredient on it that I don't want.. so she refunded my order and said the money would be back on my account in 24 hours... so now I'm out of meal cause the manager couldn't simply read ingredients directions.. I will not return to this store.. waste of my time.
Atmosphere: 4
Food: 1
Service: 1
This is for customer service nor the
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Cookies
Loading...