My go-to fast food restaurant. I love their salads and kids' options.Kid-friendliness: Healthy choices and educational, creative toys for kids
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Salad
Cassie Hensley
Edit: ***I received the full refund but man...what a headache it was to get it. Never again Wendys, never again.***I placed a mobile order March 23 East Broad Street location and went through drive thru to pick it up. I got to the window and they did not have my order 'in their system' so I did not get my food. Even after I showed then my online receipt where I already paid and they took my money I still did not get the food. Was told I could get a refund via email so that's what I did. Got a response they started the process and I will receive a response when they (I'm assuming the store) complete it. I got an email saying if I didn't pick up my order they refund me automatically and if I don't get it to give them a call. I did at the number I was provided. Oh sure, it was the number to this very store that screwed me over in the first place. The 'manager' who answered pretty much denied everything and here I am back at square one so still trying to get a refund for food I never received. We checked our bank statement online and sure enough the total was pulled from our account. Be aware when using mobile ordering. Don't let them screw you over and steal your money like our experience has been.
Service: 1
Meralis Matos
My double Dave's cheeseburger was cold, taste less and was over cooked. Just very bland could not get to the third bite.i should have returned it but there was a long line but I was disappointed. Wendy's manager please do better ?
Atmosphere: 4
Food: 1
Service: 2
j farrell
Placed a breakfast order and had to “pull to the door” because the food wasn’t ready. I get it. We sat for 5+ minutes. None of the cars behind us were parked and none left before us so why have us pull forward beyond the pick up window. The food should have been better considering the wait.
Atmosphere: 3
Food: 4
Service: 3
Frog G
Will never eat here again I have went here 2 times this 2nd was my last. This place is never clean staff is not attentive to front register, went to drink machine it was nasty had no ice and every time I tried to fill my drink there was pieces of plastic in it I told them about it they did not seem very concerned at all and filled my drink in the back. Management needs some training along with employees, this place is not well maintained. I skipped on giving this a review the first time in hopes they were just having bad week or day but this seems to be something repeating. I usually don’t give bad reviews but this I had to, hope you all get these issues fixed.
Atmosphere: 1
Food: 1
Service: 1
Melissa Williams
The fries were way too salty, and the burgers were dry. They tasted like they had just been sitting there, pre-made. They also left a burger off of our order. And got the drinks wrong.
Food: 1
Service: 1
Patrick Wilson
Food is always amazing.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Wendy's Hot & Crispy Fries, Baconator Combo, Baconator
Mark Sternberg
We had 3 different burger meals and the burger meat was really dry.
Atmosphere: 3
Food: 2
Service: 3
Randy Josey
Been a price
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Stack
Chris Kolakowski
Should have checked my bags before I left. They left out a whole meal. But I did get my
A little sad...this wendy's used to be top notch. The kids there working looked like they didn't want to be there. A little sad that they have gone downhill since Dave died. Food was not hot. Everyone had to wait for their food. The place is sub par. I asked if i could sub some toppings for something different...i was told that it,"come like it is"!....LOL I didn't know what to say so i went on. Got my food and the girl gave me the wrong food so i had to walk in and get my own food.Parking: The parking lot is small so it is logistically an adventure to get the food and get out.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Double Stack
Stephanie Akers
Went in here as an uber driver, the transaction was so smooth and quick! Thank you guys for making it so easy! Everyone was nice and the food was ready when I got there!
Slow as hell service, even when they are not busy. Honestly kinda rude employees... Not my favorite location, but sometimes the most convenient....Parking: Impossible to get descent parking.....
Atmosphere: 3
Food: 2
Service: 2
David D Smith
Great Crew Fast and Friendly - Chilli is good and filling.
My go-to fast food restaurant. I love their salads and kids' options.Kid-friendliness: Healthy choices and educational, creative toys for kids
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Salad
Edit: ***I received the full refund but man...what a headache it was to get it. Never again Wendys, never again.***I placed a mobile order March 23 East Broad Street location and went through drive thru to pick it up. I got to the window and they did not have my order 'in their system' so I did not get my food. Even after I showed then my online receipt where I already paid and they took my money I still did not get the food. Was told I could get a refund via email so that's what I did. Got a response they started the process and I will receive a response when they (I'm assuming the store) complete it. I got an email saying if I didn't pick up my order they refund me automatically and if I don't get it to give them a call. I did at the number I was provided. Oh sure, it was the number to this very store that screwed me over in the first place. The 'manager' who answered pretty much denied everything and here I am back at square one so still trying to get a refund for food I never received. We checked our bank statement online and sure enough the total was pulled from our account. Be aware when using mobile ordering. Don't let them screw you over and steal your money like our experience has been.
Service: 1
My double Dave's cheeseburger was cold, taste less and was over cooked. Just very bland could not get to the third bite.i should have returned it but there was a long line but I was disappointed. Wendy's manager please do better ?
Atmosphere: 4
Food: 1
Service: 2
Placed a breakfast order and had to “pull to the door” because the food wasn’t ready. I get it. We sat for 5+ minutes. None of the cars behind us were parked and none left before us so why have us pull forward beyond the pick up window. The food should have been better considering the wait.
Atmosphere: 3
Food: 4
Service: 3
Will never eat here again I have went here 2 times this 2nd was my last. This place is never clean staff is not attentive to front register, went to drink machine it was nasty had no ice and every time I tried to fill my drink there was pieces of plastic in it I told them about it they did not seem very concerned at all and filled my drink in the back. Management needs some training along with employees, this place is not well maintained. I skipped on giving this a review the first time in hopes they were just having bad week or day but this seems to be something repeating. I usually don’t give bad reviews but this I had to, hope you all get these issues fixed.
Atmosphere: 1
Food: 1
Service: 1
The fries were way too salty, and the burgers were dry. They tasted like they had just been sitting there, pre-made. They also left a burger off of our order. And got the drinks wrong.
Food: 1
Service: 1
Food is always amazing.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Wendy's Hot & Crispy Fries, Baconator Combo, Baconator
We had 3 different burger meals and the burger meat was really dry.
Atmosphere: 3
Food: 2
Service: 3
Been a price
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Stack
Should have checked my bags before I left. They left out a whole meal. But I did get my
Service: 1
Restaurantji Recommends
A little sad...this wendy's used to be top notch. The kids there working looked like they didn't want to be there. A little sad that they have gone downhill since Dave died. Food was not hot. Everyone had to wait for their food. The place is sub par. I asked if i could sub some toppings for something different...i was told that it,"come like it is"!....LOL I didn't know what to say so i went on. Got my food and the girl gave me the wrong food so i had to walk in and get my own food.Parking: The parking lot is small so it is logistically an adventure to get the food and get out.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Double Stack
Went in here as an uber driver, the transaction was so smooth and quick! Thank you guys for making it so easy! Everyone was nice and the food was ready when I got there!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger, Baconator Combo, Baconator, Chili, Fries, Baked Potato
Slow as hell service, even when they are not busy. Honestly kinda rude employees... Not my favorite location, but sometimes the most convenient....Parking: Impossible to get descent parking.....
Atmosphere: 3
Food: 2
Service: 2
Great Crew Fast and Friendly - Chilli is good and filling.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
The employees are kind. Service is quick!
Atmosphere: 5
Food: 5
Service: 5