Won’t be ordering here ever again. Messed up every meal in a three order meal. Door dashed food as I couldn’t leave with my baby. Burger came with mayo even though I requested no mayo. Kids meals both came with no fries. Not sure how you mess up every meal. Calling in did little to rectify my issues. Guess it’s a waste of money as I can’t eat this burger now. First experience and last experience here.
Atmosphere: 1
Food: 1
Service: 1
Karen Jimenez
I don’t understand why the dining area was closed before it’s time. I came around 8:16 pm hoping to come in and order and both doors ended up being locked and a short Hispanic guy with broccoli like hair just stared at me while walking to the back room. The dining area supposedly closes at 10 pm so what the hell???? Rude staff and just pure laziness on their part. This place should be under new management.
Dana Rukse
Stopped for some dinner for the grandkids. Food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Thomas Lackey
At 6:15 pm, burgers and fries were cold and stale. Ordered lemonade, got tea.
Food: 1
Service: 2
Baby Dino
Honestly the food wasn’t bad. Me and my mom were on a little date and got some food here. We came in and it was lowkey awkward. We continue to order and my mom said that she wanted NO onions on her hot dog and made it very clear that she didn’t want it. We were very polite and everything but whatever. Onions on hot dog. Disappointed.
Atmosphere: 1
Food: 2
Service: 1
Judy Watts
Hated it
Randall Speer
No one was friendly, at best projecting and irritated attitude. French fries were cold and VERY GREASY! So much so that my eat anything dog spit it out of her mouth.
Atmosphere: 1
Food: 1
Service: 1
Tammy Dowd
Went here today ordered on the app. From 5 ocean hwy. The wrong address. Arabia was wonderful. She took that moment to save me with great customer service! HATS OFF! great job
Atmosphere: 5
Food: 5
Service: 5
Ryan quick
Waited 15 at speaker then finally gave my order got to window and was told with an attitude they have absolutely no good in the restaurant period !
It’s a nice location, but some staff members need a reality check. This is the first time I’ve ever had such a bad interaction with a staff member that I’ve made the effort to leave a review. Nicole in particular had an unprompted attitude towards me. Not sure if she was just having a bad day, but it was very unprofessional regardless. My food was also incorrect and cold. I’ve had poor interactions with staff in the past at this location, so I’d have to recommend you stay away and make the drive to Shallotte instead.
Atmosphere: 3
Food: 2
Service: 1
Kaysy Smith
Seems only one guy runs the front of house plus the drive through. And a single cook.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Small Hamburger, Big Hot Ham 'N' Cheese, Double Bacon Cheeseburger Combo, Double Cheeseburger
Deatra Foy
Rubbery fries!
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Rise and Shine Coffee
B. T.
Great food. Served hot and fresh! The restaurant was not as clean as previous visits. We still enjoyed the experience and will return.
Atmosphere: 3
Food: 5
Service: 4
Rod L
I guess I just don't get it yet. Maybe you can teach me what your trying to do, please feel free. You build a New store, you hire new people, you start fresh in the community, even the county paves the street for you and your business. Why did you go to all of this trouble and money to build this business when you serve a bad product? 7 pm moping the floor? Seriously? I tracked all over and almost fell along with an older gentleman. Don't you think after hours would be better? At least that's what we use to do in the 80s. Your cook is standing with pre-made burgers that are at least 30 minutes old and 1 car in the drive thru. I'm a walk-in and I get a combo meal that I paid $10 and change and it's like it was in the dry heat, sloppily made and apparently light mayo means heavy on both sides of the bun and over cooked. The fries were hot but OLD. I went back up and said I would like a fresh burger please- then came attitude from behind the register, seriously? (So if you work for your money and go out to eat you want garbage can food also?)
Then after my fresh new burger came back out again, dripping in grease and the lettuce and onion were slathered in grease also, I didn't even bother with the fries. I ate it because I was hungry. I can't believe I did but I did. I cannot see how people like this survive and do not take some kind of pride in their work or new store? Is this how you want to start in the community? And let me not forget all the smoking by the employees right by the front door. People wonder why they don't go further in life, but you know - it's not my company and I don't pay you. As a Territory manager and local I would fire every one of you that didn't do exactly what you were paid to do. If you can't be managed you need to go and if your manager is letting product go out like this all the time (in this new store) i would let him or her go also and shut it all down until I get a good crew in that is willing to do right by customers. Please let me know, tell me what I am missing here. I gave you 2 stars but honestly that was me being nice.
Great food.
Food: 5
Service: 5
Won’t be ordering here ever again. Messed up every meal in a three order meal. Door dashed food as I couldn’t leave with my baby. Burger came with mayo even though I requested no mayo. Kids meals both came with no fries. Not sure how you mess up every meal. Calling in did little to rectify my issues. Guess it’s a waste of money as I can’t eat this burger now. First experience and last experience here.
Atmosphere: 1
Food: 1
Service: 1
I don’t understand why the dining area was closed before it’s time. I came around 8:16 pm hoping to come in and order and both doors ended up being locked and a short Hispanic guy with broccoli like hair just stared at me while walking to the back room. The dining area supposedly closes at 10 pm so what the hell???? Rude staff and just pure laziness on their part. This place should be under new management.
Stopped for some dinner for the grandkids. Food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
At 6:15 pm, burgers and fries were cold and stale. Ordered lemonade, got tea.
Food: 1
Service: 2
Honestly the food wasn’t bad. Me and my mom were on a little date and got some food here. We came in and it was lowkey awkward. We continue to order and my mom said that she wanted NO onions on her hot dog and made it very clear that she didn’t want it. We were very polite and everything but whatever.
Onions on hot dog. Disappointed.
Atmosphere: 1
Food: 2
Service: 1
Hated it
No one was friendly, at best projecting and irritated attitude.
French fries were cold and VERY GREASY! So much so that my eat anything dog spit it out of her mouth.
Atmosphere: 1
Food: 1
Service: 1
Went here today ordered on the app. From 5 ocean hwy. The wrong address. Arabia was wonderful. She took that moment to save me with great customer service! HATS OFF! great job
Atmosphere: 5
Food: 5
Service: 5
Waited 15 at speaker then finally gave my order got to window and was told with an attitude they have absolutely no good in the restaurant period !
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It’s a nice location, but some staff members need a reality check. This is the first time I’ve ever had such a bad interaction with a staff member that I’ve made the effort to leave a review. Nicole in particular had an unprompted attitude towards me. Not sure if she was just having a bad day, but it was very unprofessional regardless. My food was also incorrect and cold. I’ve had poor interactions with staff in the past at this location, so I’d have to recommend you stay away and make the drive to Shallotte instead.
Atmosphere: 3
Food: 2
Service: 1
Seems only one guy runs the front of house plus the drive through. And a single cook.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Small Hamburger, Big Hot Ham 'N' Cheese, Double Bacon Cheeseburger Combo, Double Cheeseburger
Rubbery fries!
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Rise and Shine Coffee
Great food. Served hot and fresh! The restaurant was not as clean as previous visits. We still enjoyed the experience and will return.
Atmosphere: 3
Food: 5
Service: 4
I guess I just don't get it yet. Maybe you can teach me what your trying to do, please feel free. You build a New store, you hire new people, you start fresh in the community, even the county paves the street for you and your business. Why did you go to all of this trouble and money to build this business when you serve a bad product? 7 pm moping the floor? Seriously? I tracked all over and almost fell along with an older gentleman. Don't you think after hours would be better? At least that's what we use to do in the 80s. Your cook is standing with pre-made burgers that are at least 30 minutes old and 1 car in the drive thru. I'm a walk-in and I get a combo meal that I paid $10 and change and it's like it was in the dry heat, sloppily made and apparently light mayo means heavy on both sides of the bun and over cooked. The fries were hot but OLD. I went back up and said I would like a fresh burger please- then came attitude from behind the register, seriously? (So if you work for your money and go out to eat you want garbage can food also?)
Then after my fresh new burger came back out again, dripping in grease and the lettuce and onion were slathered in grease also, I didn't even bother with the fries. I ate it because I was hungry. I can't believe I did but I did. I cannot see how people like this survive and do not take some kind of pride in their work or new store? Is this how you want to start in the community? And let me not forget all the smoking by the employees right by the front door. People wonder why they don't go further in life, but you know - it's not my company and I don't pay you. As a Territory manager and local I would fire every one of you that didn't do exactly what you were paid to do. If you can't be managed you need to go and if your manager is letting product go out like this all the time (in this new store) i would let him or her go also and shut it all down until I get a good crew in that is willing to do right by customers. Please let me know, tell me what I am missing here. I gave you 2 stars but honestly that was me being nice.
Atmosphere: 2
Food: 2
Service: 2
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