Burger King

Highway 107, 3 Webster Rd, Sylva
(704) 318-7004

Recent Reviews

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Shawn Rooks

Served me raw chicken. Do not eat here unless you want to get sick.

Atmosphere: 1

Food: 1

Service: 1

Spencer Daniels

Just wanted to leave a review to talk about the guy in the drive through he had the blonde buzz cut and he’s so nice and gorgeous would come again just to see him.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Mozzarella Fries

Donovan “Don” Hier

The quality of the food at this Burger King is very hit or miss. Sometimes it's great for a Burger King, other times it falls completely short. The most damming aspect of this establishment is the blatant fact that they price gouge compared to other Burger Kings roughly between $1 to $3 dollars more on every major menu item. If you are specifically craving Burger King, I would recommend going to the one in Waynesville.

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Hamburger

Edsel Breland

This was an awful burger king when we stopped by. The employees were unmanaged, unconcerned, vulgar talking kids. The tables were dirty and litter was everywhere. Avoid this Burger King. The owner, who must be an absentee owner, deserves to go broke.

Atmosphere: 1

Food: 2

Service: 1

Treven Tallent

I've never written a review before. I've never had the desire to write a review before but this place has unearthed disappointment that I didn't think was ever possible.

For years (2017-2021) this Burger King has been subpar, especially compared to the other locations in the region. Usually it was just the food was over cooked and a little bland, no biggie. However, the bottom fell out once lockdown and covid mandates started ending.

First, the dining room never opened back up, lame but whatever ultimate.

Secondly, the food declined even more. Now you were lucky if you got it warm, nevermind, with a bun that wasn't stale or a patty that wasn't a hockey puck.

Last of all, the service dropped to some of the worst I've ever seen. Idk if they're apart of some government action to help employ the mentally impaired but I swear it will take a minimum of 10 minutes to get your food even with no cars infront of you.

My last outing there featured:
A 2 minute wait at the menu before I was talked to (despite seeing their astounding employees just standing around talking).

A ten minute wait for a 12 dollar order (there were no cars in front of me and none behind me for most of the order).

A complete butchering of what I asked for (whopper with no pickles, I received a whopper with nothing but pickles)

This order took place at 9:30. A little late but still a decent enough hour to expect non-braindead service.

All in all, I would avoid this location at all costs. If it's a life and death scenario, I would recommend making a call to your loved once because the food would probably take to long to come out.

Atmosphere: 1

Food: 2

Service: 1

Mar Pepin

This location is right next to the Ingles grocery store and CVS Pharmacy in town and we’ve been a couple times. We had been avoiding it but have come to like some of Burger King’s offerings. Every time we have come here, we have received great service and the people working have been extremely nice. This time around, I got the original chicken sandwich combo with french fries and a drink. I also got a 4 piece mozzarella fries- I’ve tried their mozzarella sticks before and was not impressed, but I heard the mozzarella fries are different. They were! They were really good. The marinara sauce is not the best. The french fries were pretty plain by themselves. The chicken sandwich I had was a little over-fried and salty. Overall, I enjoyed my meal. The mozzarella fries are an amazing improvement from their previous mozzarella sticks, and I would get them again. The original chicken sandwich is one of my favorite things to get. The people working do their best to get the food out to you as fast as they can while being accurate with your order. I definitely would recommend this location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Chicken Sandwich

Makeit Stop

Consistent mediocrity.

Atmosphere: 2

Food: 2

Service: 2

Stephanie Boltz

Way to much mayo and mustard on our food. I like mayo but damn It was way to much dont know if I'll be back waste of money..

Food: 1

Bailey P

i love gracie

Ace Zhao

bruh. cookout is less than half a mile down the road just please don’t waste your time.

Atmosphere: 1

Service: 1

ellen heim

Did the drive thru feature & food was (surprisingly) fresh & tasty! Got the whopper, chicken sandwich & fries. Fries were hot & crisp, better than the W*ndy version we had last week.

Food: 5

Service: 5

Sono

Gotta be some of the most brain dead employees ever. How do you forget to put the toppings on a chicken sandwich. They give you instructions a 5th grader could understand.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Original Chicken Sandwich

Scott Tavernier

Cotton Candy Cloud is really good

Atmosphere: 4

Food: 5

Service: 4

Amanda Gregory

I would have gave a zero star if it was an option. Employees out of uniform, very rude, handled food in an unsanitary way and location and expected customers to except food back after she touch all the food. When ask for a refund and her name for being so rude, she completely ignored us and refused to give her name and told us she would call the cops because we told her she was down right disrespectfuland extremely rude. When the customer replied go ahead you the rude and unprofessional one she got quiet and finished ringing up the refund. When she finalized the refund she was very rude and sarcastic and stating have a great day Ina snoody and sarcastic way and don't come back. She must not have realized be rude and harsh to customer is only going make her unemployed as she should be anyways. I later found out her name was Amanda when I called in to ask to speak to a manager and she answered the phone. Beware avoid Sylva Burger King if you want your food prepared correctly in a sanitary location. Extremely poor customer service as well and poor and unsanitary food quality all the way around. She needs to be fired immediately.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Whopper Sandwich

L Cardinal

I stopped at this Burger King for lunch. They have a nice dining room and the young lady at the order desk was friendly. I ordered the Whopper Jr. meal with fries.

Atmosphere: 5

Food: 5

Service: 5

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