“We had dinner here while visiting family in the area. The place looks nice & inviting. We chose to sit inside as the evening was a little cool. It was rather busy, tables all around us were full of ppl eating various plates of food. I noticed a table to our left & our right both had a very creamy & delicious looking Mac & cheese. I searched the menu & saw there were 2 options for Mac & cheese. One was under the kids menu section & the other was on the regular menu but with lobster, called Lobster Mac & cheese, it was $15. I thought of wow they must load the Mac & cheese with lobster for that price. I asked our waitress when she returned to take our order if the size of the Lobster mac & cheese was the same size as the ones on either table to our left or right? She looked at the table on one side of us & confirmed it was indeed the same portion size, so I then asked if it would have enough lobster in it for that price. She said that she thought it was a good portion of lobster in the Mac & cheese. So we ordered our plates & I ordered the lobster Mac & cheese. I sat there enjoying our conversation practically salivating thinking about the creamy delicious lobster Mac & cheese. When our food came out it didn't all come at once but was staggered, as the first items were brought out before the Mac & cheese, I was distracted by the other entree's when it was delivered. Well boy was I ever disappointed in what they actually delivered to our table as lobster Mac & cheese. Firstly it did not look anything like the creamy delicious looking Mac & cheese that I had pointed out to our server earlier. It was not creamy or cheesy like the other. It wasn't even the same pasta, it was relatively dry & had seasoning & onions in it & 3 teeny tiny little pieces of lobster set on top in the middle. I am not usually one to complain, but this was inedible for myself because it was full of onions, which was something I had asked the waitress about in another dish before ordering & would have thought she would have explained that the kids Mac & cheese was Not the same as the lobster Mac & cheese & also made me aware that the lobster Mac & cheese included onions. When she finally returned to our table I attempted to get her to just remove it from our bill as I wasn't going to eat it. She told me it wasn't in their policy to remove the lobster Mac & cheese from the bill & acted like she wouldn't even go ask a manager about it. I asked if I could have her remove the lobster Mac & cheese from the table & replace it with what I had actually wanted & pointed to at the other tables earlier. She finally left to I assume ask & then a couple minutes later she returned & said she was sorry but they would Not remove it from the bill or replace it with the kids Mac & cheese either! We paid our bill & I again looked at the menu on our way out to confirm that it did not describe the lobster Mac & cheese as a different pasta, having seasoning & onions in it. It did Not! First they should clearly describe the lobster Mac & cheese in the menu & secondly they should Not expect customers to pay for something they absolutely will Not eat because of hidden ingredients in their meal. This place put a bad taste in our mouth & we will Not be back while visiting family again.“
“We had dinner here while visiting family in the area. The place looks nice & inviting. We chose to sit inside as the evening was a little cool. It was rather busy, tables all around us were full of ppl eating various plates of food. I noticed a table to our left & our right both had a very creamy & delicious looking Mac & cheese. I searched the menu & saw there were 2 options for Mac & cheese. One was under the kids menu section & the other was on the regular menu but with lobster, called Lobster Mac & cheese, it was $15. I thought of wow they must load the Mac & cheese with lobster for that price. I asked our waitress when she returned to take our order if the size of the Lobster mac & cheese was the same size as the ones on either table to our left or right? She looked at the table on one side of us & confirmed it was indeed the same portion size, so I then asked if it would have enough lobster in it for that price. She said that she thought it was a good portion of lobster in the Mac & cheese. So we ordered our plates & I ordered the lobster Mac & cheese. I sat there enjoying our conversation practically salivating thinking about the creamy delicious lobster Mac & cheese. When our food came out it didn't all come at once but was staggered, as the first items were brought out before the Mac & cheese, I was distracted by the other entree's when it was delivered. Well boy was I ever disappointed in what they actually delivered to our table as lobster Mac & cheese. Firstly it did not look anything like the creamy delicious looking Mac & cheese that I had pointed out to our server earlier. It was not creamy or cheesy like the other. It wasn't even the same pasta, it was relatively dry & had seasoning & onions in it & 3 teeny tiny little pieces of lobster set on top in the middle. I am not usually one to complain, but this was inedible for myself because it was full of onions, which was something I had asked the waitress about in another dish before ordering & would have thought she would have explained that the kids Mac & cheese was Not the same as the lobster Mac & cheese & also made me aware that the lobster Mac & cheese included onions. When she finally returned to our table I attempted to get her to just remove it from our bill as I wasn't going to eat it. She told me it wasn't in their policy to remove the lobster Mac & cheese from the bill & acted like she wouldn't even go ask a manager about it. I asked if I could have her remove the lobster Mac & cheese from the table & replace it with what I had actually wanted & pointed to at the other tables earlier. She finally left to I assume ask & then a couple minutes later she returned & said she was sorry but they would Not remove it from the bill or replace it with the kids Mac & cheese either! We paid our bill & I again looked at the menu on our way out to confirm that it did not describe the lobster Mac & cheese as a different pasta, having seasoning & onions in it. It did Not! First they should clearly describe the lobster Mac & cheese in the menu & secondly they should Not expect customers to pay for something they absolutely will Not eat because of hidden ingredients in their meal. This place put a bad taste in our mouth & we will Not be back while visiting family again.“