The man that helped me when ai went in to pick up was great at customer service.
Stanley Johnson
Sometimes you have to wait but that's to be expected. I've always received my food HOT and that really matters to me. Only knock on the place I have is the wings. They are the size of pigeon wings. I don't know how this happened but this post was supposed to be a review of Little Ceasars pizza. I have absolutely nothing to complain about with pizza hut. Apologize for the mix up.
Atmosphere: 4
Food: 4
Service: 4
Marie
For the past few months it's impossible to get your pizza. If you have a pickup order they will NOT even start making it until you arrive to pick it up. When you get there then they start making it. WHICH IS RIDICULOUS! The only time you can actually get your pizza on time is when Reggie (the manager) is working. Then it's always ready when you arrive.
Atmosphere: 2
Food: 5
Service: 1
Sampleguy
Always friendly. Great food.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Danelle' Lee McClure McGalliard
I am so disappointed at the moment. I ordered one simple thing some bacon cheddar bread . At 7:23 pm It’s now 7:59 pm And they forgot to make it . After I paid after I was told 5 more min. She’s boxing it now . Then to tell me they apparently didn’t make it but we are now another 5 min . And I don’t know how to do a refund so I Will credit you half price discount for next time .??? Like seriously ? Lol . Reggie you need to get this group in check . They picked up someone else’s bread all putting hands and passing around to put back on the cutting table and close up to actually serve to someone . I’ve been in management of restaurant for a long time now this is definitely not the way to handle a mess up or to properly touch anyone’s food it’s very unsanitary! Very disappointing. I won’t be back for a while if at all after this . Sad thing I love Pizza Hut . But I guess it’s back to little caesars or dominos . And the girl Met me at the door with the bread and said they threw a cheese bread in there as well . And low and behold it was the one they all passed around and out there fingers on looking to see if bacon was on it . I sat and watched them do it . Yeah I am not eating this you can see where they tore it to see . So no thank you. Remember this if you wouldn’t eat something yourself don’t serve it to other people to eat . Goes to show its better not to know what people Actually do to your food before you get it . Smh . Wash your hands and don’t handle other people food like this .
Preston Jones
Overall this Pizza Hut is great, the people inside are super friendly and always nice. In the nicest possible way I would recommend getting orders out faster. It does take a while to get the pizza for deliveries. But overall 5 stars for the great employees here
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Dyson
I placed an online order with them. They sent me the wrong wings. When I called to talk to someone, I was told I didn't even have an order. They didn't know what I was talking about & couldn't do anything about it. Told me to call customer service & customer service told me it be 1-3 days before someone calls me back. This is ridiculous.
Atmosphere: 2
Food: 5
Service: 3
Hannah Tedder
Great service and management but of course it'd high! All food is high rite now
Atmosphere: 5
Food: 5
Service: 5
Lisa Lasher (Miss lisa)
Great pizza ???
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Jessica StJohn
They suck I ordered a pizza at 732pm was supposed to be here at 835 which was bad enough but shows up after 9 cold and there solution is a credit on next order no thanks I'll take my business elsewhere.
Terrible experience. No one would bring my pizza out. I even called them while I was setting out front. I ended up going inside & getting it. The crust was soo tough. Worst pizza I've gotten.
Food: 1
Service: 1
Wild Islander Duffy
They won't answer the phone, when they eventually do they don't speak clearly at all and aren't helpful. Gave them a Statesville address for delivery and they transferred me to the Taylorsville location without saying anything. Called back and they just put me right back on hold. HORRIBLE customer service for whoever is answering your phone. Never got the pizza, gave up after about 30min total trying to place an order.
Kenny Jones
service, quality of my order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Breadsticks
Paul Hamby
Food was hot and fresh well produced and well
Atmosphere: 5
Food: 5
Service: 5
Russell
They always do a great job, very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Personal Pan Pizza, Pepperoni Pizza
The man that helped me when ai went in to pick up was great at customer service.
Sometimes you have to wait but that's to be expected. I've always received my food HOT and that really matters to me. Only knock on the place I have is the wings. They are the size of pigeon wings. I don't know how this happened but this post was supposed to be a review of Little Ceasars pizza. I have absolutely nothing to complain about with pizza hut. Apologize for the mix up.
Atmosphere: 4
Food: 4
Service: 4
For the past few months it's impossible to get your pizza. If you have a pickup order they will NOT even start making it until you arrive to pick it up. When you get there then they start making it. WHICH IS RIDICULOUS! The only time you can actually get your pizza on time is when Reggie (the manager) is working. Then it's always ready when you arrive.
Atmosphere: 2
Food: 5
Service: 1
Always friendly. Great food.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
I am so disappointed at the moment. I ordered one simple thing some bacon cheddar bread . At 7:23 pm
It’s now 7:59 pm
And they forgot to make it . After I paid after I was told 5 more min. She’s boxing it now . Then to tell me they apparently didn’t make it but we are now another 5 min . And I don’t know how to do a refund so I Will credit you half price discount for next time .??? Like seriously ? Lol . Reggie you need to get this group in check . They picked up someone else’s bread all putting hands and passing around to put back on the cutting table and close up to actually serve to someone . I’ve been in management of restaurant for a long time now this is definitely not the way to handle a mess up or to properly touch anyone’s food it’s very unsanitary! Very disappointing. I won’t be back for a while if at all after this . Sad thing I love Pizza Hut . But I guess it’s back to little caesars or dominos . And the girl
Met me at the door with the bread and said they threw a cheese bread in there as well . And low and behold it was the one they all passed around and out there fingers on looking to see if bacon was on it . I sat and watched them do it . Yeah I am not eating this you can see where they tore it to see . So no thank you. Remember this if you wouldn’t eat something yourself don’t serve it to other people to eat . Goes to show its better not to know what people
Actually do to your food before you get it . Smh . Wash your hands and don’t handle other people food like this .
Overall this Pizza Hut is great, the people inside are super friendly and always nice. In the nicest possible way I would recommend getting orders out faster. It does take a while to get the pizza for deliveries. But overall 5 stars for the great employees here
Atmosphere: 5
Food: 5
Service: 5
I placed an online order with them. They sent me the wrong wings. When I called to talk to someone, I was told I didn't even have an order. They didn't know what I was talking about & couldn't do anything about it. Told me to call customer service & customer service told me it be 1-3 days before someone calls me back. This is ridiculous.
Atmosphere: 2
Food: 5
Service: 3
Great service and management but of course it'd high! All food is high rite now
Atmosphere: 5
Food: 5
Service: 5
Great pizza ???
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
They suck I ordered a pizza at 732pm was supposed to be here at 835 which was bad enough but shows up after 9 cold and there solution is a credit on next order no thanks I'll take my business elsewhere.
Food: 1
Service: 1
Restaurantji Recommends
Terrible experience. No one would bring my pizza out. I even called them while I was setting out front. I ended up going inside & getting it. The crust was soo tough. Worst pizza I've gotten.
Food: 1
Service: 1
They won't answer the phone, when they eventually do they don't speak clearly at all and aren't helpful. Gave them a Statesville address for delivery and they transferred me to the Taylorsville location without saying anything. Called back and they just put me right back on hold. HORRIBLE customer service for whoever is answering your phone. Never got the pizza, gave up after about 30min total trying to place an order.
service, quality of my order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Breadsticks
Food was hot and fresh well produced and well
Atmosphere: 5
Food: 5
Service: 5
They always do a great job, very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Personal Pan Pizza, Pepperoni Pizza
Loading...