I tried to return with a receipt 2 ham Biscuits. I was told rudely by a Shyann" that she was the store manager and she refused to take back the food and refund my money. She was purposely confrontational from the very beginning.This employee lied to me. As I found out through Bojangles Corporate she is not the store manager.I contacted corporate and they advised me of the actual manager's name. I called the store and have now left 3 messages for a manager callback. The manager did call one time and left a voicemail but no return number,and the number listed as private. She has not called me back anymore. Shyannshould not be employed after her pompous tirade with me. She made it a point to speak loudly and unprofessionaly. It's obvious the Manager could care less as well. I await a callback! I would not recommend anyone eat at this establishment. Both the employee and Manager have proven they simply do not care. Shyann would be terminated by any manager if customer service was of any importance. You should be ashamed at your behavior. I'm sure it's why a grown women like you would be stuck working in fast food. Some people just simply never grow up or have any ambition. Some take their miserable existence out on others.Lastly she even refused to trash the bag with biscuits I had sat on the counter. As she rambled about how I was breaking the law by leaving the biscuits on the counter. She demanded I throw them away. I left them on the counter! Lmao..arrest me.Just an unbelievable experience. Corporate office will be contacted again to let them know of the lack of effort from the store manager.
Atmosphere: 1
Food: 1
Service: 1
Angela Gill
My Cajun fillet was hard as a rock. I couldn’t even eat it.
Food: 1
Service: 3
Mike Pender
Clean environment, professional and nice employees, hot , fresh food. I'll be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Steak Biscuit Combo
George marlow
Staff all standing around. Tables not all wiped down which I could understand if they was busy.
Atmosphere: 2
Food: 3
Service: 3
T “Prof” Deal
Luke warm
Atmosphere: 3
Food: 3
Service: 4
Michael Hauser
Enjoyed the staff can't wait to come again
Adrianne Dwyer
Ordered food for my family of 7 from the Walkertown location through UberEats & they left out 2 orders of fries. Called the restaurant & the manager said he would replace the meal next time I come up there or I could come get the fries. It was 8:30 before we got to eat & the whole idea in ordering is so you don’t have to go out so I decided to go get the free meal the next time I went. Well when my husband & I went to get it the manager that told me he would replace the meal looked at the receipt & realized how much food we ordered & said he couldn’t replace the whole meal, only the 2 fries. Surprise surprise ?. We didn’t make a big deal about it even though I wanted to. We still needed dinner & was already there so we ordered food for dinner again. We ordered a lot of food again & he couldn’t even give us a discount or anything. The place was empty & there were only like 4 workers there. Had to wait 20 mins on chicken supremes. We got home & was seven missing food on this order! Also the fries he replaced wasnt even fresh, they had just warmed ones that had been sitting there. That’s the last time they get my money. Never again. The place should be condemned honestly.
Atmosphere: 1
Food: 1
Service: 1
Melinda Knobloch
12/20/23- I tried to order food from the Kernersville location, when that location said they had no food due to a big order was their priority, and they were not serving anyone else….. I headed to Walkertown location. I drove 15 mins out of the way to arrive to an empty drive thru was asked to take my order. I ordered the 20 piece family meal, just for them to respond they had no chicken. Mind you this was 8:45 pm, and they close at 10pm. I am fed up at this point. And just drive away. Two separate BoJangles and both had could not serve the only food they make because they didnt have any chicken?? I am completely baffled. Customers beware hope you’re not very hungry when you arrive, it is likely you wont get any food. Don’t plan to find another Bojangles in the local area. You’ll waste your time there too. (See review for Kernersville NC on hwy 66 location). Just bypass Bojangles and find a different restaurant.
Atmosphere: 1
Food: 1
Service: 1
Mandie Boyer
Horrible customer service, waited for food for almost half an hour, I will not go back.
Trash food, employees, and their service. You always gotta wait for your food and it’s never good when you get it. I’m going to stop giving this place chances and get lunch somewhere else.
Atmosphere: 2
Food: 1
Service: 1
Jessica Eskridge
This place needs a LOT of work done. Low health ratings, slow work, never have any food. My delivery is always late.
Atmosphere: 1
Food: 1
Service: 1
Zip Zip
This place needs to be shut down, BAD SERVICE, BAD FOOD .. NEVER GET MY SERVICES
Atmosphere: 1
Food: 1
Service: 1
BRENDA REDD
Had to wait in the drive through over 25 minutes waiting on chicken they had the nerve to ask me to do a
Food: 5
Service: 1
Ryan H.
I have a lot of patience for food service and will forgive almost anything, but this Bojangles has been going downhill hard for years. After Hardee's in Walkertown cleaned up their act it's like all those crappy employees started at Bojangles. Their debit scanner wasn't working so I asked if they could just punch the numbers in. The employee said "I don't know how to do that" but didn't offer to find anyone who did. So I left..... I decided to try them again and after waiting 15 minutes they still managed to screw up every aspect of a small order for two people. Once the Cookout opens up this place is going under if they don't make some major changes.
I tried to return with a receipt 2 ham Biscuits. I was told rudely by a Shyann" that she was the store manager and she refused to take back the food and refund my money. She was purposely confrontational from the very beginning.This employee lied to me. As I found out through Bojangles Corporate she is not the store manager.I contacted corporate and they advised me of the actual manager's name. I called the store and have now left 3 messages for a manager callback. The manager did call one time and left a voicemail but no return number,and the number listed as private. She has not called me back anymore. Shyannshould not be employed after her pompous tirade with me. She made it a point to speak loudly and unprofessionaly. It's obvious the Manager could care less as well. I await a callback! I would not recommend anyone eat at this establishment. Both the employee and Manager have proven they simply do not care. Shyann would be terminated by any manager if customer service was of any importance. You should be ashamed at your behavior. I'm sure it's why a grown women like you would be stuck working in fast food. Some people just simply never grow up or have any ambition. Some take their miserable existence out on others.Lastly she even refused to trash the bag with biscuits I had sat on the counter. As she rambled about how I was breaking the law by leaving the biscuits on the counter. She demanded I throw them away. I left them on the counter! Lmao..arrest me.Just an unbelievable experience. Corporate office will be contacted again to let them know of the lack of effort from the store manager.
Atmosphere: 1
Food: 1
Service: 1
My Cajun fillet was hard as a rock. I couldn’t even eat it.
Food: 1
Service: 3
Clean environment, professional and nice employees, hot , fresh food. I'll be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Steak Biscuit Combo
Staff all standing around. Tables not all wiped down which I could understand if they was busy.
Atmosphere: 2
Food: 3
Service: 3
Luke warm
Atmosphere: 3
Food: 3
Service: 4
Enjoyed the staff can't wait to come again
Ordered food for my family of 7 from the Walkertown location through UberEats & they left out 2 orders of fries. Called the restaurant & the manager said he would replace the meal next time I come up there or I could come get the fries. It was 8:30 before we got to eat & the whole idea in ordering is so you don’t have to go out so I decided to go get the free meal the next time I went. Well when my husband & I went to get it the manager that told me he would replace the meal looked at the receipt & realized how much food we ordered & said he couldn’t replace the whole meal, only the 2 fries. Surprise surprise ?. We didn’t make a big deal about it even though I wanted to. We still needed dinner & was already there so we ordered food for dinner again. We ordered a lot of food again & he couldn’t even give us a discount or anything. The place was empty & there were only like 4 workers there. Had to wait 20 mins on chicken supremes. We got home & was seven missing food on this order! Also the fries he replaced wasnt even fresh, they had just warmed ones that had been sitting there. That’s the last time they get my money. Never again. The place should be condemned honestly.
Atmosphere: 1
Food: 1
Service: 1
12/20/23- I tried to order food from the Kernersville location, when that location said they had no food due to a big order was their priority, and they were not serving anyone else….. I headed to Walkertown location. I drove 15 mins out of the way to arrive to an empty drive thru was asked to take my order. I ordered the 20 piece family meal, just for them to respond they had no chicken. Mind you this was 8:45 pm, and they close at 10pm. I am fed up at this point. And just drive away. Two separate BoJangles and both had could not serve the only food they make because they didnt have any chicken?? I am completely baffled. Customers beware hope you’re not very hungry when you arrive, it is likely you wont get any food. Don’t plan to find another Bojangles in the local area. You’ll waste your time there too. (See review for Kernersville NC on hwy 66 location). Just bypass Bojangles and find a different restaurant.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service, waited for food for almost half an hour, I will not go back.
Never has enough chicken. You always have to
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Trash food, employees, and their service. You always gotta wait for your food and it’s never good when you get it. I’m going to stop giving this place chances and get lunch somewhere else.
Atmosphere: 2
Food: 1
Service: 1
This place needs a LOT of work done. Low health ratings, slow work, never have any food. My delivery is always late.
Atmosphere: 1
Food: 1
Service: 1
This place needs to be shut down, BAD SERVICE, BAD FOOD .. NEVER GET MY SERVICES
Atmosphere: 1
Food: 1
Service: 1
Had to wait in the drive through over 25 minutes waiting on chicken they had the nerve to ask me to do a
Food: 5
Service: 1
I have a lot of patience for food service and will forgive almost anything, but this Bojangles has been going downhill hard for years. After Hardee's in Walkertown cleaned up their act it's like all those crappy employees started at Bojangles. Their debit scanner wasn't working so I asked if they could just punch the numbers in. The employee said "I don't know how to do that" but didn't offer to find anyone who did. So I left..... I decided to try them again and after waiting 15 minutes they still managed to screw up every aspect of a small order for two people. Once the Cookout opens up this place is going under if they don't make some major changes.