Subway
5680 NC-41 Suite 5, Wallace
(910) 285-9911
Recent Reviews
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Second day in a row there register is "down" around 4-5 pm yet open sign is on. Drove by today at 1:25pm and there line was out the door taking orders. Laziest sacks of lard I have ever seen. Do better.
The food I got there today was fresh, good and customer service was good too ...
I've been here many times where the same woman is making a huge amount of bread. I'm not sure if it's her or the manger approval or what. I was there Monday, Tuesday and today (Wednesday). The same lady was working yesterday and today, the bread I received was old, stale and hard. This is not the first time this has happened. The manager usually works on Sundays and the bread is always fresh! I always tip 20% sometimes more. I tried calling today about the bread for over an hour and no one would answer, it would pick up and hang up or go to a fax machine and then for 10 minutes it rang busy, again not the first time this has happened. Sometimes, no turkey, or chicken or a produce. I'm done trying, VILLAGE SUBS IS SOOO MUCH BETTER!!! It might not have all the selections, but they will customize, and everything is always FRESH!!! Always answers the phone as well.
Atmosphere: 4
Food: 1
Service: 4
No tomatoes, no reg onions, dry,, full length bun. Not a stellar day, I guess.
Atmosphere: 4
Food: 3
Service: 4
Literally the slowest service I have ever had at a subway, I got my sandwich toasted and it was cold by the time they finished it. They where sitting there talking to eachother while a huge line was forming.
My brother went here to get a sub for his birthday and discovered he forgot his wallet at home. Since she already made his sandwich she let him have it. Thanks for making his day and making an embarrassing moment good.
Service: 5
They started my order then put me aside for an online order because it was smaller than mine. They were out of meats, cheeses, dressings... When I needed to combine cheeses because they didn't have enough provolone and when I needed to choose a different cheese for the next sub I was charged an upcharge. I asked why? If you are out of so many things, you have set me aside for other orders, perhaps you should make the substitution as a courtesy. The gentleman behind the counter said I didn't have to come back if I didn't like the policy! Seriously? I told him he would do himself a favor to just stop talking..... I have never not tipped, but tonight was a first. The attitude from the staff was uncalled for and unnecessary. I had been patient and polite, but after nearly an hour I will not return to Subway in Wallace NC again. The food was fine, but the attitude was not.
Atmosphere: 1
Food: 1
Service: 1
The manager is very unprofessional she tells business that goes on in the store that should not be told when it comes down to the staff and has a nasty attitude and they don’t check dates on there food as much as they should me and my significant other both got food
Atmosphere: 1
Food: 1
Service: 1
The ladies that work here during the week are just awesome people they make it worth coming back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Been getting coupons for BOGO free foot long sub otherwise I wouldn't be eating from here as much. The Subs are delicious, out favorite is #1 Philly Steak & Cheese Sub. One foot long Sub's normal price is anywhere from $11.79 up to around $14 for a couple of subs that have a lot of meat. Then add sales tax and that is expensive for just one foot long Sub in my opinion. Plus when you get checked out at the register, there is a prompt that comes up on your side of the register that suggests you leave a tip! The smallest tip suggestion is 15%! I think the other 2 suggestions are 20% and 25%!! Really?? I am so tired of all the businesses that have jumped on this band wagon of asking for tips! Most businesses that have added tip suggestions actually keep any tips that customers give. If I want to tip a employee anywhere, I give it directly to the employee! I do not think I should have to tip any business for doing business with any company!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Rotisserie-Style Chicken
Restaurantji Recommends
When ask for alot of mayo when ordering online twice they never deliver.The sub was so dry..So basically skip online ordering and go in to see them make it so you won't be disappointed..
Food: 1
Service: 1
Me and my dad come here a lot. The food is okay, the price for the food is a bit pricey for what it is. Your best off to keep an eye out for the coupons in the mail to save a couple bucks here. Read the coupons carefully though, there's a lot of exclusions in the fine print. Service could be a little better. They seem to have a lot of new workers come and go, yet they keep the one lady who is always grouchy. As far as the atmosphere, the music is a little dated, but I like it anyways. Other then that it just seems the workers constantly seem distracted by one another, and they ask you multiple times what you ordered. Only problem with that is most people don't like repeating themselves, me personally as long as you get my order correct i don't mind you asking again to make sure you do.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Sunchips Harvest Cheddar, Baked Lay's Original, Rotisserie-Style Chicken, All-Pro Sweet Onion Teriyaki
I ordered online. The food was good but I was shorted 24 sodas that were supposed to come with the 2 platters I ordered. I tried to call the store but could not get anyone to answer even though I called multiple times. I could not go to the store to let them know what happened because we were preparing for a wedding. 24 sodas are expensive so that was quite a loss for me. It was also supposed to be delivered but they didn’t have a driver so I ad o get someone else to go pick it up for me.
Atmosphere: 1
Food: 4
Service: 1
Very pricey
Great place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
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