Wendy's
117 Tobacco Rd, Wallace
(910) 750-6972
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Placed a mobile order, food was missing, had to go back for that. Sat down to eat and halfway through the burger realized it was raw. Victor (night manager on 9/5/25), your crew was distracted and unfriendly. If I get sick you guys are gonna have a problem.
Atmosphere: 1
Food: 1
Service: 1
Went in to order after a long road trip, didn't even acknowledge us and ignored us. Not even busy, we were the only people in line.
No customer service skills!!! Kids at night are rude.
Atmosphere: 1
Food: 4
Service: 1
Every single time I come here they immediately say I will be with you in a minute and they make u wait there at least 10 mins before coming back asking what u want. And I could understand if they were busy but they aren’t absolutely no cars!!! I really hope they get their shit together.
HORRIBLE experience. I was greeted by an employee who was extremely rude, shut the window on us making rude faces, not addressing our mobile order at all. Another probably 15 min later someone else came and told us they didn’t have what I ordered (this is the second time this has happened). When I asked for a refund they said they can offer me something else and I said I just want my money back and the employee told me she can’t and it wasn’t her problem. Over a 30 min wait later in the drive through they finally gave us the items they did have in our order but my kids were scared they did something to the food and wouldn’t even eat it bc of the ugly faces they were cutting through the window and how they had addressed us. They told me to come back and speak to the manager during the day for a refund. I work during the day so called cooperate and they offered a credit instead of a refund which I declined and they said they can request a refund but it will take weeks for that. 20 min on the phone and it’s still not resolved.
The wildest experience I've ever had. Maybe 1 - 2 other people in site. After waiting 10 minutes for our order, went inside to learn they hadn't even started. Alarms going off everywhere. Cooks looked under the influence. Sad and crazy experience.
Atmosphere: 1
Food: 1
Service: 1
Just stood in line for 10 mins waiting for someone to take my order. We were 2nd persons in line. No one seemed concerned at all inside. They are slow as ....
Atmosphere: 2
Food: 3
Service: 1
Long wait time. Small lobby. Unfriendly staff. Not rude, unfriendly. No greeting. No thank you. No you’re welcome when I said thank you several times. Cold food. Burger put together sloppy. Bun halfway off. Pickles and onions falling off the other side. Nuggets thrown in bag not in holder. Restaurant was clean except for the toilet paper in restroom was lying on the floor.2/10 will not return.
Atmosphere: 1
Food: 1
Service: 1
One of best Wendy's I have ever visited, looks like a newly built one.
Service could be improved.
Atmosphere: 5
Food: 5
Service: 4
Better than Zaxby next door.
Atmosphere: 4
Food: 3
Service: 3
Restaurantji Recommends
CHECK your food BEFORE departing.
At 10:35 am, on a Saturday, no lines.
Food was fast & ftesh. Clean site.
BUT the new Wendy's Math is odd...
6 pc Nuggets has only FIVE pieces, but 2 sauces.
Single cheeseburger also forgot its pickle.
My reluctance to dine here, with the massive # of '1-Star' reviews, WAS well-founded.
I'll not drive 17 miles for Wendy's again.
Atmosphere: 5
Food: 1
Service: 5
They didn't have the beverage we paid for and refused to refund it. Seriously?? Isn't it simply ILLEGAL? The place must be shut down.
Atmosphere: 1
Food: 1
Service: 1
I just got off work wanted something quick before getting home . Got here at 12:30 it’s 12:555 and I’m still waiting . I just ordered 2 sandwiches. It’s been 25 mins. I should’ve just went home
This was the cleanest and best decorated fast food restaurant I’ve ever been in
Awful service, 15 minutes to make 2 burgers. Two cars went thru drive thru while I was waiting, both came to get the correct order.
Loading...