I don’t really understand why it’s so hard to put sauce in the bag. Food is good though just tired of always turning around when you could just read the order.
Katie Dew
The restaurant is usually very clean and not too crowded. I will say the customer service has gotten better in the past few months. I was so glad they got my picky daughters order correct last time we went and the guy was super friendly and nice.
GG
I would give a zero if I could, but it won't allow it. I ordered through the app for an easier process. It was anything but 🙄 after pulling up to the drive thru, I was asked to pull around to the front. After about 20 mins I went in to get my order. The cashier asked did they forget I was waiting, one girl shrugged her shoulders & said oh well. Like WTH 🤦🏾♀️ all the restaurants in this area lack customer service training, the only BK restaurants where the customers never have it their way.
Shontae Hassell
My son loves coming here he loves his burger King fries thats all he wants and each employee always smile when they see him they are very nice and they know my little boy
LM Nobles
Went through drive through. Was asked to drive around building. Waited almost 20 minutes. Went inside. Employee says they don't have order but didn't offer to make it. Asked for refund and employee went berserk. Other employees had to hold back beserk employee. Thought I was going to be attacked by bk employee. This employee seemed to be on something. They could not find key to register so had to wait quite some time to be refunded. This is what happens when BK hires thugs to work in their store. Contacted customer service no response.
Atmosphere: 1
Food: 1
Service: 1
Pauper Princess
Service and food was wonderful. Walked into the restaurant to Ashley warmly wishing departing guests safe travels and hopes to see them again. Then, she and Amiya greeted my family with smiles and genuinely upbeat personalities.
Due to unforeseen circumstances, like seasonal food popularity and the import worker strike, some items on the menu were unavailable. We ordered items and post checkout, discovered an item had just run out. This didn't stop the excellent customer service aimed at providing a very pleasant dining experience.
Akeem and Amiya worked together to make an exchange. This meant they had additional work but there was no change to facial expressions, vocal tones or body language. This staff wanted to ensure the customers enjoyed themselves and their food.
I loved how Amiya took the initiative to place a single kids crown on each table. This uncluttered the front counter yet made the desired wearable accessible for parents. The backline and cooking area was clean and maintained while we were there. Food was prepared fresh and to order. Fresh fries, cookies and cold Hershey pies were accompanied by well stacked Impossible Whoppers and a clean drink station.
We came to the area to hike at a local state park and stopped at this Burger King on our way home. When we next return to the area, we will come back to this business. The excellence role modeled in management is demonstrated in the crew and shines beyond the reach of the well illuminated and clean parking lot.
Repeat customer ✅
Vegetarian options: Impossible Whopper
Kid-friendliness: Crowns on tables
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Black Forest Gateau, Whopper
Alycia Kuhlman
I’m not gonna say every time is perfect but the customer service is and that means ALOT these days ❤️💕
Atmosphere: 5
Food: 5
Service: 5
Vince Keiper
The Whopper and fries and onion rings were all perfect
I order a Whopper combo…the burger is much smaller than the last time I ordered one…also they put one tiny slice of tomato on it. It did not even cover half of the burger patty! I also ordered onion rings instead of fries & they gave me fries…the mistake was by the order taker, I went thru the drive thru & the order slip said fries were ordered. Otherwise, the food was hot & tasted good.
Atmosphere: 3
Food: 2
Service: 1
Jason O'Briant
I stopped in the Washington BK on Sunday march 24th. I was passing through as I am not from this area. The service was very fast the crew was polite and funny. I was very pleased with how clean the building was. I will stop here again for sure. Thanks for having my order prepared quickly and accurately.
Atmosphere: 5
Food: 5
Service: 5
Tim Beals
Staff was not good they were out of root beer and didn't care or have any
Atmosphere: 2
Food: 3
Service: 2
Brenda Motteler
Delicious as always (we love the Rodeo Burger)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Soft Serve
George Bull
Food was great and fast.
Wheelchair accessibility: Accessibility is close to the entry.
They have a real drink machine.
I don’t really understand why it’s so hard to put sauce in the bag. Food is good though just tired of always turning around when you could just read the order.
The restaurant is usually very clean and not too crowded. I will say the customer service has gotten better in the past few months. I was so glad they got my picky daughters order correct last time we went and the guy was super friendly and nice.
I would give a zero if I could, but it won't allow it. I ordered through the app for an easier process. It was anything but 🙄 after pulling up to the drive thru, I was asked to pull around to the front. After about 20 mins I went in to get my order. The cashier asked did they forget I was waiting, one girl shrugged her shoulders & said oh well. Like WTH 🤦🏾♀️ all the restaurants in this area lack customer service training, the only BK restaurants where the customers never have it their way.
My son loves coming here he loves his burger King fries thats all he wants and each employee always smile when they see him they are very nice and they know my little boy
Went through drive through. Was asked to drive around building. Waited almost 20 minutes. Went inside. Employee says they don't have order but didn't offer to make it. Asked for refund and employee went berserk. Other employees had to hold back beserk employee. Thought I was going to be attacked by bk employee. This employee seemed to be on something. They could not find key to register so had to wait quite some time to be refunded. This is what happens when BK hires thugs to work in their store. Contacted customer service no response.
Atmosphere: 1
Food: 1
Service: 1
Service and food was wonderful. Walked into the restaurant to Ashley warmly wishing departing guests safe travels and hopes to see them again. Then, she and Amiya greeted my family with smiles and genuinely upbeat personalities.
Due to unforeseen circumstances, like seasonal food popularity and the import worker strike, some items on the menu were unavailable. We ordered items and post checkout, discovered an item had just run out. This didn't stop the excellent customer service aimed at providing a very pleasant dining experience.
Akeem and Amiya worked together to make an exchange. This meant they had additional work but there was no change to facial expressions, vocal tones or body language. This staff wanted to ensure the customers enjoyed themselves and their food.
I loved how Amiya took the initiative to place a single kids crown on each table. This uncluttered the front counter yet made the desired wearable accessible for parents. The backline and cooking area was clean and maintained while we were there. Food was prepared fresh and to order. Fresh fries, cookies and cold Hershey pies were accompanied by well stacked Impossible Whoppers and a clean drink station.
We came to the area to hike at a local state park and stopped at this Burger King on our way home. When we next return to the area, we will come back to this business. The excellence role modeled in management is demonstrated in the crew and shines beyond the reach of the well illuminated and clean parking lot.
Repeat customer ✅
Vegetarian options: Impossible Whopper
Kid-friendliness: Crowns on tables
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Black Forest Gateau, Whopper
I’m not gonna say every time is perfect but the customer service is and that means ALOT these days ❤️💕
Atmosphere: 5
Food: 5
Service: 5
The Whopper and fries and onion rings were all perfect
Atmosphere: 3
Food: 5
Service: 5
Vanburgess l give ti five stars. .
Restaurantji Recommends
I order a Whopper combo…the burger is much smaller than the last time I ordered one…also they put one tiny slice of tomato on it. It did not even cover half of the burger patty! I also ordered onion rings instead of fries & they gave me fries…the mistake was by the order taker, I went thru the drive thru & the order slip said fries were ordered. Otherwise, the food was hot & tasted good.
Atmosphere: 3
Food: 2
Service: 1
I stopped in the Washington BK on Sunday march 24th. I was passing through as I am not from this area. The service was very fast the crew was polite and funny. I was very pleased with how clean the building was. I will stop here again for sure. Thanks for having my order prepared quickly and accurately.
Atmosphere: 5
Food: 5
Service: 5
Staff was not good they were out of root beer and didn't care or have any
Atmosphere: 2
Food: 3
Service: 2
Delicious as always (we love the Rodeo Burger)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Soft Serve
Food was great and fast.
Wheelchair accessibility: Accessibility is close to the entry.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
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