The food is good but the service is really lacking. Cant ever seem to get an order right. Went tonight ordered burger with onion rings and an order of cheese bites. Open tray and 4 rings...really and 1 cheese bite. WTH. Kids to busy playing around than focusing on their jobs
Atmosphere: 1
Food: 3
Service: 1
Melanie Umphlet
I just went here a few minutes ago for lunch. The food was hot and delicious. The service was very quick and the cashier, Brenyahna was very pleasant and had a sweet smile.
Food: 5
Service: 5
Jasper Mosher
Managed to mess up just two cheese quesadillas twice the last two times I’ve been in the exact same way with a month inbetween, actually impressive how ridiculous it is
Atmosphere: 1
Food: 1
Service: 1
Matt T
I went to Cookout earlier today, and the young lady at the window was on her cell phone, rude, and slammed the window door in my face. All I asked for was some hot sauce for my BBQ sandwich. The sandwich was good but the young lady was one of the rudest employees I've ever seen.
Atmosphere: 1
Food: 5
Service: 1
Christina Hernandez
I have to admit, when you pull up to this drive thru and look at the menu, it can be overwhelming. There is a lot to choose from. The staff were friendly and walked me through how to order. You can get plates or with different size burgers and toppings. That part is really cool. You can customize your burger. There is no indoor seating and a couple tables outside only. The drive thru got my order correct and it was served hot
Food: 4
Service: 4
Recommended dishes: Cook Out Style Dog Hot Dog Chili Coleslaw Grilled Onions, Big Double Burger Cheddar Style
Krista McCall
Always good
Atmosphere: 5
Food: 5
Service: 5
Warren G Woolard
A good place quick bite to eat
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cook Out Style Burger Char Grill Burger Chili Coleslaw Grilled Onions
jeremy massey
Broken drive through microphone, bad service they seemed more interest in goofing off and using profanity than serving customers and the chicken sandwich they gave me looked disgusting
Atmosphere: 1
Food: 1
Service: 1
Kristen Swindell
Don't order a BLT with extra tomatoes. I have tried 4 times now to get extra tomatoes and each time I end up with only mayo and lettuce on my BLT.....
The food was very good.The burgers in a milkshakes outstanding
Food: 5
Service: 5
Darrell Dodgens
Loved the burger - quality meat and plenty of it!
Atmosphere: 5
Food: 5
Service: 5
Chel G
No idea on the food as we never got any. Stopped by 2 days in a row when they were supposedly open. Never got any service. After waiting for longer than we should have, we left. No wonder the Bojangles across the street was packed.
Atmosphere: 1
Service: 1
sister sqad
Very unprofessional unprofessional customer service. I have just visited the cook out in Washington, North Carolina. The cashier had a horrible attitude. When I ask for her name, she refused to give it to me and shut. The window also refusing to return my change. I paid with a $50 bill. My food was $17. I had to get out of my vehicle and come to the window. And tell them that I needed my change.I did over here.Another co worker called her by the name of keisha. This employee was rude and horrible And had terrible profanity
The food is good but the service is really lacking. Cant ever seem to get an order right. Went tonight ordered burger with onion rings and an order of cheese bites. Open tray and 4 rings...really and 1 cheese bite. WTH. Kids to busy playing around than focusing on their jobs
Atmosphere: 1
Food: 3
Service: 1
I just went here a few minutes ago for lunch. The food was hot and delicious. The service was very quick and the cashier, Brenyahna was very pleasant and had a sweet smile.
Food: 5
Service: 5
Managed to mess up just two cheese quesadillas twice the last two times I’ve been in the exact same way with a month inbetween, actually impressive how ridiculous it is
Atmosphere: 1
Food: 1
Service: 1
I went to Cookout earlier today, and the young lady at the window was on her cell phone, rude, and slammed the window door in my face. All I asked for was some hot sauce for my BBQ sandwich. The sandwich was good but the young lady was one of the rudest employees I've ever seen.
Atmosphere: 1
Food: 5
Service: 1
I have to admit, when you pull up to this drive thru and look at the menu, it can be overwhelming. There is a lot to choose from. The staff were friendly and walked me through how to order. You can get plates or with different size burgers and toppings. That part is really cool. You can customize your burger.
There is no indoor seating and a couple tables outside only. The drive thru got my order correct and it was served hot
Food: 4
Service: 4
Recommended dishes: Cook Out Style Dog Hot Dog Chili Coleslaw Grilled Onions, Big Double Burger Cheddar Style
Always good
Atmosphere: 5
Food: 5
Service: 5
A good place quick bite to eat
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cook Out Style Burger Char Grill Burger Chili Coleslaw Grilled Onions
Broken drive through microphone, bad service they seemed more interest in goofing off and using profanity than serving customers and the chicken sandwich they gave me looked disgusting
Atmosphere: 1
Food: 1
Service: 1
Don't order a BLT with extra tomatoes. I have tried 4 times now to get extra tomatoes and each time I end up with only mayo and lettuce on my BLT.....
Atmosphere: 1
Food: 1
Service: 1
Loved the burger - quality meat and plenty of it!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was very good.The burgers in a milkshakes outstanding
Food: 5
Service: 5
Loved the burger - quality meat and plenty of it!
Atmosphere: 5
Food: 5
Service: 5
No idea on the food as we never got any. Stopped by 2 days in a row when they were supposedly open. Never got any service. After waiting for longer than we should have, we left. No wonder the Bojangles across the street was packed.
Atmosphere: 1
Service: 1
Very unprofessional unprofessional customer service. I have just visited the cook out in Washington, North Carolina. The cashier had a horrible attitude. When I ask for her name, she refused to give it to me and shut. The window also refusing to return my change. I paid with a $50 bill. My food was $17. I had to get out of my vehicle and come to the window. And tell them that I needed my change.I did over here.Another co worker called her by the name of keisha. This employee was rude and horrible And had terrible profanity
Service: 1
Drive thru was confusing to go in
Food: 5
Service: 5
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