Cook Out
1006 Carolina Ave, Washington
(866) 547-0011
Recent Reviews
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double cheeseburger with fried onions and bacon. Bun was soft and mushy as tho stored in steam table. stuck to contents. bacon not totally crisp. onions not totally soft. was all mashed together by someone with cross-eyes and one hand.
Food: 1
I just stopped by to get a late lunch and was waited on by Jamellia ( I hope that I spelled her name right) in the drive through and what a delightful person!!! She was very polite and has a wonderful personality, she promptly took my order and as soon as I drove up to the window it was ready in less than 2 minutes.
Now, as customers are always right,lol, this customer would like to see her get a day off with pay because she definitely deserves it because I know it’s not easy working fast food or retail and her customer service is outstanding.
I want to thank her for making my day and being my “helper elf!” 🙂
Atmosphere: 5
Food: 5
Service: 5
The lady at the window was geeked out. Messed up the order 2 times.
Atmosphere: 1
Food: 1
Service: 1
Food was great
Atmosphere: 5
Food: 5
Service: 5
Everytime me and my boyfriend gets something from there either they put wrong stuff on my burger or either just don’t understand that a cheese burger it’s by itself it just don’t make no sense when someone asks for just a burger and one a tray don’t put the burger in with the tray like for real pay attention when orders are place and also my burger is always missing one thing that I ask to be on my burger
Atmosphere: 3
Food: 2
Service: 4
I just left there and I just want to say that they were so pleasant when taking my order and handed me my food. I don't know what I did right to get hooked up today but the ranch chicken wrap is on point today! Huge chicken strips in both of them. Burger just the way i ordered. They were fast efficient and friendly. Got the peach cobbler milkshake and it is the best!! I have a hard time not ordering the blueberry cheesecake one but I'm glad I switched it up! Whoever is running that place today is doing a great job
Atmosphere: 5
Food: 5
Service: 5
They messed up our order at first, but they fixed it without any type of confrontation. The man who helped us was kind and understanding(dont know your name but shout out for the kindness you showed us). 8/10 recommend if you're just stopping by or want a quick, easy bite to grab. It's not top-notch quality, but it is damn good.
Atmosphere: 3
Food: 4
Service: 3
I used to really love Cook out in Washington but lately they have been really hit and miss. The last time I was here I spent most of the next day in the bathroom 🤢😔 they however do have one of the best strawberry milkshakes in town!
Atmosphere: 1
Food: 2
Service: 1
They nutted on my burger and gave the wrong meal
Food: 2
Service: 1
Not altogether disparaging.
Restaurantji Recommends
I really wouldn't even give it one star. I ordered a double tray of onion rings. I don't consider eight onion rings to be a double tray. Also, my burger and onions were burnt to a crisp.
Fast service
The food is good but the service is really lacking. Cant ever seem to get an order right. Went tonight ordered burger with onion rings and an order of cheese bites. Open tray and 4 rings...really and 1 cheese bite. WTH. Kids to busy playing around than focusing on their jobs
Atmosphere: 1
Food: 3
Service: 1
I just went here a few minutes ago for lunch. The food was hot and delicious. The service was very quick and the cashier, Brenyahna was very pleasant and had a sweet smile.
Food: 5
Service: 5
Managed to mess up just two cheese quesadillas twice the last two times I’ve been in the exact same way with a month inbetween, actually impressive how ridiculous it is
Atmosphere: 1
Food: 1
Service: 1
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