One of the worst customer service experiences I’ve ever had on 8/20/25 around 6:30 p.m & I will be calling corporate tomorrow! As a former employee I know they take customer reviews serious but for tonight I absolutely had to come leave this 1 star review! Workers are rude & non caring listening to music, talking & dancing while ignoring people. Placed my order online before I arrived, drove 11 minutes & had to stand & wait another 30 minutes just to hear someone say this is _____ order & just slap it on the drive through counter. I said hey thats my order & I’m standing over here at the front counter. No thank you or nothing just a paper bag full of food that was already tearing but thankfully I caught it before it did.
Atmosphere: 1
Food: 1
Service: 1
Christina McNamara
The cashier was fantasticdidnt catch her name
Atmosphere: 5
Food: 5
Service: 5
Coy Boroff
The staff made it very clear they could care less and did not want to be there.
Atmosphere: 2
Food: 4
Service: 1
Shawn Bel
🌮 Taco Bell: Fast Food, Slow Service, and Management That Needs a Mirror 🌮 ⭐️
If you’re looking for a quick bite and a chill experience, this ain’t the Taco Bell to pull into. The food is Taco Bell — you know what you’re signing up for. But what no one signs up for is the attitude problem wearing the title of General Manager.
The energy in this location? Hostile. From the second you step in, you can feel it — the stress, the tension, the way employees go silent the second a certain someone enters the room. It’s the kind of atmosphere where nobody’s smiling because they’re afraid to breathe wrong. And it’s not the team’s fault. They’re trying. You can tell. But it’s hard to deliver good service when the person in charge is running the place like a petty dictatorship.
The General Manager is clearly in over their head — barking orders, snapping at staff, ignoring guests, and generally giving off the vibe that they’d rather be anywhere else. Spoiler alert: So would the customers.
Witnessed several interactions where guests were met with rudeness, eye rolls, or complete indifference. And when employees asked for help or clarification? They got a sigh and a walk-off. That’s not leadership — that’s ego in a headset.
And let’s talk consistency. One day your burrito’s wrapped tight, next day it’s half-open and looks like it got stepped on. Ask for sauce? Hope the management hasn’t scared the team so bad they forget how to bag properly.
✨ Bottom line? ✨ This location has a leadership issue, plain and simple. You can feel it. The staff is on edge. The food suffers. The guests feel unwelcome. There are plenty of Taco Bells out there doing it right. This one needs to check its reflection — and maybe corporate needs to check in too.
Atmosphere: 1
Food: 3
Service: 1
Brian Derstine
Fastest drive through, and good food!
Food: 5
Service: 5
Brenda Wells
They did not give me enough sauces that I specifically requested. It's not that hard to follow directions, is it?
Food: 4
Service: 1
gary Coggins
Love that they have a value meal
Atmosphere: 5
Food: 5
Service: 5
Randy Smith
It was really good! Only thing is I wished they hadn't put the jalapeno sauce on it instead of the sour cream I ordered. Not very fond of the taste of jalapeno. But it was still good chicken quesadilla!
Atmosphere: 5
Food: 5
Service: 5
Joseph Corcoran
Order gets messed up and was told they’ll fix it next time I’m in. When that time comes because I didn’t have the food they refused and the manager walks away from me after arguing about the customer service there.
Nice drive thru speaker. Friendly staff. I gave service 3 stars because I asked for bean burrito with no onion and extra cheese. I did not get the correct burrito.
Adrienne Abudo
The staff is rude and definitely needs training. Management needs to step up and do sonething about their staff and the service.
Shawn Grika
Food is always right an it is clean here . The people are fabulous an prompt with orders. Thanks 😁
Anthony Holding
I have never been disappointed with the food that Iv gotten from here.
Employees are so rude
Atmosphere: 1
Food: 1
Service: 1
One of the worst customer service experiences I’ve ever had on 8/20/25 around 6:30 p.m & I will be calling corporate tomorrow! As a former employee I know they take customer reviews serious but for tonight I absolutely had to come leave this 1 star review! Workers are rude & non caring listening to music, talking & dancing while ignoring people. Placed my order online before I arrived, drove 11 minutes & had to stand & wait another 30 minutes just to hear someone say this is _____ order & just slap it on the drive through counter. I said hey thats my order & I’m standing over here at the front counter. No thank you or nothing just a paper bag full of food that was already tearing but thankfully I caught it before it did.
Atmosphere: 1
Food: 1
Service: 1
The cashier was fantasticdidnt catch her name
Atmosphere: 5
Food: 5
Service: 5
The staff made it very clear they could care less and did not want to be there.
Atmosphere: 2
Food: 4
Service: 1
🌮 Taco Bell: Fast Food, Slow Service, and Management That Needs a Mirror 🌮
⭐️
If you’re looking for a quick bite and a chill experience, this ain’t the Taco Bell to pull into. The food is Taco Bell — you know what you’re signing up for. But what no one signs up for is the attitude problem wearing the title of General Manager.
The energy in this location? Hostile.
From the second you step in, you can feel it — the stress, the tension, the way employees go silent the second a certain someone enters the room. It’s the kind of atmosphere where nobody’s smiling because they’re afraid to breathe wrong. And it’s not the team’s fault. They’re trying. You can tell. But it’s hard to deliver good service when the person in charge is running the place like a petty dictatorship.
The General Manager is clearly in over their head — barking orders, snapping at staff, ignoring guests, and generally giving off the vibe that they’d rather be anywhere else.
Spoiler alert: So would the customers.
Witnessed several interactions where guests were met with rudeness, eye rolls, or complete indifference. And when employees asked for help or clarification? They got a sigh and a walk-off. That’s not leadership — that’s ego in a headset.
And let’s talk consistency. One day your burrito’s wrapped tight, next day it’s half-open and looks like it got stepped on. Ask for sauce? Hope the management hasn’t scared the team so bad they forget how to bag properly.
✨ Bottom line? ✨
This location has a leadership issue, plain and simple.
You can feel it. The staff is on edge. The food suffers. The guests feel unwelcome. There are plenty of Taco Bells out there doing it right. This one needs to check its reflection — and maybe corporate needs to check in too.
Atmosphere: 1
Food: 3
Service: 1
Fastest drive through, and good food!
Food: 5
Service: 5
They did not give me enough sauces that I specifically requested. It's not that hard to follow directions, is it?
Food: 4
Service: 1
Love that they have a value meal
Atmosphere: 5
Food: 5
Service: 5
It was really good! Only thing is I wished they hadn't put the jalapeno sauce on it instead of the sour cream I ordered. Not very fond of the taste of jalapeno. But it was still good chicken quesadilla!
Atmosphere: 5
Food: 5
Service: 5
Order gets messed up and was told they’ll fix it next time I’m in. When that time comes because I didn’t have the food they refused and the manager walks away from me after arguing about the customer service there.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Nice drive thru speaker. Friendly staff. I gave service 3 stars because I asked for bean burrito with no onion and extra cheese. I did not get the correct burrito.
The staff is rude and definitely needs training. Management needs to step up and do sonething about their staff and the service.
Food is always right an it is clean here . The people are fabulous an prompt with orders. Thanks 😁
I have never been disappointed with the food that Iv gotten from here.
Keep getting my order wrong
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