The manager is extremely rude. Got the order wrong proceeded to tell me that she got it right even though it’s the wrong order and then hung up on me.
Atmosphere: 1
Food: 1
Service: 1
Shawn
Drive thru person, Tabitha, who I was shocked to find out was also the manager for this location was extremely rude. After taking my order she asked if I wanted anything else I said no thanks and drove around to pick up food. She immediately had an attitude and said I wasn’t finish speaking to you. I said I heard you and said no thanks, maybe you didn’t hear that. She started talking over me then shut window while I was talking. Then she said to pull up I have a wait. I said never mind, just cancel. I had to ask 3 times for a receipt. If you can’t handle being a manager or take orders without getting an attitude you really need to consider another line of work where you don’t have to interact with other humans. Zero stars!
Atmosphere: 1
Food: 1
Service: 1
Michelle
Went thru drive through, so I can't really rank atmosphere, but the window attendant was very friendly.
Customer service leaves something to be desired for sure. There is never anyone there, yet you always have to pull up and wait for your food. The app and coupons never work either.
Atmosphere: 3
Food: 3
Service: 1
Sean Morris
This Arby’s has been supposedly out of Roast Beef twice now in the last 7 days..always seems to be around 9pm..I truly believe the staff is just saying that because they’ve already cleaned up and ready to go. It’s definitely not because they’ve sold out as it’s never busy and poorly
Food: 1
Service: 1
Linda Terrell
Yumm always and always super friendly.
Atmosphere: 5
Food: 5
Service: 5
Helen Van Alstyne
First time at an Arby's. I was surprised by the choices of food and the quality. I'll definitely be back. The restaurant was clean and the staff was friendly.
Always a great place to eat and enjoy the scenery.Wheelchair accessibility: Access is always available and ready.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sandwich
Elizabeth Shepherd
Great food but the guy that was handling the drive-thru window was exceptionally rude to me and to be and customer service that's not a great place to be
Restaurant has been clean at each of our visits. A couple times an item was not available. However the staff is always lovely and food is fresh and hot.
Food was good staff was great they made my chicken to order had to wait for it but freshly made is better than old.
Atmosphere: 4
Food: 5
Service: 5
Melanie Harrington
That mocha expresso i dont know the name of it right now brain fart BUT IT'S SO SO GOOD! Place is super clean and the employee Beth Brown / King She is by far the sweetest Person & most caring person that they have employeed!
Atmosphere: 5
Food: 5
Service: 5
Alexandra Little
The food is always prepared fresh and is ALWAYS ALWAYS ON POINTTTT, the ladies are always laughing and smiling and social, the drive thru line never takes too long, and they NEVER short change you on sauce and napkins! Favorite Arby's by far! I have social anxiety but it's so easy to communicate with the staff and make sure we're all smiling by the end of the order. They still give a full customer service experience, even at a drive thru window! Never seen that before that's for absolutely damn sure!
Atmosphere: 5
Food: 5
Service: 5
Jeffrey Nash
Friendly staff. Clean restaurant. Didn't have to wait too long for my food
The manager is extremely rude. Got the order wrong proceeded to tell me that she got it right even though it’s the wrong order and then hung up on me.
Atmosphere: 1
Food: 1
Service: 1
Drive thru person, Tabitha, who I was shocked to find out was also the manager for this location was extremely rude. After taking my order she asked if I wanted anything else I said no thanks and drove around to pick up food. She immediately had an attitude and said I wasn’t finish speaking to you. I said I heard you and said no thanks, maybe you didn’t hear that. She started talking over me then shut window while I was talking. Then she said to pull up I have a wait. I said never mind, just cancel. I had to ask 3 times for a receipt. If you can’t handle being a manager or take orders without getting an attitude you really need to consider another line of work where you don’t have to interact with other humans. Zero stars!
Atmosphere: 1
Food: 1
Service: 1
Went thru drive through, so I can't really rank atmosphere, but the window attendant was very friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Jalapeno Poppers & Cheese Sticks
Customer service leaves something to be desired for sure. There is never anyone there, yet you always have to pull up and wait for your food. The app and coupons never work either.
Atmosphere: 3
Food: 3
Service: 1
This Arby’s has been supposedly out of Roast Beef twice now in the last 7 days..always seems to be around 9pm..I truly believe the staff is just saying that because they’ve already cleaned up and ready to go. It’s definitely not because they’ve sold out as it’s never busy and poorly
Food: 1
Service: 1
Yumm always and always super friendly.
Atmosphere: 5
Food: 5
Service: 5
First time at an Arby's. I was surprised by the choices of food and the quality. I'll definitely be back. The restaurant was clean and the staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
Great food quick and no
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sandwich, Jalapeno Poppers & Cheese Sticks
Always a great place to eat and enjoy the scenery.Wheelchair accessibility: Access is always available and ready.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sandwich
Great food but the guy that was handling the drive-thru window was exceptionally rude to me and to be and customer service that's not a great place to be
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Roast Beef Sandwich
Restaurantji Recommends
Restaurant has been clean at each of our visits. A couple times an item was not available. However the staff is always lovely and food is fresh and hot.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Roast Beef Sandwich, Jalapeno Poppers
Food was good staff was great they made my chicken to order had to wait for it but freshly made is better than old.
Atmosphere: 4
Food: 5
Service: 5
That mocha expresso i dont know the name of it right now brain fart BUT IT'S SO SO GOOD! Place is super clean and the employee Beth Brown / King She is by far the sweetest Person & most caring person that they have employeed!
Atmosphere: 5
Food: 5
Service: 5
The food is always prepared fresh and is ALWAYS ALWAYS ON POINTTTT, the ladies are always laughing and smiling and social, the drive thru line never takes too long, and they NEVER short change you on sauce and napkins! Favorite Arby's by far! I have social anxiety but it's so easy to communicate with the staff and make sure we're all smiling by the end of the order. They still give a full customer service experience, even at a drive thru window! Never seen that before that's for absolutely damn sure!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff. Clean restaurant. Didn't have to wait too long for my food
Atmosphere: 5
Food: 5
Service: 5