Chick-fil-A
45 Barber Blvd, Waynesville
(828) 452-7838
Recent Reviews
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they treat their employees like crap. I thought it was supposed to be a family owned business and they care for their employees like family. I think instead of focusing on private matters you need to focus on your staff. Team building exercises would be perfect for you. apparently yall missed the team, too many want to put an I in there when there isn't one.
First fast food experience in 2026 did not disappoint. Food was tasty, especially the waffle fry’s with a perfect amount of salt! Lilly the cashier was very helpful, friendly, and kind.
Atmosphere: 5
Food: 5
Service: 5
Drive through people are always friendly. I love the salad but you have to check the lettuce BEFORE you leave. A lot of the time it's slimy and spoiled and we need to get a new one. They used to comp a replacement remotely through the app but not you have to do it in person. I sometimes forget to check and end up wasting the $10+ as it's the item I usually pick up when I'm not immediately hungry but my partner is grabbing something for themselves.
Also they used to give more chicken, but the protein sizes have been shrinking. Other Chick-fil-A's haven't reduced their portion sized which is annoying as this is the only drivable location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle, Spicy Chicken Sandwich, Chocolate Brownie
My family and I are traveling from Florida. We love going to Chick-fil-A since we always received the best service. Today we visited this location and we have received the worst customer service from the Cashier Suezee. It felt like she was annoyed by us and had no patience while we were placing our orders. She didn’t provide any straws and when my nephew politely asked she rudely responded how many you want there’s straws over there and proceeded to
tosses them down and even after her disrespect we said thank you and she didn’t respond back and just stair at us.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Breakfast Sandwich, Breakfast Chicken Sandwich Combo, Chick-Fil-A Nuggets Family Style Meal
They have quick service and from my experience they havent gotten much wrong with any order I've ever placed here (just one time we got the wrong milk but they fixed it quick and easy). My daughter loves playing on the playground equipment inside. She loves going there to play with other kids. And its one of the only restaurants that has that anymore. The Christmas decorations were cute too.
Atmosphere: 5
Food: 5
Service: 5
Super clean, great staff! Fast service and overall a pleasurable experience!
Atmosphere: 5
Food: 5
Service: 5
It is great, I've been there plenty of times. They make your food super quick, and the food is always fresh. They have absolutely great customer service. It is way cheaper than McDonald's. They do not serve beef because, almost every other restaurant uses a lot of beef. I'm not saying that you have to go vegan, I'm just saying Chick-fil-A is great. I hope you try them out. Have a wonderful day.
Atmosphere: 5
Food: 5
Service: 5
Pretty good Chick-fil-A! They were packed but we were in and out in a flash. All the employees were really good at their job and were so friendly! When I go back thru that area that is the place I'll stop for a fast bite.
Atmosphere: 5
Food: 5
Service: 5
I stopped to buy gift cards for Christmas presents. I was served quickly and got the gift cards I needed.
Atmosphere: 5
Food: 5
Service: 5
Hopefully corporate sees this: this Chick-fil-A location is killing it! They are incredibly busy due to being right off the interstate, but I waited about 5 minutes for my food and my fries were hot. The location, including the bathroom, was very clean. Josh, a supervisor I'm assuming, is friendly and involved 😃 interacting with customers and running food. I witnessed him handling a mix up with a very large order and he was very gracious to the customer who was the one at fault. The rest of the staff were also friendly and attentive!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great food and atmosphere but this is the second time coming through and the biscuits being too soft. Fall apart to easy
Atmosphere: 5
Food: 4
Service: 5
This place saved my family and me during the four days I was in this city. I loved this little town, but the food was pretty bad, and Chick-fil-A saved us. Excellent service, fast, and delicious food.
Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Chicken Sandwich
Very fast and friendly service. Best chicken sandwich anywhere!
Atmosphere: 5
Food: 5
Service: 5
Chick-fil-a is almost always consistent with great staff
Atmosphere: 5
Food: 5
Service: 5
Not as friendly and inviting as it used to be. They get orders wrong in the drive thru and one guy who was strutting around like a rooster in a hen house was bossy and rude with the other employees as well as customers.
Atmosphere: 3
Food: 4
Service: 3
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