KFC changes original recipe so I don’t go here anymore. Try Wal-mart chicken. Both taste the same.
Food: 1
Joe Sims
This girl has been ordered a six piece original and when I got my chicken you can tell the chicken was laying on top of each other the way it was cooked so it caused my chicken to be undercooked so I had to get the crispy chicken because they didn't have any more original chicken also did not get the great items with my meal
Atmosphere: 2
Food: 1
Service: 3
Ashley Henson
Great customer service! Pulled in at the drive thru and asked if the chicken livers were fresh. Next thing I know an employee is running out the back door with liver samples for me to try! 5 stars to the employees working today 8/23. And the livers were fresh and delicious!! Thanks for the great service.
Atmosphere: 5
Food: 5
Service: 5
Jacob Shufflebarger
Great original recipe chicken. Was fresh. Bathrooms were so so. Little greasy on the floors. Usual fast food restaurant feel.
Atmosphere: 3
Food: 5
Service: 4
Melissa Ledford
Put in an online order and when I arrived to pick up the food was paid for, I was told that they accidentally gave it to another customer. Then, i was told I could not get a refund without contacting corporate. And if I wanted to reorder my food and pay again that I'd have to wait until they were done serving the drive thru. Called corporate and even though they gave my food away and rendered no service at all, they still refuse to refund my money.
Eddie Hendrickson
Great fast food, chicken was fresh and the sides were good.
Atmosphere: 4
Food: 5
Service: 5
Ray Shaw
There were a group of customers in the lobby. It was over 10 minutes with no one welcoming us, or telling us someone would be with us. The restaurant was dirty, it looked as though it hadn’t been cleaned in a while. The food was not warm, and underwhelming. I will not return.
Atmosphere: 1
Food: 1
Service: 1
Maddison Watkins
I genuinely dont typically write bad reviews. but your dinner rush crew is a joke. only one girl actually taking orders and one person doing drive thru the rest just standing around with a thumb up their butt not doing anything.
Atmosphere: 2
Food: 3
Service: 2
Jessica Walker
Thank you Brody & Cody for servicing so last minute! Your patience & kindness saved our night 🫶🏻
Sam C
Went thru the drive thru. The cost of two white chicken meals 3 pcs with coleslaw and mash potatoes was over 28 dollars. I really can't afford to eat here anymore. Way to costly for a fast food restaurant.
Food: 4
Service: 4
Recommended dishes: Chicken Tender Fill Up, Fried Chicken Dinner
I have always loved KFC. But I went in to the KFC in Waynesville Nc and some of the employees were sitting on the slide top freezer and smoking/vaping in side and to make it worse they were in the kitchen while and where food was being prepared. No bueno folks.
Atmosphere: 1
Food: 5
Service: 1
Dawn Googe
2.5 hrs before closing and out of legs n thighs chicken and closing up stations....
Atmosphere: 2
Food: 1
Service: 1
Nicholas Carter
Tried to get an order, but I was never even acknowledged. Stood at the counter for 5 minutes and didn’t even get a hello. Would not have minded waiting if I was told they’d be with me, but not to even acknowledge me or the 4 other families in line had me leave.
Atmosphere: 1
Food: 1
Service: 1
Sue Lewis
This location serves chicken livers every day. Other locations are once a week.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breast, Chicken Tender Fill Up, Fried Chicken Dinner, Classic Original Recipe Chicken Sandwich
Jenn Mcgaha
The service was fast and the food was great. It was fresh and delicious.
KFC changes original recipe so I don’t go here anymore. Try Wal-mart chicken. Both taste the same.
Food: 1
This girl has been ordered a six piece original and when I got my chicken you can tell the chicken was laying on top of each other the way it was cooked so it caused my chicken to be undercooked so I had to get the crispy chicken because they didn't have any more original chicken also did not get the great items with my meal
Atmosphere: 2
Food: 1
Service: 3
Great customer service! Pulled in at the drive thru and asked if the chicken livers were fresh. Next thing I know an employee is running out the back door with liver samples for me to try! 5 stars to the employees working today 8/23. And the livers were fresh and delicious!! Thanks for the great service.
Atmosphere: 5
Food: 5
Service: 5
Great original recipe chicken. Was fresh. Bathrooms were so so. Little greasy on the floors. Usual fast food restaurant feel.
Atmosphere: 3
Food: 5
Service: 4
Put in an online order and when I arrived to pick up the food was paid for, I was told that they accidentally gave it to another customer. Then, i was told I could not get a refund without contacting corporate. And if I wanted to reorder my food and pay again that I'd have to wait until they were done serving the drive thru. Called corporate and even though they gave my food away and rendered no service at all, they still refuse to refund my money.
Great fast food, chicken was fresh and the sides were good.
Atmosphere: 4
Food: 5
Service: 5
There were a group of customers in the lobby. It was over 10 minutes with no one welcoming us, or telling us someone would be with us. The restaurant was dirty, it looked as though it hadn’t been cleaned in a while. The food was not warm, and underwhelming. I will not return.
Atmosphere: 1
Food: 1
Service: 1
I genuinely dont typically write bad reviews. but your dinner rush crew is a joke. only one girl actually taking orders and one person doing drive thru the rest just standing around with a thumb up their butt not doing anything.
Atmosphere: 2
Food: 3
Service: 2
Thank you Brody & Cody for servicing so last minute! Your patience & kindness saved our night 🫶🏻
Went thru the drive thru. The cost of two white chicken meals 3 pcs with coleslaw and mash potatoes was over 28 dollars. I really can't afford to eat here anymore. Way to costly for a fast food restaurant.
Food: 4
Service: 4
Recommended dishes: Chicken Tender Fill Up, Fried Chicken Dinner
Restaurantji Recommends
I have always loved KFC. But I went in to the KFC in Waynesville Nc and some of the employees were sitting on the slide top freezer and smoking/vaping in side and to make it worse they were in the kitchen while and where food was being prepared. No bueno folks.
Atmosphere: 1
Food: 5
Service: 1
2.5 hrs before closing and out of legs n thighs chicken and closing up stations....
Atmosphere: 2
Food: 1
Service: 1
Tried to get an order, but I was never even acknowledged. Stood at the counter for 5 minutes and didn’t even get a hello. Would not have minded waiting if I was told they’d be with me, but not to even acknowledge me or the 4 other families in line had me leave.
Atmosphere: 1
Food: 1
Service: 1
This location serves chicken livers every day. Other locations are once a week.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breast, Chicken Tender Fill Up, Fried Chicken Dinner, Classic Original Recipe Chicken Sandwich
The service was fast and the food was great. It was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
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