Wendy's
551 Russ Ave, Waynesville
(828) 452-2767
Recent Reviews
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Service was ok, but the food sucks!
Atmosphere: 3
Food: 1
Service: 3
With the roadwork going on, it's hard to get in and out of the restaurant. I placed an order online, and something messed up but the worker at the window helped me get it sorted out. The manager got a little snippy when I was having issues with my online order and kind of acted like I was just trying to get free food and I really didn't appreciate that, when I had confirmation that I'd paid online. Maybe he was just having a bad day. Idk. I think I'll choose another Wendy's next time.
Who can afford anything here?
This place can't move the drive thru line, you just suffer 20 minutes waiting. This has happened multiple times. You would think with all that time your fries would be full but is not the case.
Food: 3
Service: 1
Ordered a combo with a diet coke After one sip, we knew it wasn't diet. We asked the girl at window to replace it. She's was obviously perturbed by this. Instead of offering a new beverage, she grabbed the cup out of the driver's hand, dumped the beverage refilled the used cup and placed the lid with my used straw back into cup. HOW MANY WAYS DOES THIS VIOLATE HEALTH CODE? Nasty and disgusting 8/17/ 25 3:20 pm.
Service: 1
I don't know what's going on at this place, but the employees are at eachother's throats and holding service up so much that we waited for 30 minutes just for the food to be wrong. One girl was have a mental break down in the drive through window, the other acted like she hated the world. And when my fiance told the front that his food was wrong, they just yanked the bag from his hand. Unprofessional, childish staff
Atmosphere: 1
Food: 2
Service: 1
I ordered one biscuit at 10 o’clock in the morning. I only saw only three other customers come through the drive-through while I was waiting. I waited 15 minutes for one Biscuit and coffee. The employees were yelling at One another when I ordered. Serious staffing issues were reflected by almost no customers while McDonald’s drive-thru line had about 20 people in the drive-through right next door.
Atmosphere: 2
Food: 3
Service: 1
I ordered through drive thru and I don’t know if the woman who was taking my order had a problem or something but I told her over and over again what I wanted and she still got it wrong I ordered a taco salad and they gave me a regular salad with nothing no dressing cheese or anything so I went home and decided just to have DoorDash bring me what I wanted and it took them 45 minutes to make a taco salad and give it to the driver it’s outrageous and everytime I go there there won’t be a single car in line but me but they make me park and wait everytime it takes at least 15 minutes to get just a order of fries I will stop coming here so often
Atmosphere: 1
Food: 1
Service: 1
I appreciate the stuff. I know they work hard and hours are late. It took a while to get the food, But it was freshly made, so that's the important part.
Atmosphere: 4
Food: 4
Service: 4
Wendy’s, what happened? Last time I ate here, the food was decent, when I ordered the other night at the drive thru, the staff was very unfriendly, all I said was have a good night, and got no response from the guy handing me my bag, my burger and fries were hard, food quality was very poor, I’m being nice with 2 stars.
Restaurantji Recommends
The woman that was working in the Drive-Thru yelled at a saying honey this and honey that which is rude and they also had a sign up on the window advertising a specific meal the girl said she doesn't know what we're talking about they don't even have that and then she says that they don't have coffee at all today I will not be returning both the male and female employee were screaming and yelling and cussing at me through the window as I was driving by
Atmosphere: 1
Food: 1
Service: 1
Food was cold and not cooked enough
Atmosphere: 3
Food: 2
Service: 4
SO Slooooowwwwww
Atmosphere: 3
Food: 4
Service: 2
They were really sweet and gave me an extra frosty because I was waiting for a while since they were having problems with the machine, even though I totally didn't mind waiting and didn't say anything. I really appreciate it though, it kinda made my night. Thanks!
Food: 5
Service: 5
Good Wendy’s but construction all around it makes it a little difficult to get into. They have recently been updated.
Atmosphere: 4
Food: 5
Service: 5
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