Papa Johns Pizza
5746 Old U.S. Hwy 52 Suite A, Lexington
(336) 357-4036
Recent Reviews
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I love Papa John’s Pizza products! Great for last minute gatherings! Get drinks, the great selection on the menu and dessert as well as breakfast with your coffee!!!
Atmosphere: 5
Food: 5
Service: 5
The district manager or GM in charge of the papa johns in this area needs to have his or her job revoked. Send them back to a basic cook position so they can learn why it takes so long for some stores to get orders out and the complaints that come after. Stores need employees during peak hours especially if its like a Friday night. A business that cant even look after its own people has no right serving the public
They won’t ever answer the phone, we placed an online order and waited for 30 mins for them to cancel it.
It's a carry out pizza store. The pizza is good. The workers are usually nice and seem to be good folks. Love.Papa Johns.
So we ordered 3 pizzas for dinner tonight. Upon delivery we discovered the order was wrong. We called up to the store and spoke with a young man named Austin. First, we were informed that the error was ours. Total transparency- we ordered stuffed crust and it wasn’t stuffed crust when it arrived. We were told that we placed the order wrong. We may have made a mistake when the order was placed but the issue occurred when we were trying to have a conversation about the issue. This “manager” named Austin proceeded to be utterly rude to my wife. He consistently spoke over us and then had the audacity to say we were out of line by asking for his manager because of the way he was speaking. And that he wasn’t having the “back and forth” and calling “during a rush”. I wasn’t aware that an issue that a customer was experiencing was off putting “during a rush”. Everytime we spoke he chose to speak over us and when I pointed that out he decided that he was going to have us banned. This is going to be interesting because we intend to escalate this further beyond the store in question.
Guy in there was fast, efficient, and very welcoming. Seemed like he was by himself minus the driver going in and out, super clean and on pi day!!
This was my first time at this location picking up an order. Food was great and I didn't wait too long in line. Would probably come back here again. Thank you! 😊
The pizza was great!! The guy was in there basically by himself with a couple of drivers in and out. He was Rockin' it though and still received great service! I've been really glad this PJ is here since it's much closer than the others and we just prefer PJs pizza over most other places.
New Management, New staff, Beautiful store , definitely recommend giving this location a call ?
Atmosphere: 5
Food: 5
Service: 5
Just trash will not be going back. Customer service was hateful. Food was disgusting. Dessert cookie was over cooked, pizza was not prepared correctly, boneless wings had no sauce and were soft and squishy we gave them to the dogs. Just don't waste your time or money here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Pizza is mediocre. Boneless wings are mushy, the breading falls off, and there is hardly any sauce on them. The chocolate chip cookie is horrible. It's just all crumbs. Just falls apart into dust. Never again.
Ordered delivery. Driver was very nice but the food could of been better. Pizza was good. The boneless wings were horrible. Nasty chicken nuggets in sauce. Should not even have on menu. Do not order these.
Food: 2
Service: 5
Never got to try the food . Can't even get them to take my order for delivery. Called a few times getting people that can't speak clear English called the store finally and put me on hold . The ordering process sucks .
The place is very small, there is no dine in area.
Both times I ordered pizza from here have been OK, their pizza is nothing to go crazy for.
The 2 cashiers were nice both times I went.
Atmosphere: 3
Food: 3
Service: 5
The place is very small, there is no dine in area.
Both times I ordered pizza from here have been OK, their pizza is nothing to go crazy for.
The 2 cashiers were nice both times I went.
Atmosphere: 3
Food: 3
Service: 5
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