OK, so I have a two-year-old that we went in with my grandson and he’s a screamer and it was busy and I know I would not want to sit in a restaurant with a two-year-old that screaming while I’m trying to eat.OK, so I have a two-year-old that we went in with my grandson and he’s a screamer and it was busy and I know I would not want to sit in a restaurant with a two-year-old that screaming while I’m trying to eat. That’s not the point it’s the way, the owner I’m guessing behind the counter handled it so our two year-old left out a scream and the guy behind the counter yelled real loud yo. Next time I hear screamed, he came over to our table very very loudly if he continues to scream you’re gonna have to leave. I’ll pack up your food to go . !!!!!!!again it is not the point that he asked us to Lea e it is the way he shouted it !!!!! We took our food out side and ate !!
Atmosphere: 3
Food: 4
Service: 1
chad wunderlich
I have been coming for 25 years , not much has changed for service . Food is always good , Stressful no organization, ever! Great local spot but as someone visiting the area you won't feel welcome. Hopefully they will eventually realize that service is key to another 25 years.
Kid-friendliness: Not at all
Atmosphere: 2
Food: 5
Service: 1
brian mills
Missing my Cuban sandwich fix, popped in and was pleasantly impressed by the authenticity.
Atmosphere: 4
Food: 5
Service: 4
Tori Osborne
The food was awesome!
Atmosphere: 5
Food: 5
Service: 5
Angel Nieves
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Beans and Rice, Cuban Sandwich with Black Beans and Rice
Karen
Went into the restaurant with a two-year-old sat down for lunch or two-year-old screamed very loud when we distracted him with toys, the second time he screamed was because my husband was changing something on the phone. Now when I go to eat, I don’t wanna be sitting there with a screaming year-old next to me so I do understand that. It’s not the point that my grandson was screaming. It’s the point that the owner or whoever was behind the register was so freaking rude. My grandson scream and the man behind the register scream. Yoooo, very loudly in front of everybody. the second time he screamed though he comes over very loudly if he screams like that one more time you’re gonna have to leave. well guess he did free one more time and he comes over to our table very loudly. You’ll have to leave. I’m gonna pack up your food. he packed up our food. We went out front and ate it.
Atmosphere: 2
Food: 3
Service: 2
Hiram Ruiz
Surprisingly good and authentic Cuban food..so unexpected in a small mountain town. Highly recommend it.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Black Beans and Rice, Vaca Frita
Olivian Ingledue
delicious delicious delicious !! my dad and i split the pork patacon and pork nachos with two orders of plantains. the food came out quick and hot. honestly might have been the best nachos i've ever had. restaurants like this bring such a lovely variety to the food scene downtown and i hope havana cafe sticks around !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Beans and Rice, Patacon
Jonathan Biebesheimer
I moved to Jefferson a few months ago and started getting familiar with the different places to eat in the area. I have not ended up at too many different places, because after my first meal at Havana Cafe I couldn't help myself from just going back! Outstanding flavors in the food, the staff is great... go here!
The food is amazing and the people are super nice!
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie House Salad, Pulled Pork, Black Beans
Ellen Pesko
Food is excellent. Fast service and friendly atmosphere. My favorite place to eat in West Jefferson.
Atmosphere: 5
Food: 5
Service: 5
RobertsMom NC
Not our first meal here but we all felt that the man that was taking orders could’ve been a bit more customer friendly. We felt he was purposefully clueless with regards to clarification on the available sides of the dishes we were ordering. We ended up ordering & paying for extra sides and then the sides that were supposed to be included with the entrees were not even included. also the soft drink machine literally only had 7up - all the others had “out of order” sign. You would think the staff member would’ve given us at least a heads up on this. The whole ordering experience was a bit off putting. The food was delicious so at least the cook was great.
Atmosphere: 5
Food: 5
Service: 3
Tony Fernandez
I always make a point to stop by Havana Cafe when I’m in the area. Cuban cuisine is nearly nonexistent in most communities, so I am extremely thankful for Tony and his team for keeping our traditions, heritage, and flavors at the forefront of this West Jefferson town.
OK, so I have a two-year-old that we went in with my grandson and he’s a screamer and it was busy and I know I would not want to sit in a restaurant with a two-year-old that screaming while I’m trying to eat.OK, so I have a two-year-old that we went in with my grandson and he’s a screamer and it was busy and I know I would not want to sit in a restaurant with a two-year-old that screaming while I’m trying to eat. That’s not the point it’s the way, the owner I’m guessing behind the counter handled it so our two year-old left out a scream and the guy behind the counter yelled real loud yo. Next time I hear screamed, he came over to our table very very loudly if he continues to scream you’re gonna have to leave. I’ll pack up your food to go . !!!!!!!again it is not the point that he asked us to Lea e it is the way he shouted it !!!!! We took our food out side and ate !!
Atmosphere: 3
Food: 4
Service: 1
I have been coming for 25 years , not much has changed for service . Food is always good ,
Stressful no organization, ever! Great local spot but as someone visiting the area you won't feel welcome. Hopefully they will eventually realize that service is key to another 25 years.
Kid-friendliness: Not at all
Atmosphere: 2
Food: 5
Service: 1
Missing my Cuban sandwich fix, popped in and was pleasantly impressed by the authenticity.
Atmosphere: 4
Food: 5
Service: 4
The food was awesome!
Atmosphere: 5
Food: 5
Service: 5
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Beans and Rice, Cuban Sandwich with Black Beans and Rice
Went into the restaurant with a two-year-old sat down for lunch or two-year-old screamed very loud when we distracted him with toys, the second time he screamed was because my husband was changing something on the phone. Now when I go to eat, I don’t wanna be sitting there with a screaming year-old next to me so I do understand that. It’s not the point that my grandson was screaming. It’s the point that the owner or whoever was behind the register was so freaking rude. My grandson scream and the man behind the register scream. Yoooo, very loudly in front of everybody. the second time he screamed though he comes over very loudly if he screams like that one more time you’re gonna have to leave. well guess he did free one more time and he comes over to our table very loudly. You’ll have to leave. I’m gonna pack up your food. he packed up our food. We went out front and ate it.
Atmosphere: 2
Food: 3
Service: 2
Surprisingly good and authentic Cuban food..so unexpected in a small mountain town. Highly recommend it.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Black Beans and Rice, Vaca Frita
delicious delicious delicious !! my dad and i split the pork patacon and pork nachos with two orders of plantains. the food came out quick and hot. honestly might have been the best nachos i've ever had. restaurants like this bring such a lovely variety to the food scene downtown and i hope havana cafe sticks around !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Beans and Rice, Patacon
I moved to Jefferson a few months ago and started getting familiar with the different places to eat in the area. I have not ended up at too many different places, because after my first meal at Havana Cafe I couldn't help myself from just going back! Outstanding flavors in the food, the staff is great... go here!
Atmosphere: 5
Food: 5
Service: 5
Delicious authentic Cuban food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vaca Frita, Black Beans
Restaurantji Recommends
The food is amazing and the people are super nice!
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie House Salad, Pulled Pork, Black Beans
Food is excellent. Fast service and friendly atmosphere. My favorite place to eat in West Jefferson.
Atmosphere: 5
Food: 5
Service: 5
Not our first meal here but we all felt that the man that was taking orders could’ve been a bit more customer friendly. We felt he was purposefully clueless with regards to clarification on the available sides of the dishes we were ordering. We ended up ordering & paying for extra sides and then the sides that were supposed to be included with the entrees were not even included. also the soft drink machine literally only had 7up - all the others had “out of order” sign. You would think the staff member would’ve given us at least a heads up on this. The whole ordering experience was a bit off putting. The food was delicious so at least the cook was great.
Atmosphere: 5
Food: 5
Service: 3
I always make a point to stop by Havana Cafe when I’m in the area. Cuban cuisine is nearly nonexistent in most communities, so I am extremely thankful for Tony and his team for keeping our traditions, heritage, and flavors at the forefront of this West Jefferson town.
Atmosphere: 5
Food: 5
Service: 5
Always love Havana ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pulled Pork, Taco Salad, Salad
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