I'm so disappointed. I've been going here for a while and it's gotten so bad . Place was disgusting inside we were there for at least 30 minutes they were not busy staff was goofing off lobby was nasty trash everywhere
Atmosphere: 2
Food: 5
Service: 1
Wm S.
Best taco bell i have ever been. Ppl nice, food was delicious and music was Perfect! Thank Ya'll
Atmosphere: 5
Food: 5
Service: 5
David Sechrest
I ordered an item directly from the app only to be told that they didn't have all of the ingredients since it was a new item. Having worked in restaurants before, I get it. But as the customer, if something is on the menu, it should be available to be ordered.
Atmosphere: 4
Food: 4
Service: 4
Dustin Matthews
Decent speed, food was hot, service was good
Atmosphere: 4
Food: 4
Service: 4
Richard Taylor
Absolutely no one other customers at the store. As we pull in an employee is standing at the door smoking. We walk thur the smoke and make it to the rest rooms which were nasty. Then I walk to the counter to order and was told, you have to order at the kiosk. I asked even if that meant I was leaving and she said yes. Said management was ok with that. So I left and spent my $30 at cookout.
Service: 1
richard buffkin
Love Totoš
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Cantina Chicken Bowl, Supposed to Be a Nacho Bell Grande, Double Stacked Taco, Bean Burrito, 7 Layer Burrito, Ground Beef Burrito, Black Beans, Fiesta Veggie Burrito, Grilled Cheese Burrito, Mtn Dew Baja Blast Freeze, Soft Taco, Crunchy Taco, Chicken Quesadilla, Cheese Quesadilla, Chalupa Supreme, Mexican Pizza
Evangelist Kimberly Waiters
I had to drive back around because I could not add to my order before I even paid for my order. WOW!
Atmosphere: 1
Food: 2
Service: 2
Trish Coleman
HALLELUJAH!!! They have changed the staff!
The last time I came here was over a year ago and I swore Iād NEVER be back (yes it was that bad). When you place an order in the app and specifically say itās to be made immediatelyā¦then you go inside and sit in the dining room looking straight at the staff (and they continue to look at you), for OVER an hour, wondering why itās taking so long to make 24 tacos š¤Æ. Yes thereās a problem here. To top it off the manager said that I could NOT get my money back because I placed the order online and he didnāt know how do that. š” really? The manager himself doesnāt know how to give a refund or a good reason why they kept looking at me sitting there watching them but didnāt bother to make my order OR ask me about my order. YES THEY NEEDED A STAFF CHANGE!
TODAY: TOTALLY different opposite experience. The ladies were so thoughtful and nice about everything. The woman making my hard shell tacos actually threw out the ones already broken. š„° I thanked her in person, but wanted to say again, THANK YOU for taking that split second and being thoughtful in doing that. Little things like that mean a lot to me. Itās a simple thing to do, and it doesnāt cost anything, but it makes a world of difference when youāre driving and trying to eat at the same time. Also, the same woman saw I was struggling with the boxes I had and offered me big plastic bags for easier toting. THANK YOU SWEET! I didnāt drop my entire order going in my house because of your thoughtfulness. My order was made hot, fresh, CORRECTLY (which this store has struggled with in the past), and a staff member also offered to help me carry my order to my truck. š„°š. The restaurant was clean and there was a couple of teenagers that were being extremely loud and disruptive and they didnāt hesitate in asking them to be quieter for other customers. THANK YOU!!!!
You have won me back! Iām extremely grateful for your new staff and I pray you will keep them!
GREAT JOB!!! šš» THANK YOU!!! ā¤ļø
Aqkslsoszn
yummy as always
see chelle
I was given a soft taco the diameter of a fruit roll up. It was so miniscule it was insulting. Do not recommend.
They lock the doors every night at 6:44 for no reason they are lazy.
Penny Reynolds
I did not like not having a person to take my order. My food was not good. I don't think I'll be going back anytime soon. I must say that the employees were very nice.
I'm so disappointed. I've been going here for a while and it's gotten so bad . Place was disgusting inside we were there for at least 30 minutes they were not busy staff was goofing off lobby was nasty trash everywhere
Atmosphere: 2
Food: 5
Service: 1
Best taco bell i have ever been. Ppl nice, food was delicious and music was Perfect! Thank Ya'll
Atmosphere: 5
Food: 5
Service: 5
I ordered an item directly from the app only to be told that they didn't have all of the ingredients since it was a new item. Having worked in restaurants before, I get it. But as the customer, if something is on the menu, it should be available to be ordered.
Atmosphere: 4
Food: 4
Service: 4
Decent speed, food was hot, service was good
Atmosphere: 4
Food: 4
Service: 4
Absolutely no one other customers at the store. As we pull in an employee is standing at the door smoking. We walk thur the smoke and make it to the rest rooms which were nasty. Then I walk to the counter to order and was told, you have to order at the kiosk. I asked even if that meant I was leaving and she said yes. Said management was ok with that. So I left and spent my $30 at cookout.
Service: 1
Love Totoš
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Cantina Chicken Bowl, Supposed to Be a Nacho Bell Grande, Double Stacked Taco, Bean Burrito, 7 Layer Burrito, Ground Beef Burrito, Black Beans, Fiesta Veggie Burrito, Grilled Cheese Burrito, Mtn Dew Baja Blast Freeze, Soft Taco, Crunchy Taco, Chicken Quesadilla, Cheese Quesadilla, Chalupa Supreme, Mexican Pizza
I had to drive back around because I could not add to my order before I even paid for my order. WOW!
Atmosphere: 1
Food: 2
Service: 2
HALLELUJAH!!! They have changed the staff!
The last time I came here was over a year ago and I swore Iād NEVER be back (yes it was that bad). When you place an order in the app and specifically say itās to be made immediatelyā¦then you go inside and sit in the dining room looking straight at the staff (and they continue to look at you), for OVER an hour, wondering why itās taking so long to make 24 tacos š¤Æ. Yes thereās a problem here. To top it off the manager said that I could NOT get my money back because I placed the order online and he didnāt know how do that. š” really? The manager himself doesnāt know how to give a refund or a good reason why they kept looking at me sitting there watching them but didnāt bother to make my order OR ask me about my order. YES THEY NEEDED A STAFF CHANGE!
TODAY:
TOTALLY different opposite experience. The ladies were so thoughtful and nice about everything. The woman making my hard shell tacos actually threw out the ones already broken. š„° I thanked her in person, but wanted to say again, THANK YOU for taking that split second and being thoughtful in doing that. Little things like that mean a lot to me. Itās a simple thing to do, and it doesnāt cost anything, but it makes a world of difference when youāre driving and trying to eat at the same time. Also, the same woman saw I was struggling with the boxes I had and offered me big plastic bags for easier toting. THANK YOU SWEET! I didnāt drop my entire order going in my house because of your thoughtfulness. My order was made hot, fresh, CORRECTLY (which this store has struggled with in the past), and a staff member also offered to help me carry my order to my truck. š„°š. The restaurant was clean and there was a couple of teenagers that were being extremely loud and disruptive and they didnāt hesitate in asking them to be quieter for other customers. THANK YOU!!!!
You have won me back! Iām extremely grateful for your new staff and I pray you will keep them!
GREAT JOB!!! šš» THANK YOU!!! ā¤ļø
yummy as always
I was given a soft taco the diameter of a fruit roll up. It was so miniscule it was insulting. Do not recommend.
Restaurantji Recommends
Slow service
Fast and friendly service. Food is always great!
Clean environment, friendly staff. Thank you.
They lock the doors every night at 6:44 for no reason they are lazy.
I did not like not having a person to take my order. My food was not good. I don't think I'll be going back anytime soon. I must say that the employees were very nice.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Taco
Loading...