My large family is traveling through the area. The family split up to eat & stopped for Wendy’s & Hardee’s. They are side by side. Of course the kids wanted Wendy’s & they are very picky eaters. I specified my order & a part of it was incorrect. So I go back for corrections. The staff was sweet when attempting to assist with the discrepancy, then the manager Who Took My Order seemed to be a bit frustrated that I returned with an issue. She said a few things to the staff as if I was not present. I did not respond just requested the corrections to be made. I said all this to say. The paying customers should not have to deal with any attitude or back and forth. If it’s paid for and incorrect, just correct the order to maintain Great Customer Service. I won’t be going back to this location, I ended up going over to Hardee’s to complete my order. I did love the great customer service that the employees displayed to us. Management should set a positive tone for the staff & patrons. Hopefully this spill helps. Be Blessed
Atmosphere: 4
Food: 3
Service: 2
Guido Valeriano
I hate to give negative reviews but this was quite disappointing
Atmosphere: 1
Food: 1
Service: 1
Brenda Hunt
It was late when we stop by the drive thur. All they had was chicken nuggets and fries which was ok, but when we got them could not eat them. It was not nothing the employees did it was what they were cooked in,
Food: 1
Service: 3
Ryan and Corrie Kolbe
The staff were kind, but the dining area was a bit of a mess, the bathroons were both flooded, and I could see flooding in the kitchen, too.
Atmosphere: 2
Food: 5
Service: 4
Mike Maynor
Traveling to the beach today we stopped for a quick sandwich in whiteville nc and chose Wendy’s. We had our usual biggie bag which was delicious as always but what was unusual was the lady at the drive thru window. She was so kind and respectful. This experience today was pleasant since normally everywhere you go the drive thru attendants are snotty and arrogant. This lady appeared to be middle aged and really liked her job. She spoke to everyone that I could hear so respectful it was just nice to see someone that cared and wanted to make the customer feel appreciated. It was about two o’clock when we stopped. I should have asked her name but I didn’t. But I did acknowledge her effort and thanked her for her kindness. Maybe other businesses should hire more adults rather than uncaring high school kids who would rather be somewhere else.
Atmosphere: 4
Food: 5
Service: 5
Madison Bridges
Everyone at this wendys is so nice mrs. Shirley is great and theres anitherady whis name i didnt catch but she was also just so sweet . Made our Wendy's trip fantastic. Maybe the best fast food experience ive had recently
Atmosphere: 5
Food: 5
Service: 5
Shenetta Prescott
We stop at the Wendy's in Whiteville, NC to grab something to eat on the way back home to SC and this was one of the worst experiences I have had in 2025. First I was overcharged for my food and when the manager bought my refund to me, no apologies were given but she wasn't nasty about it like her drive thru cashier. I stopped to check my food and as I walked back in the building, the drive thru cashier ( which was the only white girl working besides the manager) blurted out- HERE SHE COMES AGAIN? If I just spent $35 in your restaurant and something isn't right, yes ma'am I am coming in to address the issue. She was very nasty but the other cashiers asked what the problem was and explained with respect and treated me how all customers should be treated. Whiteville Wendy's will never see me or my family again.
Atmosphere: 1
Food: 2
Service: 1
Jon-C Stubblefield
Nicely remodeled and polite staff.
Atmosphere: 5
Food: 5
Service: 5
Amy Vincent
I just came to leave an amzing review for Nadine (Ms Cookie) Every food service/ratail enviroment needs a Ms Cookie. Her attitude was just amazing. So very pleasant. Made you feel so welcome. Spoke to you by name. Just made my lunch hour that much better.
Atmosphere: 5
Food: 5
Service: 5
Janet Smith
Slowest fast food I’ve ever seen. The Wendy’s in Whiteville is awful. Not clean looking and employees not friendly at all. They serve one car at a time. Won’t even take your order til the car at window is served. Crazy
Nadine was a joy, beat cashier I've ever encountered at any restaurant. Good food and great service!
Atmosphere: 4
Food: 4
Service: 5
Thomas
Best service and overall attitude of any Wendy's I've ever visited .
Atmosphere: 5
Food: 5
Service: 5
Moe's Moon
The workers were rude and threw my condiments in our bag and wouldn't even look at me so I could ask them a question even though they were all talking to each other saying they weren't going to help me. The older woman at the register, she was very nice and helpful though.
Atmosphere: 2
Food: 2
Service: 1
Brittany Creech
They always close the inside when the drive thrue gets backed up and they also close the inside when there busy
Atmosphere: 4
Food: 5
Service: 2
Andrew Mcdonald
Food was hot and fresh. Cashier was very friendly.
My large family is traveling through the area. The family split up to eat & stopped for Wendy’s & Hardee’s. They are side by side.
Of course the kids wanted Wendy’s & they are very picky eaters.
I specified my order & a part of it was incorrect. So I go back for corrections.
The staff was sweet when attempting to assist with the discrepancy, then the manager Who Took My Order seemed to be a bit frustrated that I returned with an issue.
She said a few things to the staff as if I was not present.
I did not respond just requested the corrections to be made.
I said all this to say.
The paying customers should not have to deal with any attitude or back and forth.
If it’s paid for and incorrect, just correct the order to maintain Great Customer Service.
I won’t be going back to this location, I ended up going over to Hardee’s to complete my order.
I did love the great customer service that the employees displayed to us.
Management should set a positive tone for the staff & patrons.
Hopefully this spill helps. Be Blessed
Atmosphere: 4
Food: 3
Service: 2
I hate to give negative reviews but this was quite disappointing
Atmosphere: 1
Food: 1
Service: 1
It was late when we stop by the drive thur. All they had was chicken nuggets and fries which was ok, but when we got them could not eat them. It was not nothing the employees did it was what they were cooked in,
Food: 1
Service: 3
The staff were kind, but the dining area was a bit of a mess, the bathroons were both flooded, and I could see flooding in the kitchen, too.
Atmosphere: 2
Food: 5
Service: 4
Traveling to the beach today we stopped for a quick sandwich in whiteville nc and chose Wendy’s. We had our usual biggie bag which was delicious as always but what was unusual was the lady at the drive thru window. She was so kind and respectful. This experience today was pleasant since normally everywhere you go the drive thru attendants are snotty and arrogant. This lady appeared to be middle aged and really liked her job. She spoke to everyone that I could hear so respectful it was just nice to see someone that cared and wanted to make the customer feel appreciated. It was about two o’clock when we stopped. I should have asked her name but I didn’t. But I did acknowledge her effort and thanked her for her kindness. Maybe other businesses should hire more adults rather than uncaring high school kids who would rather be somewhere else.
Atmosphere: 4
Food: 5
Service: 5
Everyone at this wendys is so nice mrs. Shirley is great and theres anitherady whis name i didnt catch but she was also just so sweet . Made our Wendy's trip fantastic. Maybe the best fast food experience ive had recently
Atmosphere: 5
Food: 5
Service: 5
We stop at the Wendy's in Whiteville, NC to grab something to eat on the way back home to SC and this was one of the worst experiences I have had in 2025. First I was overcharged for my food and when the manager bought my refund to me, no apologies were given but she wasn't nasty about it like her drive thru cashier. I stopped to check my food and as I walked back in the building, the drive thru cashier ( which was the only white girl working besides the manager) blurted out- HERE SHE COMES AGAIN? If I just spent $35 in your restaurant and something isn't right, yes ma'am I am coming in to address the issue. She was very nasty but the other cashiers asked what the problem was and explained with respect and treated me how all customers should be treated. Whiteville Wendy's will never see me or my family again.
Atmosphere: 1
Food: 2
Service: 1
Nicely remodeled and polite staff.
Atmosphere: 5
Food: 5
Service: 5
I just came to leave an amzing review for Nadine (Ms Cookie) Every food service/ratail enviroment needs a Ms Cookie. Her attitude was just amazing. So very pleasant. Made you feel so welcome. Spoke to you by name. Just made my lunch hour that much better.
Atmosphere: 5
Food: 5
Service: 5
Slowest fast food I’ve ever seen. The Wendy’s in Whiteville is awful. Not clean looking and employees not friendly at all. They serve one car at a time. Won’t even take your order til the car at window is served. Crazy
Restaurantji Recommends
Nadine was a joy, beat cashier I've ever encountered at any restaurant. Good food and great service!
Atmosphere: 4
Food: 4
Service: 5
Best service and overall attitude of any Wendy's I've ever visited .
Atmosphere: 5
Food: 5
Service: 5
The workers were rude and threw my condiments in our bag and wouldn't even look at me so I could ask them a question even though they were all talking to each other saying they weren't going to help me. The older woman at the register, she was very nice and helpful though.
Atmosphere: 2
Food: 2
Service: 1
They always close the inside when the drive thrue gets backed up and they also close the inside when there busy
Atmosphere: 4
Food: 5
Service: 2
Food was hot and fresh. Cashier was very friendly.
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