Zaxbys Chicken Fingers & Buffalo Wings

Fast pace

Atmosphere: 5

Food: 5

Service: 5

TERRIBLE customer service. The person who took my family's order was rude.

Atmosphere: 2

Food: 3

Service: 1

Had the new advertised chicken not as advertised . Pass on this one.

Atmosphere: 3

Food: 2

Service: 3

SERVICE!SERVICE SERVICE!!!! SUCKS!!!.. I did an online order of 2 SALADS.. A SALAD mind you. In the Luxury of my home. I was gunna have it delivered but it was going to take 33 min. And I only stay 5 min from the restraunt. From the time I place the order get to the restaurant it had been 20 min. Go through the drive thru let them know I had an online order. The guy proceeded to tell me to pull forward and park in a parking spot. I instead pull up to the window. 5!!!! People were in the drive thru area, one was sitting down. The same guy said pull in a parking spot. I looked at each and every person just standing minus one sitting.and counted.. Rediculous!!!. Pulled into the parking spot and still sit there nearly 10 minutes. The food was suppose to brought to me but I walked inside and the same guy picked my food up and handed it to me. Without my drink. I walked back to the counter and had to ask for my drink. Ridiculous!!! Where it the expedition of FAST FOOD ANYMORE.. AND THEY LOOK AT YOU LIKE SOMETHING IS WRONG WITH YOU. I'VE WORKED IT SO I KNOW HOW TO TO HUSTLE IN FAST FOOD. But I guess today's managers are as soft as the parents that raised these kids. BTW.. My toast on both salads wasn't hot. Cold as the salad itself. I said the last time was my last at Whiteville Zaxbys but I gave them one more shot. But now I'm done. Maybe someone can look at the schedule and see who was working on this date. 7/29/2025 this 7:00pm.. And help it make sense why it took over 30 minute at the least for me to get my ONLINE order. The picture listed is what I get when I try to email. This is what they are sending to everyone that complains.. Will not go through!!!

Service: 1

The worst experience I have ever had at any fast food place. It took over 23 minutes to get my food once I reached the drive thru window. I only ordered two things. Employees were busy talking amongst themselves instead of waiting on customers. After waiting so long my food was still incorrect and I had to go back. Inside was a dirty mess. Rude employees. one girl had long braids hanging down, swaying all over the place. Why isn't she made to wear a hair net or at least tie it up. Nasty!! Where is the health inspector? If you are the owner of this location and care about it at all, everyone needs fired!! Do not eat here if you have any standards at all.

I usually love zaxbys but its exspensive so its more of a treat for us so its rare we come. This visit i was so very disappointed. Their was a rather rude lady that seemed to be a team lead we got our food and we were both missing a tender from our trays i went back up to politely ask for them as i paid for the 5 finger plates not the 4 which is a dollar less thn i paid i was met with a bad attitude her saying oh good lord then turning to the kitchen and being rude and telling them very loudly even though we were the only ones there that someone didnt get two tenders in their plate so i need those . She was so rude the other lady gave us cookies to make up for it but it left a bad taste in my mouth as someone that also works fast food .will not be back anytime soon . I feel bad for the team members if shes a team lead

Atmosphere: 3

Food: 3

Service: 2

My favorite spot to eat!!

Atmosphere: 5

Food: 5

Service: 5

Omg. Got boneless wings today and they were basically nuggets from McDonald's.

Atmosphere: 2

Food: 1

Service: 3

Me and my friends were on our way back home from a trip and we stopped by to get some food. I ordered their Bacon ranch fries and when I was eating my food I found a piece of a boiled egg in it. When my boyfriend went inside to confront them about it they admitted that a employee was walking in the kitchen while on break, eating their food around other customers food and said “a piece must of fallen in.” They then gave us a new one and we ended up leaving. If you are working in the food industry it is very important to make sure that you are keeping personal food OUT of the kitchen. What would have happened if that happened to someone that was allergic to eggs?

Very clean restaurant and very nice presentation of food. Good was delicious. Actually looks like the pictures on the menu so what you see is what you get
Very nice and polite staff to be young. Keep up the great work
Everyone should grab some Zaxbys tonight for dinner. 😊

Atmosphere: 5

Food: 5

Service: 5

Cups are always dirty or have spots on them when I ask for ice or just a cup .

Atmosphere: 4

Food: 2

Service: 4

If I could give 0 stars I would. Went through drive thru, sat there 20-25 mins being 3rd in line. I ordered 2 chicken tender plates (6) tenders and fries only. Got my food, pulled in my yard, only 4 tenders per plate and a handful of fries. Went back and the older lady’s attitude was like ehhh oh well. Fries were under cooked. Chicken tenders were under cooked. Tea tastes spoiled like it’s been sitting ALL DAY. Spent $30 on this trash. Will not go back. The only one who was good was the young girl in drive thru.

Atmosphere: 1

Food: 1

Service: 1

Horrible service…horrible employees…waited in like 22 mins and was only third in line…waited another 33 mins for food…tear this abolishment of a restaurant down

Atmosphere: 1

Food: 1

Service: 1

Do not come here. Everything about this place is trash!!!!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Boneless Wings

Food was good and hot.

Atmosphere: 5

Food: 5

Service: 5