Domino's Pizza
6307M Burlington Rd Ste M, Whitsett
(336) 449-5600
Recent Reviews
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They delivered my order to the wrong address and when they redelivered the order was wrong. I called back and asked them to deliver a 3rd time so instead they left me on hold for a half hour until the store closed. They never came back to phone I hung up once I realized they had closed. I reported them to corporate. I ordered a New York style medium pizza and this is what I got instead after they redelivered. This is hand tossed. The person that made it wanted to argue about the pizza. She’s the one that left me on hold and never came back.
We just went in and they lied about wait Time which was 30 mins we waited 47 we asked how much longer they said a hour we will not be coming back
Sadly. My reason is just the same as every complaint on this business review. Iordered at 7:19pm and I called around 8:30pm and they said it's not ready, I have to wait 30 more minutes unless I come pick it up. I wish I read the reviews before I ordered. I'm pregnant and ordering to deliver was my best option and to see how careless they were about my order. I don't need an apology like every single response Dominoes has given. Just do better, hire more people or don't give false timing for delivery or even a delivery option. Still waiting for my food...
This is ridiculous I ordered a pizza to pick up at the store 40 Mins ago and I'm still waiting. Last time I'm buying I'm this location, worst experience ever
Clay was a prompt and friendly delivery driver!
Service: 5
I placed order inside store and they say 20 minutes so I go back in 20 minutes later said not ready so I waited and my 2 medium pizza were ready in the timeline but my wings wasn't had 2 wait 40 minutes altogether I really think they gave my wings 2 some other person I asked since I had 2 wait 40 minutes could they at least do something they say no we're busy so I my pizza was cold the wings were just cooked and the lady couldn't even come to the conter to talk to she stood over to the side I'm sorry bur that's bad customer service they should have re cooked my pizza at least after they were Rady in 20 minutes then had 2 wait another 20 minutes for my wings not happy with that visit to that location
Some can have bad days
Vegetarian options: Try roasted options
Parking: People can not drive around here most are old watch out
Kid-friendliness: Absolutely 😁
Wheelchair accessibility: Easily
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza, Chicken Wings, Pretzel
placed order online at 6:00 pm online said my order would be ready in 15 mins. took a hour. was 7:00 pm before my order was ready for pickup in store terrible experience and will NEVER order from this location again. pizza wasn't even good, and salad was terrible. over half of the lettuce was frozen and unedible and ended up tossing in TRASH. SAVE your money and time.
Atmosphere: 1
Food: 1
Service: 1
We ordered the food at 6:36 pm and it was delivered at 8:22. We called around 7:40 to check on the progress of the pizza and they said it was just going in the oven (conveniently). Apparently a lot of drivers called out today, but still no excuse for a 2 hour wait. Edited to add- pizza was just meh- get Pizza Hut delivered in this area instead.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Pepperoni Pizza
When calling store you are put on hold ridiculously long. Was calling about an online order and was put on hold for 17min. I just hung up and hoped order was right. I know it gets busy but c'mon 17 mins on hold. Customer service needs work!
Service: 1
Restaurantji Recommends
Avoid this Domino’s at all costs. We’re going on two hours without getting our order. Upon calling the restaurant to ask why we still don’t have our pizza after two hours, the manager couldn’t have been more unhelpful. When we asked for the district manager’s contact info, he refused to provide it. When we asked for the number to the corporate office, he also refused to provide it. At this point, we’re likely going to have to do a chargeback in order to get a refund.
Service: 1
Do not order from this location. I have had several unpleasant experiences. Some where drinks forgotten and most have been long wait times. Such as tonight. I ordered my pizza at 7:32pm and it’s after 9pm and we still have no food. Called in and they seemed not to care. Poor service and poor workers
Atmosphere: 1
Food: 2
Service: 1
Best pizza hands down
My mom ordered pizza and pasta bowl from here and it got delivered she took a bite out if the pasta bowl and she found a piece of hair in it and it she almost ate the piece of hair ? gross!!! She won't be eating the pasta bowl ever again because it almost made her sick
Atmosphere: 1
Food: 1
Service: 1
The young woman taking phone orders was ABSOLUTELY rude. I will never order from any establishment that allows such treatment towards their customers. (That was on 4th July.)
However, I spoke with Greg on 8th July and he provided exceptional customer service and sympathized with my experience and made things right. He truly restored our faith in a neighborhood store being neighborly.
Service: 5
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