Zaxbys Chicken Fingers & Buffalo Wings

Food was amazing as always

My grandson and myself stopped here to eat after leaving Merlefest.The restaurant is easily accessible from both North and Southbound US 421 with a stoplight at the entrance to the shopping center it is located in. We both ordered the Big Zax Snak Meal and it was ready for us before we filled our drink cups and got a table. The food was fresh and hot when we sat down to eat. Employees were all cheerful, courteous, and friendly. Only problem was the drink dispenser was out of Dr Pepper.

Rude employees, but the food is good Jaylin if you’re saying this, you know

Stopped on the way to Boone for late lunch. Asked for the surf and turf. Let’s say the it was mostly eaten due to hunger but the only hot item in the box was the fries. Fingerz and shrimp were cold. Very disappointed as I like Zaxbys a lot. Hopefully next experience will be better.

Waited 25 min for two traditional wings and things, sweet tea and a peach Sprite got home. Both orders was wrong. Both drinks were wrong and couldn’t get Zaxby’s on the phone. I just think it’s ridiculous that you pay $30 for food have to wait 30 minutes for everything to be wrong and then still can’t get somebody on the phone

Completely unacceptable. Nothing was right. Everything we did get was cold and clearly old.

Why one star? My family stopped on the way home from vacation to eat dinner at this location. I had to change my baby’s diaper and when I went into the restroom there wasn’t a changing table which is really inconvenient when needing to change a poopy diaper. My older daughter came in while I was looking for a place to change the diaper so I helped her. As I was holding the door after she washed her hands an employee came out of the restroom stall and walked straight out without washing her hands. I made a comment about not washing her hands and how that was gross but she didn’t even stop. I then had to change the diaper on the bench at the table and as we were leaving I went to the register to let them know about the employee that didn’t wash her hands. The young man at the register didn’t seem to care and barely looked at me while I made my complaint and said he would tell his manager. As we walked out I could her him yell “Make sure you wash your hands when going to the bathroom” in a tone of voice that seemed like he didn’t care. We were there on 3/21/25 around 7pm. Not washing hands after going to the restroom is very unsanitary and just plain gross.

We used the mobile app to order food. PAID for extra sauce and did not get a single one. Food wasn't that great either. Seems like this happens alot.

Driving from Yakinville NC to Boone, NC tonight and Zaxby drive thru and inside were closed at 9:30 pm. 😤 This particular Zaxby has went down! False advertisement online about store hrs.

Good food!

Last 2 times I ordered from here. Order extra fries and extra seasonings. They mistaken it for extra toast and no fries.

Service: 1

Ordered online as we were traveling. Arrived to a closed store. Waited with other customers to see if anyone would show up. Nope. Then hours later we got a notice our order was ready and we were charged over $40 for food we never got. They won’t answer the phone so I can get a refund.

Service: 1

Always out of products. No refund on items they are out of.

Atmosphere: 1

Food: 1

Service: 1

Friendly staff, clean dining room, and yummy food. The chicken tacos were amazing!

Atmosphere: 5

Food: 5

Service: 5

visited on 8/11. their chicken is beyond scrumptious.