Soooo, I did an online order for curbside pickup at this bojangles location. I placed my order at 3:15pm. My order was suppose to be ready for pickup at 3:52pm at this location 4505 Market Street. I pull up, park in the curbside pickup space at 3:45 pm. and of course waited patiently until..watch this(here's the benefit of the doubt)4:04pm EXACTLY to call and let them know that I was there and waiting on an employee to bring my order to me....I call like im supposed to and (NOTE THIS IS THE 1ST CALL)a female answers the phone, gets my info and says, we'll have your order our shortly, i say okay thank you and hangup phone. 2nd call to store @4:20pm, MALE EMPLOYEE answers phone and plays the role of, WELL I DONT SEE A CURBSIDE ORDER, he asks for name on order i give it to him and he say oh we will fix it ummmm, we're taking up some chicken now......3rd time.........4:45pm i walk into the store, ask about my order and the lady working front counter greets me with....I'M TIRED.....I ASKED HER ABOUT MY ORDER....(NOTE I KNOW THE IN'S AND OUT'S OF THE COMPANY AND HOW THINGS ARE SUPPOSE TO BE DONE) SHE WALKS OVER TO THE PRINTER AND TEARS THE RECIEPT OFF that has my order on it that was supposed to be READY AT 3:52PM FOR PICKUP.......so in other words no one has even cared enough or is too lazy to do their job when it comes to completing order pickups.....i stood there for an additional 15 minutes waiting on my order to be prepared......MANAGER ON DUTY NEEDS TO BE DISMISSED ALONG WITH THE YOUNG LADY STANDING BECAUSE SHE WASN'T DOING ANYTHING AT ALL, LET HER GO HOME PERMANENTLY AND GET SOME REST SEEING AS HOW SHE'S SO TIRED OF DOING ABSOULUTELY NOTHING!!!!!! THIS IS THE WORST BOJANGLE'S STORE I HAVE EVER BEEN TO AND THE DISTRICT MANAGER NEEDS TO MAKE SOME CHANGES TO MANAGEMENT AND SOME STAFF......P.S. THE GUYS IN THE BACK WERE WORKING BUT LADY'S AND MA'AMS YALL NEED TO GO HOME OR FIND ANOTHER OCCUPATION AND STOP LYING TO PEOPLE BECAUSE YOU DON'T WANT TO DO YOUR JOB!!!! 4505 MARKET STREET BOJANGLES STAR RATING 1 AND THAT'S BEING NICE...PLEASE NOTE I WILL BE REACHING OUT TO CORPORATE OFFICE ALONG WITH YOUR DM IMMEDIATELY!!!!!
Ben
Workers move at a snails pace, and that’s generous
Food: 3
Service: 1
Paulina Gatica
If you are doordashing don’t take orders from here, it’s not worth it, itll be at least 20 minutes waiting for an order even if the place has no customers.
Atmosphere: 1
Service: 1
William Martin
The food was good. The customer service needs some more training. The kitchen doesn't look to clean through the drive thru window. Returned to Bojangles 03/07/25. The food was good. The manager was very friendly. The guy at the window was obviously new but he was rude and definitely not being trained correctly. They were also out of large cups and regular chicken sandwiches. The kitchen still didn't look very clean.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Seasoned Fries
PJ J
This is my very last time going yo that Bojangles, my orders are correct, I tried to give them a little grace, but I am done with that place. The manager is the only one worthy of a job there, everyone else especially that old lady never get order right when she she change it, she acted as if she don't understand what you ordered. It is a good location but the manager need a staff that help her and make the service much better. Today is my last time wasting my money.
Atmosphere: 2
Food: 2
Service: 1
Elijah Jones
Nasty and lazy. No gloves didn’t want to do their job and instead of making biscuits were on the phone.
Atmosphere: 1
Food: 1
Service: 1
Laura Hodson
Paid inside and waited over 15 minutes before another patron also noticed how long we had been waiting. Never got our food. Left after 25 minutes, after watching several people go through the drive thru line. Still no food. Nobody bothered to check or update us. Ridiculous.
Service: 1
Neal Lockhart
Unacceptably slow.
Maxine Nayyar
Drive thru. The macaroni and cheese was so old that the top literally shattered when we tried to take it off we ended up throwing it away because it was full of plastic, the only decent thing was the Bo Bites things that we got ..everything else was disgusting. I will never go back to that place again!!!
Food: 2
Service: 4
greg
Can't call this place fast food they are slower than grandma on the interstate
Ive been in this drive thru line for 15 minutes. And there isn’t anyone when I got here. Now it’s around the building. I’m going to drive off and leave your food. This is ridiculous
Atmosphere: 1
Food: 1
Service: 1
Heather Brosnan
I spent $56 on a 20 piece family pack. Missing biscuits & extra side is green beans. When I try to call store no one answers & it asks for a validation code. Bojangles has really give down hill in the last ten years. Chicken is dry every location sucks. Popeyes is so much better. Chicken is Texas is so much better. You need to do better.
Williane Carr
When I was at Bojangles today at 4505 Market St. I was told by the cashier upfront that if I couldn’t wait, I could always leave. I just asked a question if somebody was working upfront after waiting for 20 minutes. Then the two customers behind me left. That is absolutely positively horrible horrible customer service!
Soooo, I did an online order for curbside pickup at this bojangles location. I placed my order at 3:15pm. My order was suppose to be ready for pickup at 3:52pm at this location 4505 Market Street. I pull up, park in the curbside pickup space at 3:45 pm. and of course waited patiently until..watch this(here's the benefit of the doubt)4:04pm EXACTLY to call and let them know that I was there and waiting on an employee to bring my order to me....I call like im supposed to and (NOTE THIS IS THE 1ST CALL)a female answers the phone, gets my info and says, we'll have your order our shortly, i say okay thank you and hangup phone. 2nd call to store @4:20pm, MALE EMPLOYEE answers phone and plays the role of, WELL I DONT SEE A CURBSIDE ORDER, he asks for name on order i give it to him and he say oh we will fix it ummmm, we're taking up some chicken now......3rd time.........4:45pm i walk into the store, ask about my order and the lady working front counter greets me with....I'M TIRED.....I ASKED HER ABOUT MY ORDER....(NOTE I KNOW THE IN'S AND OUT'S OF THE COMPANY AND HOW THINGS ARE SUPPOSE TO BE DONE) SHE WALKS OVER TO THE PRINTER AND TEARS THE RECIEPT OFF that has my order on it that was supposed to be READY AT 3:52PM FOR PICKUP.......so in other words no one has even cared enough or is too lazy to do their job when it comes to completing order pickups.....i stood there for an additional 15 minutes waiting on my order to be prepared......MANAGER ON DUTY NEEDS TO BE DISMISSED ALONG WITH THE YOUNG LADY STANDING BECAUSE SHE WASN'T DOING ANYTHING AT ALL, LET HER GO HOME PERMANENTLY AND GET SOME REST SEEING AS HOW SHE'S SO TIRED OF DOING ABSOULUTELY NOTHING!!!!!! THIS IS THE WORST BOJANGLE'S STORE I HAVE EVER BEEN TO AND THE DISTRICT MANAGER NEEDS TO MAKE SOME CHANGES TO MANAGEMENT AND SOME STAFF......P.S. THE GUYS IN THE BACK WERE WORKING BUT LADY'S AND MA'AMS YALL NEED TO GO HOME OR FIND ANOTHER OCCUPATION AND STOP LYING TO PEOPLE BECAUSE YOU DON'T WANT TO DO YOUR JOB!!!! 4505 MARKET STREET BOJANGLES STAR RATING 1 AND THAT'S BEING NICE...PLEASE NOTE I WILL BE REACHING OUT TO CORPORATE OFFICE ALONG WITH YOUR DM IMMEDIATELY!!!!!
Workers move at a snails pace, and that’s generous
Food: 3
Service: 1
If you are doordashing don’t take orders from here, it’s not worth it, itll be at least 20 minutes waiting for an order even if the place has no customers.
Atmosphere: 1
Service: 1
The food was good. The customer service needs some more training. The kitchen doesn't look to clean through the drive thru window. Returned to Bojangles 03/07/25. The food was good. The manager was very friendly. The guy at the window was obviously new but he was rude and definitely not being trained correctly. They were also out of large cups and regular chicken sandwiches. The kitchen still didn't look very clean.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Seasoned Fries
This is my very last time going yo that Bojangles, my orders are correct, I tried to give them a little grace, but I am done with that place. The manager is the only one worthy of a job there, everyone else especially that old lady never get order right when she she change it, she acted as if she don't understand what you ordered. It is a good location but the manager need a staff that help her and make the service much better. Today is my last time wasting my money.
Atmosphere: 2
Food: 2
Service: 1
Nasty and lazy. No gloves didn’t want to do their job and instead of making biscuits were on the phone.
Atmosphere: 1
Food: 1
Service: 1
Paid inside and waited over 15 minutes before another patron also noticed how long we had been waiting. Never got our food. Left after 25 minutes, after watching several people go through the drive thru line. Still no food. Nobody bothered to check or update us. Ridiculous.
Service: 1
Unacceptably slow.
Drive thru. The macaroni and cheese was so old that the top literally shattered when we tried to take it off we ended up throwing it away because it was full of plastic, the only decent thing was the Bo Bites things that we got ..everything else was disgusting. I will never go back to that place again!!!
Food: 2
Service: 4
Can't call this place fast food they are slower than grandma on the interstate
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ive been in this drive thru line for 15 minutes. And there isn’t anyone when I got here. Now it’s around the building. I’m going to drive off and leave your food. This is ridiculous
Atmosphere: 1
Food: 1
Service: 1
I spent $56 on a 20 piece family pack. Missing biscuits & extra side is green beans. When I try to call store no one answers & it asks for a validation code. Bojangles has really give down hill in the last ten years. Chicken is dry every location sucks. Popeyes is so much better. Chicken is Texas is so much better. You need to do better.
When I was at Bojangles today at 4505 Market St. I was told by the cashier upfront that if I couldn’t wait, I could always leave. I just asked a question if somebody was working upfront after waiting for 20 minutes. Then the two customers behind me left. That is absolutely positively horrible horrible customer service!
Atmosphere: 5
Food: 5
Service: 1
Cajun chicken sandwich tasted processed
I love Bojangles but not this one.
Atmosphere: 1
Food: 1
Service: 1
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