I dont appreciate the guy putz who answered the phone after the snow storm saying "yes we are open all day" only to drive there on snowy roads to find out you were closed. Not Funny!
Ethan Waller
I really can’t fully recommend this place for chicken anymore. Staff is good and service is good but the chicken has been excessively rubbery lately and really just doesn’t taste good anymore. Burgers are still good.
Atmosphere: 5
Food: 3
Service: 5
Brian Murray
We had to wait an hour and a half for our food. I let the manager know about our long wait and all she did was make excuses and try to take what was a horrible situation and shrug it off. She offered no solution or no remorse. She didn't even come back to check on us later on. She claimed the entire kitchen staff was new and in training and that they were also short staffed, as if this was something I cared about. All I know is that we came here to enjoy ourselves and we have a pregnant woman, an elderly woman and a child that are not getting food in an even close to reasonable amount of time. Entrees should be out in 15 minutes not 90. Thanks for nothing, this place sucks.
Ray Philbrick
got wings
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Street Tacos, Hot, Sauce, Wings and Fries
William Mcmillan
Hostess was a little rude, too pre occupied with the day time manager , the wings were dry and tough...but on the nicer side the two young ladies serving our table where the true professionals...Sorry to you ladies..
Atmosphere: 2
Food: 2
Service: 2
Ashley Carroll
My husband, 2year old nephew and I came into bww porters neck for lunch today. At first we were treated very respectfully. The hostess was very polite and even cleaned a booth for us bc we needed a high chair. Our waitress makes her way to our table. Asks what we want for drinks. Hubs gets a beer, water with lemon for me and half water half lemonade for the baby. We get the beer within a minute. After about 10mins minutes the waitress comes to table with a cocktail from the bar. (Lemonade something) I looked at her with confusion and said "honey that was supposed to be for the baby." She instantly catches an attitude with me and says "I thought it was for you." I honestly don't know how you get cocktail out of half water half lemonade but whatever honest mistake I guess. However she was very rude about it, like it was my fault she got it wrong. She comes back with his drink and goes to walk away. I tell her we are ready to order. Very simple order... 2 orders of boneless wings and a kids chicken tender with fries. When food is ready they bring out the wings but no kids meal. I think okay maybe she just couldn't carry it all? Our waitress goes to the kitchen. After about 8/10 mins goes by she comes back says " they messed it up, we put a rush on it" and goes to walk away again. Never apologized, never offered to bring the baby some fries or something to munch on while he waits. Of course I get frustrated and a little pissed off with the situation. And I may have gotten a little rude ( I didn't mean to, but I did) so as she walks by our table, I ask for some oranges so he has something. She completely ignored me, rolled her eyes and helped 2 other tables. She did bring them out eventually but that's beside the point. Another 15/20 mins, babys food finally comes out. From that point forward she never came back to our table to ask us for refills or to see if we needed anything. I looked at her a few times trying to get her attention and all I got was more dirty looks and eye rolling. She finally comes over to table lays check down, doesn't say a word and WALKS AWAY AGAIN! I'm sorry but that was absolutely ridiculous. What if we wanted something else? I don't normally leave bad reviews however that was the worst experience I have ever had at a bww. That young lady was very unpleasant and she should not be a waitress. I was a waitress for a long time. You really need to have great customer service if you're going to do that kind of work. Js.
Atmosphere: 3
Food: 4
Service: 1
ibrahim sabbah9
I ordered 15 traditional wings online through Uber eats and when I received the order there was only 10 in the box and when i called the restaurant the guy who answered the phone his answer was would u like to come get the rest
Atmosphere: 1
Food: 1
Service: 1
Daphne Sheppard-Roberts
The service was terrible. It's crazy how 2 people picked up to go orders before me and they didn't have to verify their order. When the guy brought out my order I was ask the pull my order information up on my phone to prove the order. So BWW get your business together either you verify everyone order or not!!!
Atmosphere: 1
Food: 1
Service: 1
Mike Korn
Their prices are getting crazy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Wings and Fries
Danielle Bing
The food was cold when it arrived to our table. The same thing happened a few weeks ago and manger blamed the issue on staffing shortages. Promised issues would be resolved but the food was still cold on our next visit
Great staff, but really crappy specials. Why is it always the cheap beer like bud light or coors on special ? seriously?
Atmosphere: 4
Food: 3
Service: 4
Ben R.
Amazing wings and served with a smile. Staff is very friendly and very professional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium Traditional Wings with Spicy Garlic Sauce, Ultimate Nachos with Chicken and Chili
Josiah Murray
It’s a the go to spot for me the staff is great here have never had an issue food is always on point and quick to arrive to the table
Atmosphere: 5
Food: 5
Service: 5
nancy calderon
A birthday celebration and our waiter was fabulous!!!
Atmosphere: 4
Food: 5
Service: 5
Sherry Stroud
We really enjoyed our food. Alyssa took her time with us. She was very informative, and helped us make decisions on what we wanted on our wings. She was very attentive to us. She had a beverage waiting.
I dont appreciate the guy putz who answered the phone after the snow storm saying "yes we are open all day" only to drive there on snowy roads to find out you were closed. Not Funny!
I really can’t fully recommend this place for chicken anymore. Staff is good and service is good but the chicken has been excessively rubbery lately and really just doesn’t taste good anymore. Burgers are still good.
Atmosphere: 5
Food: 3
Service: 5
We had to wait an hour and a half for our food. I let the manager know about our long wait and all she did was make excuses and try to take what was a horrible situation and shrug it off. She offered no solution or no remorse. She didn't even come back to check on us later on. She claimed the entire kitchen staff was new and in training and that they were also short staffed, as if this was something I cared about. All I know is that we came here to enjoy ourselves and we have a pregnant woman, an elderly woman and a child that are not getting food in an even close to reasonable amount of time. Entrees should be out in 15 minutes not 90. Thanks for nothing, this place sucks.
got wings
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Street Tacos, Hot, Sauce, Wings and Fries
Hostess was a little rude, too pre occupied with the day time manager , the wings were dry and tough...but on the nicer side the two young ladies serving our table where the true professionals...Sorry to you ladies..
Atmosphere: 2
Food: 2
Service: 2
My husband, 2year old nephew and I came into bww porters neck for lunch today. At first we were treated very respectfully. The hostess was very polite and even cleaned a booth for us bc we needed a high chair. Our waitress makes her way to our table. Asks what we want for drinks. Hubs gets a beer, water with lemon for me and half water half lemonade for the baby. We get the beer within a minute. After about 10mins minutes the waitress comes to table with a cocktail from the bar. (Lemonade something)
I looked at her with confusion and said "honey that was supposed to be for the baby." She instantly catches an attitude with me and says "I thought it was for you." I honestly don't know how you get cocktail out of half water half lemonade but whatever honest mistake I guess. However she was very rude about it, like it was my fault she got it wrong. She comes back with his drink and goes to walk away. I tell her we are ready to order. Very simple order... 2 orders of boneless wings and a kids chicken tender with fries. When food is ready they bring out the wings but no kids meal. I think okay maybe she just couldn't carry it all? Our waitress goes to the kitchen. After about 8/10 mins goes by she comes back says " they messed it up, we put a rush on it" and goes to walk away again. Never apologized, never offered to bring the baby some fries or something to munch on while he waits. Of course I get frustrated and a little pissed off with the situation. And I may have gotten a little rude ( I didn't mean to, but I did) so as she walks by our table, I ask for some oranges so he has something. She completely ignored me, rolled her eyes and helped 2 other tables. She did bring them out eventually but that's beside the point. Another 15/20 mins, babys food finally comes out. From that point forward she never came back to our table to ask us for refills or to see if we needed anything. I looked at her a few times trying to get her attention and all I got was more dirty looks and eye rolling. She finally comes over to table lays check down, doesn't say a word and WALKS AWAY AGAIN! I'm sorry but that was absolutely ridiculous. What if we wanted something else?
I don't normally leave bad reviews however that was the worst experience I have ever had at a bww. That young lady was very unpleasant and she should not be a waitress. I was a waitress for a long time. You really need to have great customer service if you're going to do that kind of work. Js.
Atmosphere: 3
Food: 4
Service: 1
I ordered 15 traditional wings online through Uber eats and when I received the order there was only 10 in the box and when i called the restaurant the guy who answered the phone his answer was would u like to come get the rest
Atmosphere: 1
Food: 1
Service: 1
The service was terrible. It's crazy how 2 people picked up to go orders before me and they didn't have to verify their order. When the guy brought out my order I was ask the pull my order information up on my phone to prove the order. So BWW get your business together either you verify everyone order or not!!!
Atmosphere: 1
Food: 1
Service: 1
Their prices are getting crazy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Wings and Fries
The food was cold when it arrived to our table. The same thing happened a few weeks ago and manger blamed the issue on staffing shortages. Promised issues would be resolved but the food was still cold on our next visit
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
Great staff, but really crappy specials. Why is it always the cheap beer like bud light or coors on special ? seriously?
Atmosphere: 4
Food: 3
Service: 4
Amazing wings and served with a smile. Staff is very friendly and very professional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium Traditional Wings with Spicy Garlic Sauce, Ultimate Nachos with Chicken and Chili
It’s a the go to spot for me the staff is great here have never had an issue food is always on point and quick to arrive to the table
Atmosphere: 5
Food: 5
Service: 5
A birthday celebration and our waiter was fabulous!!!
Atmosphere: 4
Food: 5
Service: 5
We really enjoyed our food. Alyssa took her time with us. She was very informative, and helped us make decisions on what we wanted on our wings. She was very attentive to us. She had a beverage waiting.
Atmosphere: 4
Food: 5
Service: 5
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