Just went to this location on 12/8/2025. Normally it’s quality service. But you know what they say, it only takes one time to leave a sour taste to ruin the experience! They had one person running the register when the line was halfway out the door. Asked me was it for here to go I said for here and I still put my meal on a bag after waiting for 10 minutes. To top it off people behind us that came in getting their food to go. We’re getting their food like no problem. And a refill? I forget about it. They can’t even look at you. I want you to do jumping jacks. Normally, this restaurant is a hit, but tonight was terrible. God awful service!
Atmosphere: 5
Food: 5
Service: 1
Alex Blythe
Understand a “fry machine” being down but do not understand being told I have to pay extra for a premium side because the fry machine is down. You should at least offer the fruit cup or something at the same price…..
Atmosphere: 5
Food: 5
Service: 5
Anthony Gaillard
One bad time at a restaurant I don’t think warrants a bad review, but after four times? I’m seeing a pattern. This is the worst chick fil a I have ever been to. Slowest by far, and every time the fries have only been half full. I love chick fil a but this one is not it.
Frank Luther
Go out of your way, somewhere else.. I love CFA, this one is a dud. Gave it 2 tries both bad. First way way to cramped lot. Faster service is inside maybe but your car likely getting hit is high. Narrow! Sit in drive through, 20 minutes each time. Staff not the sunny CFA ones your use to. Name? Here you go! That is all.. missing items from purchase, to get refund need Mgr, means parking going in. I am not risky getting side swiped to park and go in. I'll absorb the $8. Time for a bulldozer and retraining.
Atmosphere: 1
Food: 3
Service: 1
Nicholas Brasfield
This Chick-fil-A has been going downhill lately and it's been very noticable for the past month. Wait times in the drive through are ridiculous even when placing orders through their app before arrival.
They did not have the Mac and cheese I wanted. Was initially told it would be a 3 min wait then when I got around to get the food, was told it would be 20 mins.
I asked for bbq sauce, I did not get it. I got a milk shake with no straw. The employee forgot to give me my milkshake and almost had me drive off if I didn't say something.
The resteraunt was a mess, rather disgusting actually. Their was trash all over the floor. Table full of old drinks.
It is obvious that they are under staffed And/or being mismanaged. This place used to be great for years but now, I am uncertain if I want to continue going to this establishment and may begin to encourage others not to as well.
Atmosphere: 1
Food: 2
Service: 2
Orion Pax
Place is open til 10pm but NOWHERE does it say the lobby is closes at 8pm. The employee outside causally says you use the drive thru. Mind you its wrapped around the building like is super quick. You could have people in and out really quick but want them to wait 20mins plus in the drive thru, yeah right. Freaking ridiculous.
Service: 1
Wise Guy
This place needs to get their act together. Waiting 10 minutes for a to go order is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Brian White
Always good
Atmosphere: 5
Food: 5
Service: 5
Glen Usry
The best chicken in town 😋
Atmosphere: 5
Food: 5
Service: 5
William Smith
Good food and good service and that man that was helping at the table seats on a fantastic job
The drive thru set up needs changed or they need someone controlling traffic.
Atmosphere: 2
Food: 5
Service: 5
Thurman Roderick
I think personally there chicken has gotten smaller ,prices have increased,but still good
Atmosphere: 5
Food: 3
Service: 5
VENTWAIN EASON, SR.
Chick-fil-A quality of service is always great & pleasant customer service 👌🏾👍🏾
Atmosphere: 5
Food: 5
Service: 5
Gene Parris
Kristan at this Chick-fil-A helped me this morning, and while I have met a lot of friendly employees all over, she stood out above all the others in her friendly vibes and customer service. Kudos to her!
Atmosphere: 5
Food: 5
Service: 5
Jay's Health Hub
What a nightmare. Closed lobby at 8, drive thru took 30 minutes. Had DoorDash drivers standing outside by the drive thru window in the rain.
Just went to this location on 12/8/2025. Normally it’s quality service. But you know what they say, it only takes one time to leave a sour taste to ruin the experience! They had one person running the register when the line was halfway out the door. Asked me was it for here to go I said for here and I still put my meal on a bag after waiting for 10 minutes. To top it off people behind us that came in getting their food to go. We’re getting their food like no problem. And a refill? I forget about it. They can’t even look at you. I want you to do jumping jacks. Normally, this restaurant is a hit, but tonight was terrible. God awful service!
Atmosphere: 5
Food: 5
Service: 1
Understand a “fry machine” being down but do not understand being told I have to pay extra for a premium side because the fry machine is down. You should at least offer the fruit cup or something at the same price…..
Atmosphere: 5
Food: 5
Service: 5
One bad time at a restaurant I don’t think warrants a bad review, but after four times? I’m seeing a pattern. This is the worst chick fil a I have ever been to. Slowest by far, and every time the fries have only been half full. I love chick fil a but this one is not it.
Go out of your way, somewhere else.. I love CFA, this one is a dud. Gave it 2 tries both bad. First way way to cramped lot. Faster service is inside maybe but your car likely getting hit is high. Narrow! Sit in drive through, 20 minutes each time. Staff not the sunny CFA ones your use to. Name? Here you go! That is all.. missing items from purchase, to get refund need Mgr, means parking going in. I am not risky getting side swiped to park and go in. I'll absorb the $8. Time for a bulldozer and retraining.
Atmosphere: 1
Food: 3
Service: 1
This Chick-fil-A has been going downhill lately and it's been very noticable for the past month. Wait times in the drive through are ridiculous even when placing orders through their app before arrival.
They did not have the Mac and cheese I wanted. Was initially told it would be a 3 min wait then when I got around to get the food, was told it would be 20 mins.
I asked for bbq sauce, I did not get it. I got a milk shake with no straw. The employee forgot to give me my milkshake and almost had me drive off if I didn't say something.
The resteraunt was a mess, rather disgusting actually. Their was trash all over the floor. Table full of old drinks.
It is obvious that they are under staffed And/or being mismanaged. This place used to be great for years but now, I am uncertain if I want to continue going to this establishment and may begin to encourage others not to as well.
Atmosphere: 1
Food: 2
Service: 2
Place is open til 10pm but NOWHERE does it say the lobby is closes at 8pm. The employee outside causally says you use the drive thru. Mind you its wrapped around the building like is super quick. You could have people in and out really quick but want them to wait 20mins plus in the drive thru, yeah right. Freaking ridiculous.
Service: 1
This place needs to get their act together. Waiting 10 minutes for a to go order is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Always good
Atmosphere: 5
Food: 5
Service: 5
The best chicken in town 😋
Atmosphere: 5
Food: 5
Service: 5
Good food and good service and that man that was helping at the table seats on a fantastic job
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The drive thru set up needs changed or they need someone controlling traffic.
Atmosphere: 2
Food: 5
Service: 5
I think personally there chicken has gotten smaller ,prices have increased,but still good
Atmosphere: 5
Food: 3
Service: 5
Chick-fil-A quality of service is always great & pleasant customer service 👌🏾👍🏾
Atmosphere: 5
Food: 5
Service: 5
Kristan at this Chick-fil-A helped me this morning, and while I have met a lot of friendly employees all over, she stood out above all the others in her friendly vibes and customer service. Kudos to her!
Atmosphere: 5
Food: 5
Service: 5
What a nightmare. Closed lobby at 8, drive thru took 30 minutes. Had DoorDash drivers standing outside by the drive thru window in the rain.
Loading...