Great American Cookies
$$$ • Bakery
Hours:
3500 Oleander Dr D022, Wilmington
(910) 392-0507
About Great American Cookies
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Great American Cookies Reviews
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Sent my son to pick up my $60 cookie cake. He told them he’s picking up a cake for his mother and gave them my name. They gave him the wrong cake! I live an hour away. They said I can bring it back to trade. 2 hours of driving! I can’t do that so I’m stuck with a cake that says way to go dynamite on it. Instead of my children’s name. No apology or anything! And so I guess someone will get to take my cake home, they’ll make a new cake for other people and I’m out the...read full review
Team lead is rude to doordashers then when called out by the customer, ends up telling the same poor doordasher the order was canceled when it wasn't. You losing so many customers due to horrid customer service. Might want to fix your "team lead".
Menu
Hours
| Monday | 10AM - 7PM |
| Tuesday | 10AM - 7PM |
| Wednesday | 10AM - 7PM |
| Thursday | 10AM - 7PM |
| Friday | 10AM - 8PM |
| Saturday | 10AM - 8PM |
| Sunday | 12 - 6PM |
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Great American Cookies is a popular stop for sweet treats, with consistently delicious cookies and a welcoming atmosphere. The staff, including Austin and Jerry, are known for their friendly and helpful service. They go above and beyond to ensure customer satisfaction, even with custom orders and last-minute requests. Online orders are also efficiently handled, with options for in-store pickup and delivery. The cookie cakes, decorated to perfection, are a highlight of the menu, making Great American Cookies a trusted choice for special occasions.