There was a young black girl at the register, that was very RUDE AND HATEFUL! I can't believe the service there, she watched me walk to the counter and walked away before I could pay for my order. She took 10 minutes walking back, and she knew I was waiting. I was appalled. The service there and the employees are just very hateful and the environment there is disgusting!!!
Atmosphere: 1
Food: 1
Service: 1
Lewis Wood
I come to this specific location quite often on my morning commute to work at 5 am and they take only 1 order at a time until that customer is completed and out of drive thru...6 cars in line at 5 today just sitting at the speaker....yall do this every morning....I've never seen a McDonald's treat customer so slowly and carelessly...and I've worked at McDonald's before...this place is sad
Atmosphere: 1
Food: 3
Service: 1
Juan Duarte
Bad bad services
Taylor Newport
Has the worst customer service ever. Miss a food item and took forever to get it.
Atmosphere: 2
Food: 2
Service: 1
Keri-Anne Simonelli
I usually don’t leave reviews but this was a notably bad experience. We swung by this McDonald’s to grab some happy meals for our kids as a treat. Went inside to order and were ignored after placing the order in the kiosk. There were about 5 employees “working” who were all on their phones. We were the only customers and it took them 30 minutes to get us 2 happy meals and a large fry. At one point one employee looked up from her phone and said to us “what, you don’t like Chick-fil-A?” If we hadn’t already ordered and paid at the kiosk we would have just left.
Atmosphere: 1
Food: 2
Service: 1
Sahligurl71
Try not to stop here much it's either an attitude or something or food wrong frappes suck they don't want to give you what u pay for
Atmosphere: 1
Food: 1
Service: 1
Cole Cheney
Around 5am the guy working the window is very kind. Biscuits were fantastic.
Food: 5
Service: 5
Joshua Robinson
Hands down the worst McDonald's in Wilmington. Avoid this place at all cost. The service is very slow, place is dirty and food is trash
Atmosphere: 1
Food: 1
Service: 1
PaRaTrooper
The food was good, they got the order right. But went through the drive-thru and literally sat there for 15 minutes before someone said anything at the intercom, the only reason I stayed was because I had ordered ahead through the app, so unprofessional, like is only 1 person working there running the whole place?
Atmosphere: 1
Food: 4
Service: 1
Canty Marshall
this location would be better run by three raccoons in a trenchcoat.
I'm here eating RIGHT NOW and my food is awesome! I ordered 2 double cheeseburgers (without pickles) and a 10 piece chicken nugget (the 10 piece nugget is 50% off today when you use the coupon in the app) . Either way, whoever made the nuggets cooked them absolutely PERFECT 💯! My cheeseburgers are quite tasty too and were made exactly how I ordered them. I'm very satisfied and I really appreciate the overall experience. Thank you crew for everything!
Atmosphere: 5
Food: 5
Service: 5
Jeff Bailey
Checking back in to add that the supposed 24 hours they are supposed to be open they sime how close but will still honor Door Dash orders. Tell me how your closed but still serving pick up for door dash but cant take an order from thr drive thru??? I stand by the original review worst McDonald's I've ever attempted to order from. This McDonald's is an absolute joke unless certain people are working in the morning. Good luck finding the dining room open in the evening. The posted hours on the door must only be up there because they have to be I refuse to use the drive thru here because the food is always garbage if I don't order inside. But they lock the doors as early as 8:00pm Or whenever they feel like it causung The drive thru to wrap around the building and almost every employee has an attitude and the food ends up being old and cold from sitting all day and they serve it just so they can get it out the window. Thankfully Chick-fil-A opened across the street and actually cares about the food they put out and their service!
Atmosphere: 1
Food: 1
Service: 1
Carolann Bullard
Mcdz foods have changed soo much 🗝️👀💡 good tea that's really sweet whoa 😳 mocha frappe is my fav 🍀🎁 I loved the golden arches when I was a child long ago ‼️ no queso is a big issue for me 😞 that's no cheese
Atmosphere: 4
Food: 3
Service: 3
Zae Marcus
Came around 6:15pm an this nasty energy came from the speaker!! ,an aggravating tone an the way she spoke to my gf was very nasty .
Atmosphere: 1
Service: 1
Dustin Matthews
Took a long time to get my order. I ordered a big breakfast with hotcakes but it took 15min to get. It was hot though so thats a plus I guess
There was a young black girl at the register, that was very RUDE AND HATEFUL! I can't believe the service there, she watched me walk to the counter and walked away before I could pay for my order. She took 10 minutes walking back, and she knew I was waiting. I was appalled. The service there and the employees are just very hateful and the environment there is disgusting!!!
Atmosphere: 1
Food: 1
Service: 1
I come to this specific location quite often on my morning commute to work at 5 am and they take only 1 order at a time until that customer is completed and out of drive thru...6 cars in line at 5 today just sitting at the speaker....yall do this every morning....I've never seen a McDonald's treat customer so slowly and carelessly...and I've worked at McDonald's before...this place is sad
Atmosphere: 1
Food: 3
Service: 1
Bad bad services
Has the worst customer service ever. Miss a food item and took forever to get it.
Atmosphere: 2
Food: 2
Service: 1
I usually don’t leave reviews but this was a notably bad experience. We swung by this McDonald’s to grab some happy meals for our kids as a treat. Went inside to order and were ignored after placing the order in the kiosk. There were about 5 employees “working” who were all on their phones. We were the only customers and it took them 30 minutes to get us 2 happy meals and a large fry. At one point one employee looked up from her phone and said to us “what, you don’t like Chick-fil-A?”
If we hadn’t already ordered and paid at the kiosk we would have just left.
Atmosphere: 1
Food: 2
Service: 1
Try not to stop here much it's either an attitude or something or food wrong frappes suck they don't want to give you what u pay for
Atmosphere: 1
Food: 1
Service: 1
Around 5am the guy working the window is very kind. Biscuits were fantastic.
Food: 5
Service: 5
Hands down the worst McDonald's in Wilmington. Avoid this place at all cost. The service is very slow, place is dirty and food is trash
Atmosphere: 1
Food: 1
Service: 1
The food was good, they got the order right. But went through the drive-thru and literally sat there for 15 minutes before someone said anything at the intercom, the only reason I stayed was because I had ordered ahead through the app, so unprofessional, like is only 1 person working there running the whole place?
Atmosphere: 1
Food: 4
Service: 1
this location would be better run by three raccoons in a trenchcoat.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I'm here eating RIGHT NOW and my food is awesome! I ordered 2 double cheeseburgers (without pickles) and a 10 piece chicken nugget (the 10 piece nugget is 50% off today when you use the coupon in the app) . Either way, whoever made the nuggets cooked them absolutely PERFECT 💯! My cheeseburgers are quite tasty too and were made exactly how I ordered them. I'm very satisfied and I really appreciate the overall experience. Thank you crew for everything!
Atmosphere: 5
Food: 5
Service: 5
Checking back in to add that the supposed 24 hours they are supposed to be open they sime how close but will still honor Door Dash orders. Tell me how your closed but still serving pick up for door dash but cant take an order from thr drive thru??? I stand by the original review worst McDonald's I've ever attempted to order from. This McDonald's is an absolute joke unless certain people are working in the morning. Good luck finding the dining room open in the evening. The posted hours on the door must only be up there because they have to be I refuse to use the drive thru here because the food is always garbage if I don't order inside. But they lock the doors as early as 8:00pm Or whenever they feel like it causung The drive thru to wrap around the building and almost every employee has an attitude and the food ends up being old and cold from sitting all day and they serve it just so they can get it out the window. Thankfully Chick-fil-A opened across the street and actually cares about the food they put out and their service!
Atmosphere: 1
Food: 1
Service: 1
Mcdz foods have changed soo much 🗝️👀💡 good tea that's really sweet whoa 😳 mocha frappe is my fav 🍀🎁 I loved the golden arches when I was a child long ago ‼️ no queso is a big issue for me 😞 that's no cheese
Atmosphere: 4
Food: 3
Service: 3
Came around 6:15pm an this nasty energy came from the speaker!! ,an aggravating tone an the way she spoke to my gf was very nasty .
Atmosphere: 1
Service: 1
Took a long time to get my order. I ordered a big breakfast with hotcakes but it took 15min to get. It was hot though so thats a plus I guess
Food: 4
Service: 2
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