Nigori Gourmet & Sushi Bar

I've been going to this spot for the past 3 years since I moved here, and everything is good so far. My favorite is egg drop soup. The chill oil is good, too. Make sure to ask for it when you order to go.

Makimoto roll is bonkers. Sushi here is always excellent and fresh. Good beers. Great service. Highly recommend

Great food at a great price... and always consistent. 👌

It was the first time there. A colleague and I went there for lunch. The staff made us feel very comfortable right away. The food came out quickly and correct. I will be going back.

Nice local restaurant with a wide range of menu choices for everyone to enjoy. Friendly service and a pleasant atmosphere. Plenty of free parking outside.

The food was really good, the young lady who served us was awesome!!! I will definitely be back!

The food is amazing. The service is a little slow.

Just disgusting

This is the freshest sushi I’ve had in Wilmington it’s delicious! Amazing staff!

Quick light dinner was a ten out of ten chef knows what there doing

Got in quick, service was super fast, we ordered the avocado roll. The hot cool roll. The The super duper roll and the sunrise roll. All super tasty. Thank you for your great service!

To warm inside ..left before being served

Great Sushi. Tried tuna, salmon and crab on the rolls. Delicious and fresh

Very fresh,Great experience in everyway

We ordered some vegetarian sushi. It was good. We also ordered a VEGETABLE Lo Mein. When I got home, and when we opened up the vegetable Lo Mein, it had chicken in it. Me and my girlfriend are both vegetarian. Neither of us were upset about the mix up. The restaurant was going to close soon, so we decided to keep it in the fridge with the receipt, and take it in the next day for it to be replaced.

The following day, my girlfriend took the receipt, as well as the Lo Mein with chicken in it, which was meant to be vegetarian Lo Mein. She called the restaurant and asked if they could replace the chicken Lo Mein we were given with a vegetarian Lo Mein. She stated she had the receipt and the food as proof if necessary. She was rudely told by the front staff woman that “I remember that order I didn’t put chicken in it.”

My girlfriend told her that no one in the house eats meat, so the only way meat ended up in the Lo Mein, is due to a mix up. She also told her we just wanted it replaced, and that we weren’t upset about the mix up because it happens. We were told in a continued rude tone that she won’t make anything for us until we bring the food in, “then we’ll see”.

She brings the Lo Mein with chicken in it, the Lo Mein that was meant to be vegetarian, and says so on the receipt.

The front staff lady, same person we talked to on the phone, said “I never said I didn’t believe that there was chicken in the food and you have to bring it in anyways as proof” Even though she said “I remember that order I didn’t put chicken in it.” We also told her we have it as proof and can show her no issue.

We told her that due to our treatment as customers, being talked to in a very rude way, the unprofessionalisim, we would like a refund for the Lo Mein as well as a new, never received vegetarian Lo Mein. She said they don’t do both only one or the other, so we requested a manager.

Several minutes passed, no manager. We ask if someone was coming, and after being ignored, asked again. We were told they weren’t coming.

We were offered a 10% off a future order. We declined, and informed them we aren’t going back and they’ve lost our business. She remade (finally) the vegetable Lo Mein that we never received. She was slamming things around and talking angrily with her employees about us.

After a near 45-60 minute ordeal, we finally had the vegetable Lo Mein we ordered the day before.

When we discovered the chicken in the vegetable Lo Mein we ordered that night, neither of us were upset at them for the mistake. We put it in the fridge with the receipt to handle the next day. We never expected to be treated with such rudeness, unprofessionalisim, gaslighting, and disrespect. I never write food reviews. We are very kind and easygoing people. People make mistakes. We only got upset when we requested a replacement Lo Mein without chicken, we were met with the rudeness and everything else mentioned above.

We were initially excited to try a new restaurant. It’s sad that we aren’t able to support this restaurant after one single order.

We will not support a staff who treats their customers with anything but rudeness and disrespect, when we weren’t at all upset about the mix up in the first place, and if I were you reading this, I would take your money elsewhere. It’s obvious no one’s money is good here so long as the staff is as rude as they were, and with zero representation from the manager to hold the rude employees accountable.