Ordered pizza for the office and had leftovers the following day. Heated it up and started eating, second bite in and I’m biting a screw in the pizza. Director of operations (Anthony) was investigating the incident and said it’s definitely not a screw they use as of now but have in the past. I have posted this situation in multiple groups on Facebook to make people aware of the situation. I’ll be picking up a gift card refund today 😒. Will not be using it for this location! Put 2 stars so they can not remove this review
Mark Karels
Don't even bother with this place anymore. Every time I order from here there is some problem and it's never their fault. From orders being delivered over an hour and a half after the projected time to cold food being delivered to missing and incorrect items nothing is ever satisfactory with this place. The major problem with this place is theor reliance on a trash company like Door Dash to deliver their food because they can't properly staff their delivery drivers. The cherry on top of this all is whenever I call to speak to someone about an issue they honestly and truly do not care and their go to response, no joke, is to cancel the order if I'm not happy with it. No empathy, no apologies, just straight up don't care because I'm sure they don't get paid enough to give a crap and/or are not properly trained to handle these issues, let alone are they setup for success. The buck starts and stops with ownership and management and every experience I've had with this place as been straight up unacceptable. I will be taking my business elsewhere.
Lisa Coble
There was multiple long hairs cooked into my pizza. This was my last time ordering from them. 🤮 they did refund my order though.
Sadek Ali
It’s bad very bad service I ordered a garden pizza I received pepperoni
Bryan Abrams
There was a good with Door Dash grabbing the wrong order. The manager at this location was super cool and generous, I would have been good with him just being cool. Very above and beyond service regarding a matter that wasn't his store's fault. Super stand up location and crew.
Food: 5
Service: 5
Craig Stevens
Waiting for over an hour for pizza to show up is ridiculous. Tracking App says it's being prepared for the last 40 minutes. Must be sitting on the shelf getting cold. I can see why this place is 3 stars. There are much better choices in town, avoid this one!
Food: 1
Service: 1
BillB
Pick up a frozen pizza if you want a similar pie experience. First time we ordered from this location .... one time was too many.
My order was ready on time and correct. Staff was courteous and professional. In fact when I picked up my order and was on my way to the car, an employee that was outside taking a break, asked me if I needed any help getting my pizza in the car. I thanked him and said I could get it. I was impressed and will definitely return to this location for future orders.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
Preanna Hargrove
Believe all the bad reviews. The pizza here isn't the problem it's management and this current manager needs to be fired. I called cooperate and he told me it's no reason why they can't customize the pizza with no cheese ( I have a picky eater) also they screwed up our order and won't take ownership for it. The current manager don't care and it really shows. Definitely need to be fired ASAP.
Atmosphere: 1
Food: 3
Service: 1
Howard MacDonald Jr
The best pizza best service all around one of the best I ever had.
Step up your game MARCOS Is kicking all ass
Cheap price , great food !
Ordered pizza for the office and had leftovers the following day. Heated it up and started eating, second bite in and I’m biting a screw in the pizza. Director of operations (Anthony) was investigating the incident and said it’s definitely not a screw they use as of now but have in the past. I have posted this situation in multiple groups on Facebook to make people aware of the situation. I’ll be picking up a gift card refund today 😒. Will not be using it for this location! Put 2 stars so they can not remove this review
Don't even bother with this place anymore. Every time I order from here there is some problem and it's never their fault. From orders being delivered over an hour and a half after the projected time to cold food being delivered to missing and incorrect items nothing is ever satisfactory with this place. The major problem with this place is theor reliance on a trash company like Door Dash to deliver their food because they can't properly staff their delivery drivers. The cherry on top of this all is whenever I call to speak to someone about an issue they honestly and truly do not care and their go to response, no joke, is to cancel the order if I'm not happy with it. No empathy, no apologies, just straight up don't care because I'm sure they don't get paid enough to give a crap and/or are not properly trained to handle these issues, let alone are they setup for success. The buck starts and stops with ownership and management and every experience I've had with this place as been straight up unacceptable. I will be taking my business elsewhere.
There was multiple long hairs cooked into my pizza. This was my last time ordering from them. 🤮 they did refund my order though.
It’s bad very bad service I ordered a garden pizza I received pepperoni
There was a good with Door Dash grabbing the wrong order. The manager at this location was super cool and generous, I would have been good with him just being cool. Very above and beyond service regarding a matter that wasn't his store's fault. Super stand up location and crew.
Food: 5
Service: 5
Waiting for over an hour for pizza to show up is ridiculous. Tracking App says it's being prepared for the last 40 minutes. Must be sitting on the shelf getting cold. I can see why this place is 3 stars. There are much better choices in town, avoid this one!
Food: 1
Service: 1
Pick up a frozen pizza if you want a similar pie experience. First time we ordered from this location .... one time was too many.
Food: 2
Service: 4
It’s takeout pizza, order was right
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Good experience
Atmosphere: 5
Food: 5
Service: 5
My order was ready on time and correct. Staff was courteous and professional. In fact when I picked up my order and was on my way to the car, an employee that was outside taking a break, asked me if I needed any help getting my pizza in the car. I thanked him and said I could get it. I was impressed and will definitely return to this location for future orders.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
Believe all the bad reviews. The pizza here isn't the problem it's management and this current manager needs to be fired. I called cooperate and he told me it's no reason why they can't customize the pizza with no cheese ( I have a picky eater) also they screwed up our order and won't take ownership for it. The current manager don't care and it really shows. Definitely need to be fired ASAP.
Atmosphere: 1
Food: 3
Service: 1
The best pizza best service all around one of the best I ever had.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Meatball Pepperoni Pizza, Cheese Pizza, Parmesan Crusted Grilled Buffalo Chicken Papadia
Cheesy and delicious and very clean
Atmosphere: 5
Food: 5
Service: 5
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