We go about 4 times a week in the drive thru. Every time it is a pleasant experience, the coffee’s are delicious, and customer service is outstanding. The new manager ( I think she has been there many months) is amazing, trains her staff well and selects the best employees. Kudos to her. It is so much better, especially with consistency, than with previous management. Porters neck Port City is the best in Wilmington.
Food: 5
Service: 5
Shana Clinton
I got a drink with no ice and was charged $0.85. Craziest thing ever. Never had this happen at any other locations. Will never return to this location again.
Robin Shaw
I get the same drink whenever I go.. Iced latte with caramel and oatmilk. The quality is very inconsistent. I’ve been told “the espresso may be dead” so I’m supposed to tell barista to make sure it’s not.. seriously?! They charge .85 for oatmilk which is insane and not at all fair to those who can’t do dairy. When I go myself, I taste the drink before I leave, but my husband will go for me on weekends, and usually one of them isn’t made right. I went today. I realized when I finished the drink , it was 3/4 ice! That is the called for with what they charge. I went to the register and waited at least 5 minutes for someone to acknowledge me. She finally came over and I questioned the amount of ice to which her answer was “that’s the recipe, and my staff does it right”. That’s my last time going there! The only employee that is nice and understanding is Shannon. Everyone else is rude and not helpful! It’s a shame because I prefer supporting a small business, but I’m done wasting my money!
Atmosphere: 5
Food: 3
Service: 1
Matthew Boucher
Great coffee, fantastic service, you can't go wrong with PCJPN. Seriously the best place in Wilmington to get caffeinated.
Atmosphere: 5
Food: 5
Service: 5
Destinee Panyasiri
Matcha latte or milk latte 🤔 🤪 a little on the green I’d say
Atmosphere: 5
Food: 2
Service: 5
Jennifer Euchner
The best
Atmosphere: 5
Food: 5
Service: 5
Stacy Mowery
Always so cheerful- makes my mornings off to a great start!
Atmosphere: 5
Service: 5
Billy
Very friendly staff, good coffee.
Atmosphere: 5
Food: 4
Service: 5
Charles Davis
Excellent coffee and fast service! Hot red eye to go !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Isabella Farley
The drive thru is beyond slow! Especially the porters neck one. I just waited 10 minutes with only one car in the line. I ended up leaving. I’m not paying $7 for a watered down coffee after waiting that long.
Be prepared to wait in the drive-thru at a minimum of 10m no matter how small the order, or the absence of cars ahead of you, this is a trend I've noticed over the last 4y of going to this location, as well as filling your iced coffee cup 75% full of ice to use less coffee in the cup 😐
Atmosphere: 2
Food: 2
Service: 2
Ruby Less
Very friendly service everytime I stop by!
Atmosphere: 5
Food: 5
Service: 5
Morin Samples
guys please do not come here. the coffee tastes burnt. but that’s not the worst of all…… THEY HAVE COCKROACHES. i found a dead one in the lobby. i was so grossed out. i wanted to vomit. their sanitation rating was a 96 i think but it should be at least an 89. also asking for tips?? seems a little pushy and awkward to me. like i was going to give you one anyway. guys chill.
Atmosphere: 1
Food: 1
Service: 1
Delphine Green
I was left in the drive thru this morning & the car behind me left also. There was not a car at the pick-up window. I never had this to happen here.
Food: 5
Service: 1
Emma
I don't normally leave reviews but I absolutely LOVE Port City Java! The team at Portersneck is so kind and even takes the time to get to know you. Every time I go there, I don't feel like a stranger. The coffee and food is delicious and fairly priced. The wait is typically a couple minutes but may be longer depending on the time of day. But that's only because they make everybody's order with so much care, even under rush hour pressure. Best local coffee shop in town!
We go about 4 times a week in the drive thru. Every time it is a pleasant experience, the coffee’s are delicious, and customer service is outstanding. The new manager ( I think she has been there many months) is amazing, trains her staff well and selects the best employees. Kudos to her. It is so much better, especially with consistency, than with previous management. Porters neck Port City is the best in Wilmington.
Food: 5
Service: 5
I got a drink with no ice and was charged $0.85. Craziest thing ever. Never had this happen at any other locations. Will never return to this location again.
I get the same drink whenever I go..
Iced latte with caramel and oatmilk. The quality is very inconsistent. I’ve been told “the espresso may be dead” so I’m supposed to tell barista to make sure it’s not.. seriously?! They charge .85 for oatmilk which is insane and not at all fair to those who can’t do dairy. When I go myself, I taste the drink before I leave, but my husband will go for me on weekends, and usually one of them isn’t made right. I went today. I realized when I finished the drink , it was 3/4 ice! That is the called for with what they charge. I went to the register and waited at least 5 minutes for someone to acknowledge me. She finally came over and I questioned the amount of ice to which her answer was “that’s the recipe, and my staff does it right”. That’s my last time going there! The only employee that is nice and understanding is Shannon. Everyone else is rude and not helpful! It’s a shame because I prefer supporting a small business, but I’m done wasting my money!
Atmosphere: 5
Food: 3
Service: 1
Great coffee, fantastic service, you can't go wrong with PCJPN. Seriously the best place in Wilmington to get caffeinated.
Atmosphere: 5
Food: 5
Service: 5
Matcha latte or milk latte 🤔 🤪 a little on the green I’d say
Atmosphere: 5
Food: 2
Service: 5
The best
Atmosphere: 5
Food: 5
Service: 5
Always so cheerful- makes my mornings off to a great start!
Atmosphere: 5
Service: 5
Very friendly staff, good coffee.
Atmosphere: 5
Food: 4
Service: 5
Excellent coffee and fast service! Hot red eye to go !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
The drive thru is beyond slow! Especially the porters neck one. I just waited 10 minutes with only one car in the line. I ended up leaving. I’m not paying $7 for a watered down coffee after waiting that long.
Restaurantji Recommends
Be prepared to wait in the drive-thru at a minimum of 10m no matter how small the order, or the absence of cars ahead of you, this is a trend I've noticed over the last 4y of going to this location, as well as filling your iced coffee cup 75% full of ice to use less coffee in the cup 😐
Atmosphere: 2
Food: 2
Service: 2
Very friendly service everytime I stop by!
Atmosphere: 5
Food: 5
Service: 5
guys please do not come here. the coffee tastes burnt. but that’s not the worst of all…… THEY HAVE COCKROACHES. i found a dead one in the lobby. i was so grossed out. i wanted to vomit. their sanitation rating was a 96 i think but it should be at least an 89. also asking for tips?? seems a little pushy and awkward to me. like i was going to give you one anyway. guys chill.
Atmosphere: 1
Food: 1
Service: 1
I was left in the drive thru this morning & the car behind me left also. There was not a car at the pick-up window. I never had this to happen here.
Food: 5
Service: 1
I don't normally leave reviews but I absolutely LOVE Port City Java! The team at Portersneck is so kind and even takes the time to get to know you. Every time I go there, I don't feel like a stranger. The coffee and food is delicious and fairly priced. The wait is typically a couple minutes but may be longer depending on the time of day. But that's only because they make everybody's order with so much care, even under rush hour pressure. Best local coffee shop in town!
Atmosphere: 5
Food: 5
Service: 5
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