Starbucks

1406 Barclay Pointe Blvd, Wilmington
(910) 515-2335

Recent Reviews

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Jelly !

If you read any review please read this. (I ordered a frozen raspberry chocolate coffee thing for employee reference) This is the best Starbucks I have ever been to. Yesterday, the 5th, was my birthday and the staff at this location changed my day. It’s my first year here and it was my first birthday completely alone. I didn’t receive a single call or text from anyone besides one friend I made here and I was having a VERY rough day. My bf broke up with me (on my birthday ikr), my family knew and chose not to reach out, the only think I wanted to do was cancelled because of the rain, and someone stole my Chinese pick up order. Moral is I was having a TERRIBLE day. WELL I haven’t used my Starbucks app in a few months because of the move and it didn’t give me my birthday drink. I drove up to this location, tears in my eyes, and just asked if I could still get it. They initially said they could not without the coupon but then told me to pull around. The manager decided to just give me a drink for my birthday. The staff member who made it ( I WISH I KNEW HER NAME but it was 5pm and she had short short dyed blonde hair) she was so so kind to me. Just her smile and the kindness I received in just a few minutes made me BAWL my eyes out. I just needed some kindness today. Something so small like a free drink and a smile completely MADE MY BIRTHDAY! I needed kindness and I needed something to go my way today and this store made a huge impact. I just wanted to say thank you so very much for being kind. You didn’t know what was happening behind the scenes but I’m incredibly grateful.

Atmosphere: 5

Food: 5

Service: 5

Chris Jalbert

Very fast drive thru service!

Atmosphere: 5

Food: 5

Service: 5

Kevin Price

This Starbucks is my favorite in town. I always have a great experience when Ryan is working. He is incredibly friendly and takes the time to chat with me while making my drink, which makes my visits feel personal. You can tell he really cares about his customers. His positive attitude and genuine kindness make my day brighter.

Atmosphere: 5

Food: 5

Service: 5

Stephenie Guider

I’ve had multiple visits to this location where my drink order was incorrect, which is frustrating. More concerning, on two separate visits, the employee at the drive-through window appeared to have pink eye and was still handing drinks to customers. That made me really uncomfortable from a health perspective. I hope the management team addresses both the accuracy of orders and the hygiene protocols moving forward.

Atmosphere: 2

Food: 2

Service: 2

Ashley

IT’s Olivia acting like the extra caramel drizzle I asked for came outta her paycheck for me…
and the EYE ROLL from the they/them at the drive thru window was just enough to get me to post this review. That one star is for the cup of water they got for my dog. I’ll give this location three months before I go back and hopefully those two won’t be there.

Atmosphere: 1

Food: 1

Service: 1

Michelle Beaupre

Amazing customer service!!! Highly recommend this location

Atmosphere: 5

Food: 5

Service: 5

Anthony Boone

Went to this Starbucks location to do some studying before going into work, had about an hour and a half, planned to get a coffee when I left for my commute to the office. Was approached by an employee 5 minutes after sitting informing me that I can’t hang out in the lobby unless I purchased something. There was maybe 4 or 5 other customers in the building at the time, so plenty of space and tables/chairs were open. I’ve spent a lot of time and money at the Starbucks, I love the outside patio at this location but telling me that the first thing I have to do when I come here is make a purchase is crazy. I wasn’t even using their WiFi. Other than that the product and service is about on par with other Starbucks locations. Really unfortunate event actually, kind of turns me off to the location but for just grabbing a coffee and going it’s fine.

Atmosphere: 4

Food: 3

Service: 3

Hannah Escoto

I ordered through the mobile app this morning and spent $15. I got a venti iced shaken espresso but the cup wasn’t full it had atleast a fourth missing or more and it was watered down. It was made incorrectly and actually disgusting. My bagel was dry and burnt and I didn’t get a knife or cream cheese. This keeps happening more and more often and this is the reason for my review now. Highly recommend going to the other Starbucks location near the hospital as they are friendlier and make orders correctly. I won’t be returning to the pointe Starbucks.

Atmosphere: 3

Food: 1

Service: 1

Stacey Wells

So they were out of oat milk and I couldn’t order an oat milk shaken espresso. I then asked for a cup of ice water and the man said unfortunately the idea is for people to buy something and stay… 🤬
Really?!? I spend a fortune here and use the app frequently. A lecture on their idea of purchasing and staying when they didn’t even have what I needed to order. Lousy. Did not feel welcomed.

Service: 1

aric williams developer

Abby went above and beyond to get my order right! Need to give her a raise

Atmosphere: 5

Food: 5

Service: 5

David Anon

I love the idea of a vanilla latte with oat milk, but sadly, I’ve had a consistently poor experience at this Starbucks. About 75% of the time, my drink is made wrong… whether it’s watery oat milk, a wrong amount of vanilla syrup, or inconsistent espresso shots. I’ve tried giving feedback to the staff, but the quality remains hit or miss. As a loyal customer, it’s disappointing to spend so much money on something that doesn’t meet basic expectations. I hope the team can improve consistency and quality for future customers.

Atmosphere: 2

Service: 2

Mike Hewett

Great team working here and together! 👍🏼👍🏼

Atmosphere: 5

Service: 5

Mikayla Lanni

this is the best starbucks i’ve ever had

Atmosphere: 5

Food: 5

Service: 5

Jade

Always nice and friendly, I go every Monday thru Thursday mornings. Love this Starbucks! Thanks guys!

Atmosphere: 5

Food: 5

Service: 5

joyzoe gabriele

My peppermint coffee with oat milk there no oat milk in there too dark not too happy

Atmosphere: 5

Food: 3

Service: 5

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