Got my usual and did not come with cold foam and tased horrible and bitter! It’s always this Starbucks that messes up.
Food: 1
Service: 1
Nate W
Starbucks consistently delivers a high-quality experience. The beverages are well-crafted, with a wide selection that accommodates a range of preferences. The staff is professional, courteous, and efficient, contributing to smooth and timely service even during peak hours. Overall, Starbucks maintains a strong standard of quality and service that makes it a dependable choice.
Atmosphere: 5
Food: 5
Service: 5
Ted Ross
Completely baffled on the service given to us through the drive thru the morning of 12/28/25. Tried to order a standard menu drink with one modification. The drive thru employee must have been having a bad week because this one request sounded like the biggest problem she had ever heard… Not only were we given immediate attitude for trying to order a drink we had ordered multiple times before, but we were made to feel belittled by the employee as we tried to make her understand. She continued with the rudeness and we took our business elsewhere. Crazy to think we’ve been going somewhere since they open almost everyday just to have it ruined by one cranky person!!
Service: 1
Sarah Schultz
Quick and easy coffee and gift cards. Most people.use the drive thru but we always go in. The Baristas are really nice and there are always a few people teleworking, making it very user friendly. Great place to hold a small meeting.
Atmosphere: 5
Food: 5
Service: 5
Heather Pierce
Worst experience with Starbucks ever, usually they make the day better but two remakes and it still isn't right. On to another.
Atmosphere: 1
Food: 1
Service: 1
Shane
why is everyone so mean at this specific starbucks 😭 i think the whole evil barista thing comedians are nonsense, but this store is doing so much work trying to prove them right lol
Atmosphere: 3
Food: 3
Service: 1
Clara Berridge
I get to Starbucks at 5:00 there are a lot of people in the coffee shop but all the doors are locked very disappointed so my rating they're lucky they are getting one star from me they do not advertise their hours on the door or even online
jasper mt
Awesome staff, they go above and beyond. Thanks again
Judi Neujahr
Cost too much
chelsea russell
I love the mobile pick up! Saves me so much time just to run in or through the drive thru and grab my already made drink
Waited 20 minutes for a cup of coffee. WOW what service!!
Natasha JOnes
As a dasher the baristas at this location are unpleasant and do not acknowledge the delivery person’s with the same customer service and attitude as they for the drivers in drive thru and take out!
Service: 1
Ron Barnello
Out of the last 6 coffees I’ve order over the past few weeks 5 out 6 are missing Vanilla. I won’t visit this location again. A vanilla latte should surely have Vanilla….
Food: 1
Service: 2
Crystal Hunt
I was extremely disappointed by the customer service at this location. My daughter and I visited and she requested a Venti iced water. The staff member behind the counter, rather than offering basic courtesy, informed my child that she needed to purchase something in order to receive water. I was taken aback by the unhelpful and unfriendly attitude displayed. Such behavior does not reflect well on customer service standards. I would strongly suggest that staff undergo additional training in professionalism and courtesy.
Atmosphere: 1
Service: 1
Mary StMarie Kralik
Very slow and unfriendly staff. And way too expensive.
Parking: Monkey Junction Wilmington NC but most of all the others around I seem to have the same bad experience.
Got my usual and did not come with cold foam and tased horrible and bitter! It’s always this Starbucks that messes up.
Food: 1
Service: 1
Starbucks consistently delivers a high-quality experience. The beverages are well-crafted, with a wide selection that accommodates a range of preferences. The staff is professional, courteous, and efficient, contributing to smooth and timely service even during peak hours. Overall, Starbucks maintains a strong standard of quality and service that makes it a dependable choice.
Atmosphere: 5
Food: 5
Service: 5
Completely baffled on the service given to us through the drive thru the morning of 12/28/25. Tried to order a standard menu drink with one modification. The drive thru employee must have been having a bad week because this one request sounded like the biggest problem she had ever heard… Not only were we given immediate attitude for trying to order a drink we had ordered multiple times before, but we were made to feel belittled by the employee as we tried to make her understand. She continued with the rudeness and we took our business elsewhere. Crazy to think we’ve been going somewhere since they open almost everyday just to have it ruined by one cranky person!!
Service: 1
Quick and easy coffee and gift cards. Most people.use the drive thru but we always go in. The Baristas are really nice and there are always a few people teleworking, making it very user friendly. Great place to hold a small meeting.
Atmosphere: 5
Food: 5
Service: 5
Worst experience with Starbucks ever, usually they make the day better but two remakes and it still isn't right. On to another.
Atmosphere: 1
Food: 1
Service: 1
why is everyone so mean at this specific starbucks 😭 i think the whole evil barista thing comedians are nonsense, but this store is doing so much work trying to prove them right lol
Atmosphere: 3
Food: 3
Service: 1
I get to Starbucks at 5:00 there are a lot of people in the coffee shop but all the doors are locked very disappointed so my rating they're lucky they are getting one star from me they do not advertise their hours on the door or even online
Awesome staff, they go above and beyond. Thanks again
Cost too much
I love the mobile pick up! Saves me so much time just to run in or through the drive thru and grab my already made drink
Restaurantji Recommends
Waited 20 minutes for a cup of coffee. WOW what service!!
As a dasher the baristas at this location are unpleasant and do not acknowledge the delivery person’s with the same customer service and attitude as they for the drivers in drive thru and take out!
Service: 1
Out of the last 6 coffees I’ve order over the past few weeks 5 out 6 are missing Vanilla. I won’t visit this location again. A vanilla latte should surely have Vanilla….
Food: 1
Service: 2
I was extremely disappointed by the customer service at this location. My daughter and I visited and she requested a Venti iced water. The staff member behind the counter, rather than offering basic courtesy, informed my child that she needed to purchase something in order to receive water. I was taken aback by the unhelpful and unfriendly attitude displayed. Such behavior does not reflect well on customer service standards. I would strongly suggest that staff undergo additional training in professionalism and courtesy.
Atmosphere: 1
Service: 1
Very slow and unfriendly staff. And way too expensive.
Parking: Monkey Junction Wilmington NC but most of all the others around I seem to have the same bad experience.
Atmosphere: 1
Food: 1
Service: 1
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