Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: Best Buy, 311 College Rd, Wilmington, North Carolina, 28403, US
Telephone: (910) 350-8943
Price range: $
Rating: 3.5

$ • Coffee Shops

Hours:
Best Buy, 311 College Rd, Wilmington
(910) 350-8943

Menu Order Online

About Starbucks

Starbucks Coffee Company is a busy and popular location, especially during the morning rush. The staff works hard to keep up with the high volume of drive-thru, mobile orders, and walk-in customers. Despite the long lines, the team remains friendly, fast, and provides excellent customer service, often with smiles on their faces. Many reviewers appreciate the consistency of their drinks and the dedication of the staff, highlighting specific employees who go above and beyond by engaging with customers and making their day brighter. The drinks are generally praised for tasting good and being made correctly, with many noting that they’ve never had to return an order.

However, the location does face some issues. One reviewer mentioned that equipment cleanliness could be improved, especially when making tea, to avoid any lingering coffee ground smell or clumps of matcha in lattes. Another expressed disappointment with the new machines used for iced coffee, finding the drinks watered down and the ice, particularly popcorn ice, causing the coffee to become diluted quickly. They prefer the previous ice as it kept the coffee’s flavor intact longer.

Overall, the staff's effort and friendly attitude are highly appreciated, making this Starbucks a reliable spot for many. The location's busy environment shows their ability to handle a high volume of customers efficiently, although some improvements in drink quality and equipment maintenance could enhance the experience further.