Starbucks

Best Buy, 311 College Rd, Wilmington
(910) 350-8943

Recent Reviews

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Linh Son

This location is garbage. Their drinks will be unavailable and it'll let you order it in the app and then they won't give you a refund until you demand it.

Atmosphere: 1

Food: 1

Service: 1

Adam Greyson

Staff really needs to be retrained.

Atmosphere: 1

Food: 1

Service: 1

Jay

The blonde manager lady who is easily 30+ years older than any other employee in there said the most wildly abrasive and rude comment to my father as we came to grab a couple coffees today. Never in my life would I expect someone to be so incredibly insulting and rude - especially unwarranted. No negative exchanges incited this vile behavior - my father and myself were incredibly polite to all the staff. Disgusting

Atmosphere: 1

Service: 1

Alice Hawkins

Great coffee, tea and pumpkin loaf.

Atmosphere: 5

Food: 5

Service: 5

Joy F

This was a morning rush of so many online orders and vehicles. I decided to go in since I was in a punch for time. I ordered 2 drinks and 2 pastries and felt like I was only in there for 5 mins. My only complaint: please clean off your equipment well if you know you are making a tea. Us tea drinkers can smell the old coffee ground from a mile away which then ruins my overly priced tea. Also, learn to mix your matcha powder before incorporating it in the latte. Clumps of matcha in the end gulp is never a texture one expects. But, I tip my hat to the chaos that was going on with the morning rush and every single worker had a smile on their face and PHENOMENAL customer service.

Atmosphere: 4

Food: 4

Service: 5

Amanda Arney

I visit this Starbucks almost every day and usually spend between $11–$20 per visit. I try to be understanding when mistakes happen, but it’s become a consistent issue whenever I change up my order; it’s either made incorrectly or not at all. As a regular customer, it’s really disappointing to keep paying premium prices for inconsistent quality. Starbucks adds up quickly, and it’s reasonable to expect accuracy and care. This location has been my go-to for a long time, but this is my last straw.

Service: 1

Michael Bowman

Not the customer service I'm used to at Starbucks.
The plump girl that waited on me couldn't have been more rude. They also made my drink wrong, def won't be back.

Atmosphere: 1

Food: 1

Service: 1

Patricia Koluch

I always come to the Starbucks. It is my favorite and the only place that actually makes the drink the way I order :-) and my order is a bit extensive so I wanna give all of them credit for being such a good team!! Buttttt I want to specifically give a fantastic review on a gentleman at the drive-through. My order Is an extensive one and it was taking a little bit longer to make, so while waiting this gentleman, His name is Alex, actually inquired on how my day was and not just trying to make the waiting less awkward, but actually intrigued in what I was talking about! Sometimes it’s not always about the product or the food it is more about the service and that is why I continue to come to this Starbucks! I want to shout out huge shout out to Alex, I actually had to call the store to get his name so I can do a review on this Lol service is great. I highly recommend you won’t be sorry not a Starbucks in town can beat this one! Thank you guys

Atmosphere: 5

Food: 5

Service: 5

Emily Walton

I don’t normally feel inclined to rate chains but I had a really good experience here. I was up to my eyeballs with grading papers for work and having an overall bad day. Stopped in for some tea and quiet time to work. The barista, Finn, was so kind and genuinely made my day so much better. Just a reminder that a small action can go a long way. Thanks so much for making my day a little brighter.

Andrew Dwyer

Great place to get a sip of joe

Atmosphere: 5

Food: 5

Service: 5

Paige Stewart

Wouldn’t make my drink i literally had to leave but the other starbucks i had accidently placed it at said they could what the helly but it’s ok all love fr
shoutout the brunette that was gonna make it u a real one
not the opp tho

morgan

Great iced chai and even better customer service! Caleb is now my all time favorite starbucks barista - super lovely people! ❤️

Atmosphere: 5

Food: 5

Service: 5

Michael Sands

Consistently good coffee

Atmosphere: 5

Food: 5

Service: 5

Ted Mathew

Empty outside seating at 8pm. Was sitting with my daughter eating next door Crumbl and they kicked us out . We’ve bought there infinite times before but we were just sitting and they said this is Starbucks property . If you’re not buying anything you have to leave … what jerks !! I don’t plan on buying from there again.

Atmosphere: 1

Service: 1

Fatima Solis

My matcha was not well made and the service was bad, and the matcha tasted too much like comedians.

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