The boba tea factory

It says it opens at 1:30. Tried to go in a little after that the door was locked so we called, they let us in but didn’t have the boba cooked so we couldn’t get any thing. Why open?

amazing people and the best boba tea in Wilmington NC!!

This place is absolutely incredible! My friend and I were visiting Wilmington this weekend and I thought boba tea sounded good. I did a quick search of the area and found this place. The ladies working when we walked in were friendly and helpful. They made sure our drinks were just right (had us taste them and approve) before we left. They were so good that we went right back the next day! I highly highly recommend this lovely establishment. The grapefruit peach green tea 50% sweet with pearls has my heart. Amazing. Couldn’t recommend enough.

Atmosphere: 5

Food: 5

Service: 5

Great service and lovely fruit tea.

Atmosphere: 5

Food: 5

Service: 5

I wish I could give them more than five stars! The drinks are impeccable, the staff is beyond super friendly, and to top it off Little Miss Blackberry was welcomed and given a treat. Definitely will be going back!!!!

Atmosphere: 5

Food: 5

Service: 5

Very clean and the boba drinks were fabulous!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coffee Jelly

If I can give 100 stars i would! The 2 women there are SO SWEET and gave us a big warm hello ! I asked them what they would recommended for me and my son and we got the Taro boba milk and brown sugar milk with boba! They taste DELICIOUS! You now have a loyal customer with us! BEST BOBA EVER!

Very unfortunate experience here with two of the ladies that were working. I ordered online for a taro black milk tea but wanted to substitute the regular milk with almond milk. When I arrived, I was told that their black tea is pre mixed with regular milk. I tried to ask if I could order another drink instead since I did not want just Taro flavoring and almond milk. I was met with a lot of resistance and the two ladies end up yelling at me because they thought I didn't understand that I couldn't do the drink I ordered.

When this place first opened I had no trouble ordering my favorite drinks. They now only have almond milk as an alternative and then also decided to premix their black tea with regular milk. It's becoming increasingly harder for me to support this place when I can no longer get my favorite drinks. After this particular experience, I will not be back.

Atmosphere: 2

Food: 4

Service: 1

Very unfortunate experience here with two of the ladies that were working. I ordered online for a taro black milk tea but wanted to substitute the regular milk with almond milk. When I arrived, I was told that their black tea is pre mixed with regular milk. I tried to ask if I could order another drink instead since I did not want just Taro flavoring and almond milk. I was met with a lot of resistance and the two ladies end up yelling at me because they thought I didn't understand that I couldn't do the drink I ordered.

When this place first opened I had no trouble ordering my favorite drinks. They now only have almond milk as an alternative and then also decided to premix their black tea with regular milk. It's becoming increasingly harder for me to support this place when I can no longer get my favorite drinks. After this particular experience, I will not be back.

Atmosphere: 2

Food: 4

Service: 1

Best boba in Wilmington hands down. Nice atmosphere, and the people who run this store are so nice.

Atmosphere: 5

Food: 5

Service: 5

Amazing!! First time coming here, and I was amazed with thir boba!! I recommend coming here. Nice service, very clean, and tasty sweets!! I'm definitely coming back here!!
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Atmosphere: 5

Food: 5

Service: 5

the best boba in wilmington!! i cant get a fresh strawberry milk tea anywhere else and i was soo happy to finally have an option!

I am unable to truly rate this place because it was closed when we showed up, when it should have been open. We are visiting for the week from out of state, and my husband chose this place over other boba tea spots based on reviews. Wish I could have actually rated them on the boba.

Atmosphere: 1

Food: 1

Service: 1

I am a regular here, I come here almost everyday and let me just say the ladies that work here are so pleasant and nice they always greet me when I come in makes me feel welcome and the boba here is great I love it this is my favorite spot to get boba

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crystal Pearl

Great place to grab a Tea. Fast, friendly service.

Atmosphere: 5

Food: 5

Service: 5