The Harp
1423 S 3rd St, Wilmington
(910) 763-1607
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I was so excited to go to The Harp because we had family visiting from Ireland and I was told it was the best authentic Irish food in Wilmington. WRONG. It was the WORST experience I’ve ever had. There were only 2 other tables dinning while we were there. Our waitress, Jennifer was not one bit attentive to us. We were in the middle of ordering drinks and as my mother in law was speaking, she just walked away to do something at another table. We then had to keep asking her to refill our drinks- not once in the HOUR we were waiting for our food did she come to check on us. Instead, she kept walking past us and avoiding all eye contact. When we did get our food we got wrong orders. The rice was also hard and the food was ice cold. Two of us couldn’t even eat our food. When I asked the waitress, Jennifer, if one of our children’s food order was coming because all the food was dropped off except that and it had been a bit, she became very rude towards me. When I said about the cold food, her response was the heat lamps in the kitchen must not be working, and she also made a comment about having 2 new staff members and how she had to train them and she had to do all 3 tables herself, that she was not expecting a Sunday to be this busy- bless her heart. I had to tell her not to speak to me like the way she did, that we are paying customers and we should never be spoken to the way she spoke to us. I asked for a manager and her response was that she had worked there for 12 years and walked away. Twelve years in the business and she doesn’t even understand the basics of customer service and restaurant service. Don’t waste your time and money going to the Harp unless you want to be spoken to rudely, deal with incompetent wait staff, have cold and terrible food and have an absolute terrible experience over all. We obviously will never be back and we would never wish this experience on anyone else.
I was so excited to go to The Harp because we had family visiting from Ireland and I was told it was the best authentic Irish food in Wilmington. WRONG. It was the WORST experience I’ve ever had. There were only 2 other tables dinning while we were there. Our waitress, Jennifer was not one bit attentive to us. We were in the middle of ordering drinks and as my mother in law was speaking, she just walked away to do something at another table. We then had to keep asking her to refill our drinks- not once in the HOUR we were waiting for our food did she come to check on us. Instead, she kept walking past us and avoiding all eye contact. When we did get our food we got wrong orders. The rice was also hard and the food was ice cold. Two of us couldn’t even eat our food. When I asked the waitress, Jennifer, if one of our children’s food order was coming because all the food was dropped off except that and it had been a bit, she became very rude towards me. When I said about the cold food, her response was the heat lamps in the kitchen must not be working, and she also made a comment about having 2 new staff members and how she had to train them and she had to do all 3 tables herself, that she was not expecting a Sunday to be this busy- bless her heart. I had to tell her not to speak to me like the way she did, that we are paying customers and we should never be spoken to the way she spoke to us. I asked for a manager and her response was that she had worked there for 12 years and walked away. Twelve years in the business and she doesn’t even understand the basics of customer service and restaurant service. Don’t waste your time and money going to the Harp unless you want to be spoken to rudely, deal with incompetent wait staff, have cold and terrible food and have an absolute terrible experience over all. We obviously will never be back and we would never wish this experience on anyone else.
The restaurant has always been SHUT DOWN by 8pm on Tuesday nights, never had the ability to get food when arriving at 8pm. Bar stays open on Tuesday nights (without any Tea for patrons, bc they dump it) until at least 12pm as karaoke is 8-12. I've been a few times and have only had good service once. Other times I'm waiting for the bartender to come back to close out the tab, as only one is working (not good for ONE woman to close any bar in dt wilm ALONE), the shoe molding is broken off in the ladies room and has never been fixed, so the place is falling apart and nothing is being done to fix it (how can you not notice chunks of sheet-rock falling out of a huge hole at the door?). I've gotten great service from one bartender a few months ago, but the waitress who gave me a menu never came back to see if we DID want food or to get the menu. SO, it seems they CLOSE THE FOOD SERVICE OPTION at 8pm and do not want ANYONE to sit in the restaurant section for that reason, as we've been told to NOT sit there by a waitress on August 20th. Could use some info on the website stating they do NOT serve food after 8pm and We'd go somewhere else for food before coming to drink a few and sing a few.
Atmosphere: 2
Service: 2
Food was really good. Service not so much. But I'd definitely go back because I really like this place
Atmosphere: 4
Food: 5
Service: 3
Great place to grab some Irish breakfast or hot pastrami sandwiches! Lovely people and vibes, will return for drinks soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Inside of Western Omelette, Reuben Sandwich
The best ruben in town
Atmosphere: 5
Food: 5
Service: 5
Everything. Scratch made, fresh food, awesome bar.
Update 2024: Went back on a random Saturday. They were not busy but yet we waited, unacknowledged, for 15 minutes. The wait staff walked by and looked at us several times, not saying a word. The bar tender made eye contact several times, and still didn't say anything to us. No welcome in, or hello we'll be right with you, or anything! We were appalled and left. We won't be back. Such a completely different experience from times past. So sad.
9/2018 original review.
This is our new favorite place. It's the quintessential neighborhood bar and grill. To our pleasant surprise, they we're actually open today, as hurricane Florence is about to hit our coast. The cooks didn't come in, so the owner jumped on the grill and was doing all the cooking. Now that's dedication. The food was slow coming out for obvious reasons, but the service was so friendly, and the cocktails were strong, that we didn't mind one bit. The food was delicious. I know it probably has been a while since the owner has cooked in that kitchen for so many people, and he did a fantastic job. The place was pretty busy because I think it may have been one of the only places still open! Love, love, love this place!!
Atmosphere: 2
Food: 3
Service: 1
What a great place! Food is great, Natalie is awesome as a bartender and server. Irish live music was perfect touch for the full experience. Loved it here!
Atmosphere: 5
Food: 5
Service: 5
The most authentic Irish pub I’ve ever been to (and I’m half Irish, like everyone else). Hannah, our waitress was amazing, kind, and super helpful. The food was actually made in house. The atmosphere was perfectly Irish and we all felt like we were lost somewhere between Dublin and the green hills. And we came just at the right time on a Saturday when a group of Irish style musicians with great skill were gathering to play. Apparently the musicians jam together on Saturdays between. Unbelievable! We definitely want to come back! One of the best kept secrets in Wilmington.
Parking: Plenty of parking for average days of business
Wheelchair accessibility: Ground level with a small cement ramp to the sidewalk front door area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pub Burger and Fries, Fish and Chips and Dip, And Chips, Potato Cakes, Chicken Pot Pie, Rueben w Fries and Onion Rings
Restaurantji Recommends
Fun local spot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: ckn Cesar Salad
They got rid of keeno.I don't got come here anymore.
Nice pub, food was good & the service was very friendly.
Unfortunately, we had to leave before the live Irish music was set up.
Food: 5
Service: 5
The food's good and the Saturday morning jam session is great!!
Atmosphere: 5
Food: 5
Service: 5
The baked Camembert looked delicious, tasted even better.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Potato Cakes
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