We ordered 3 separate dishes for family. Delivery did get here quickly, friendly driver at first. Garlic chicken, beef broccoli, shrimp lo mien dishes were not correct. Lo Mein was so spicy hot that husband could not eat it, tasted like hot peppers in it . Beef broccoli was meh but very sweet and did not taste like normal from other restaurants. Garlic chicken was mostly vegs (no vegs were listed on menu), bland and chicken tasted off. Called back to get Garlic chicken replaced and "manager" was very rude, no name was given. He said Garlic chicken always has vegs like every other Chinese restaurant. I had put "no vegs" when I ordered it but he said it was not on the order. Would not refund it but replaced it reluctantly. Husband refused to try anything else. Driver brings replacement and demands other order which I had thrown in the trash. I was not told to keep it for the exchange at any point in time. He says you always have to give back the previously order to get the replacement. After showing him the order in the trash bag, I offered to give him the entire trash bag (that was the only item in it). He refused and finally agreed to give me my daughters food while lecturing me about exchange policy. New order had a overpowering revenge amount of garlic in it, daughter ate some and gave up. We will not be ordering from this restaurant again and will wait to the day when our normal Chinese restaurant is open!
Colson Ferro
Super slow, bad
Atmosphere: 1
Food: 2
Service: 1
Ross Howe
This is my favorite Chinese restaurant. Unfortunately they are delivery or pick up only. I happily pick up and eat in the comfort of my own home. Food is delicious, portion size and pricing are great. If you haven’t tried this place, I recommend you do.
Atmosphere: 3
Food: 5
Service: 5
Jared W.
So we have been looking for a go to Chinese American restaurant for sometime and we stumbled upon the Paper Crane. I have to say for our palate it works wonderfully for what we are used to when it comes to this type of cuisine. We have never had a bad experience here and the food is always hot and tasty. The staff is very friendly and easy to talk to. Unfortunately with most Chinese places nowadays there is no inside seating and the ambience and atmosphere is just an order and grab and go. Still a great a place to eat.
Lauren Morrisette
What happened to the Paper Crane? I recently visited Wilmington looking forward to a nice dining experience. I walked in and saw all the tables were pushed aside and boxes were stacked up on them, so there was no dining area. The restrooms had an "out of order" sign on them. I thought to myself what is going on... isn't Covid over for that excuse. I ordered my food and waited standing up the whole time. When I finally received my order, I went somewhere else to eat it and the food was not good. The shrimp and steak Phoenix dish was too spicy to enjoy. The egg drop soup was too watery, the shrimp fried rice had four pieces of cut up shrimp in the entire container, and the noodles of another dish were so overcooked it was mush. I wasted over $40. Laziness and tasteless food. They need to make a change or this business is over. Never again.
Atmosphere: 1
Food: 1
Service: 1
Ruby Eason
Sweet and sour chicken is great!
Mallory R.
Got the chicken fried rice. Literally not veggies or seasoning. The rice wasn't even fired. I'm beyond over Wilmington's lack of decent restaurants.
Kendrick Progue
Great Portions and tasting
Atmosphere: 5
Food: 5
Service: 5
Janessa
I received my order. I ordered a quart of beef and broccoli. I did not order beef and broccoli with a pound of white rice. The rice NEVER comes together. I found a flyer on my door today and decided to try it out. No utensils in the bag. No sauces. Never again.
S
I received my order. I ordered a quart of beef and broccoli. I did not order beef and broccoli with a pound of white rice. The rice NEVER comes together. I found a flyer on my door today and decided to try it out. No utensils in the bag. No sauces. Never again.
I've been ordering here for ages and have been very satisfied (5 stars) but tonight the order came way overdue and the sesame chicken hard and not eatable. Have they changed hands?
Dennis M.
Some more amazing Chinese take out. Beef & mushrooms was amazing. Crispy chicken on the chiefs specialty list Amzing
eatingapplepie
We just ordered lunch. It was delivered quickly. The shrimp moo shu was so delicious. All the vegetables were fresh and crisp. The shrimp were plump and tender. We always get an extra order of pancakes, it only a $1.00 for five more. The shrimp egg foo young was excellent. Crispy edges and three huge patties, made our meal yummy. Get the gravy on the side. Only thing, we always order chop sticks and we never get any!?
Kaitlyn P.
Service was absolutely awful! The food was okay but it's not worth the rude staff!! Take your money elsewhere!!
Taylor King
On line ordering beware- Love the food but they don't start preparing it until you get here and pay.. the website will say it will be ready at a certain but it is always 15-20minute wait. This has happened multiple times, thought the first were by mistake but it was not. Truly my last time giving them business because they don't value your time.
We ordered 3 separate dishes for family. Delivery did get here quickly, friendly driver at first. Garlic chicken, beef broccoli, shrimp lo mien dishes were not correct. Lo Mein was so spicy hot that husband could not eat it, tasted like hot peppers in it . Beef broccoli was meh but very sweet and did not taste like normal from other restaurants. Garlic chicken was mostly vegs (no vegs were listed on menu), bland and chicken tasted off. Called back to get Garlic chicken replaced and "manager" was very rude, no name was given. He said Garlic chicken always has vegs like every other Chinese restaurant. I had put "no vegs" when I ordered it but he said it was not on the order. Would not refund it but replaced it reluctantly. Husband refused to try anything else. Driver brings replacement and demands other order which I had thrown in the trash. I was not told to keep it for the exchange at any point in time. He says you always have to give back the previously order to get the replacement. After showing him the order in the trash bag, I offered to give him the entire trash bag (that was the only item in it). He refused and finally agreed to give me my daughters food while lecturing me about exchange policy. New order had a overpowering revenge amount of garlic in it, daughter ate some and gave up. We will not be ordering from this restaurant again and will wait to the day when our normal Chinese restaurant is open!
Super slow, bad
Atmosphere: 1
Food: 2
Service: 1
This is my favorite Chinese restaurant. Unfortunately they are delivery or pick up only. I happily pick up and eat in the comfort of my own home. Food is delicious, portion size and pricing are great. If you haven’t tried this place, I recommend you do.
Atmosphere: 3
Food: 5
Service: 5
So we have been looking for a go to Chinese American restaurant for sometime and we stumbled upon the Paper Crane. I have to say for our palate it works wonderfully for what we are used to when it comes to this type of cuisine. We have never had a bad experience here and the food is always hot and tasty. The staff is very friendly and easy to talk to. Unfortunately with most Chinese places nowadays there is no inside seating and the ambience and atmosphere is just an order and grab and go. Still a great a place to eat.
What happened to the Paper Crane? I recently visited Wilmington looking forward to a nice dining experience. I walked in and saw all the tables were pushed aside and boxes were stacked up on them, so there was no dining area. The restrooms had an "out of order" sign on them. I thought to myself what is going on... isn't Covid over for that excuse. I ordered my food and waited standing up the whole time. When I finally received my order, I went somewhere else to eat it and the food was not good. The shrimp and steak Phoenix dish was too spicy to enjoy. The egg drop soup was too watery, the shrimp fried rice had four pieces of cut up shrimp in the entire container, and the noodles of another dish were so overcooked it was mush. I wasted over $40. Laziness and tasteless food. They need to make a change or this business is over. Never again.
Atmosphere: 1
Food: 1
Service: 1
Sweet and sour chicken is great!
Got the chicken fried rice. Literally not veggies or seasoning. The rice wasn't even fired. I'm beyond over Wilmington's lack of decent restaurants.
Great Portions and tasting
Atmosphere: 5
Food: 5
Service: 5
I received my order. I ordered a quart of beef and broccoli. I did not order beef and broccoli with a pound of white rice. The rice NEVER comes together. I found a flyer on my door today and decided to try it out. No utensils in the bag. No sauces. Never again.
I received my order. I ordered a quart of beef and broccoli. I did not order beef and broccoli with a pound of white rice. The rice NEVER comes together. I found a flyer on my door today and decided to try it out. No utensils in the bag. No sauces. Never again.
Restaurantji Recommends
I've been ordering here for ages and have been very satisfied (5 stars) but tonight the order came way overdue and the sesame chicken hard and not eatable. Have they changed hands?
Some more amazing Chinese take out. Beef & mushrooms was amazing. Crispy chicken on the chiefs specialty list Amzing
We just ordered lunch. It was delivered quickly. The shrimp moo shu was so delicious. All the vegetables were fresh and crisp. The shrimp were plump and tender. We always get an extra order of pancakes, it only a $1.00 for five more. The shrimp egg foo young was excellent. Crispy edges and three huge patties, made our meal yummy. Get the gravy on the side. Only thing, we always order chop sticks and we never get any!?
Service was absolutely awful! The food was okay but it's not worth the rude staff!! Take your money elsewhere!!
On line ordering beware- Love the food but they don't start preparing it until you get here and pay.. the website will say it will be ready at a certain but it is always 15-20minute wait. This has happened multiple times, thought the first were by mistake but it was not. Truly my last time giving them business because they don't value your time.
Atmosphere: 1
Food: 5
Service: 2