I ordered on Super Bowl Sunday and unfortunately couldn’t get my order on Sunday. After calling Monday morning they immediately made it right and the food was great!
Atmosphere: 5
Food: 5
Service: 5
Dana Calloway
If I could give this wingstop -0000 stars right now I would, not that any of the employees care considering this is the biggest day of the year for them being Super Bowl Sunday and they’re all just standing around listening to music having a grand old time while I get there & hear that other people were waiting HOURS for their orders on Super Bowl Sunday. ( which I placed mine hours beforehand so I wasn’t waiting around yet they were still hours behind. ) I don’t understand why the store wasn’t more prepared for today? Having more staff knowing it was going to be a busy day? TERRIBLEEEEEEE SERVICE. this store should re think about who they have on their staff because this was the most unprofessional service I’ve ever seen & experienced. Absolutely disgusting 😭😭😭😭
Atmosphere: 1
Food: 1
Service: 1
Alanna Knit
best wing stop ever!!! the workers deserves a raise, they stay polite, everything is cooked to perfection, in a rush of 20+ people in store they keep calm, they clean, and handle everyone so efficiently it’s insane. my orders have always been perfect. genuinely impressed and i love wing stop so much this location is exactly what wing stop is supposed to be. great job every worker you’re amazing
Atmosphere: 5
Food: 5
Service: 5
Kristie Jones
I honestly don’t know why I have continued to give this location a chance but everytime I’ve ordered here they always forget something or put the wrong item in the bag. They are sealed up and without opening and pulling everything out each time I have lost hope they will ever get my order correct. The store front is always nasty. The drink area is terrible. Again, I’m not sure why I have continued to go back but I give up.
Atmosphere: 1
Food: 2
Service: 2
Kayla Clark
I would like to start this off by saying I am pregnant. All day I have been looking forward to my 8 Piece lemon pepper wings with my Cajun corn and veggies on the side. I drown all of my items in wingstop each because it is indeed the best out there. So naturally, I order a two small ranches(that come with me and my partners combo) and a large ranch. I place my order and pick up my food. The bag is sealed so I choose to believe everything is in there. We live in Leland which is 25 minutes away. I’m pulling everything out and to my surprise there is no ranch. No small ranch and no large ranch that we paid an extra $5.00 for. My pregnancy craving is in shambles. I feel like the one guy from SpongeBob who couldn’t eat his pizza with out his Dr. kelp. I tried calling the store to refund the ranch or at least let me pick it up tomorrow and no one answers the phone. I just want my ranch.
Atmosphere: 5
Food: 5
Service: 1
Ashley Rodriguez
The blonde white girl working at the front only responded with “Uh..” when I went to pick up my order and turned away and completely ignored me after that. 0/5 stars. Work on your customer service.
Atmosphere: 1
Food: 4
Service: 1
olivia
Food was made very quickly, tasted great. Cashiers were very polite, attractive and efficient. No complaints, will return for a chicken sandwich.
Atmosphere: 5
Food: 5
Service: 5
Iyanna Parker
Worst experience in my life. Cashiers are children and incompetent. Waited 30 minutes and my food was sitting there the whole time. Manager equally as incompetent as her employees. Food was trash not because it was cold but wings were awful. Never eating here again.
Atmosphere: 1
Food: 1
Service: 1
Christopher Urtecho
Best wing in Wilmington
Atmosphere: 4
Food: 5
Service: 5
Pia Angelica Quiambao
Ordered for delivery. Food was missing, we got boneless instead of classic wings, and what arrived was cold. Food was also not delivered as requested and was left where it should not have been left. I cannot contact the store at all. Severely disappointed.
The food was absolutely disgusting. The store was filthy and just nasty. The people were very nice though.
Atmosphere: 1
Food: 1
Service: 3
Ali Gundogan
Worst wingstop ive ever been smells nasty whole place is disgusting they got my order wrong i tried to call to bring back the food called 5 times and no one answered this is actually a terrible experience and im calling corporate about this they need a new general manger cause they are just doing whatever they want there
Atmosphere: 1
Food: 1
Service: 1
nelly g. a
i came in lowkey late and they were probably ready to close. and yet they still treated me very nicely and honestly better than most places. the staff is very nice and efficient. I love this location!
Atmosphere: 5
Food: 5
Service: 5
Tatiana Lawton
I called ahead of time to order my food… got there and it wasnt ready .. yet 3 people’s orders came out… the nice cashier told me bout 6 mins … 15 mins went by then when I asked about my order she comes back and says oh their about to change the grease and it’s gone be an additional 10 mins… irritated , I canceled my order… because that should of been disclosed when I got there to pick up my order then to have to wait longer is ridiculous!!! Help me understand how all these people are employed there and working and ordered are not being processed in a timely manner….
I ordered on Super Bowl Sunday and unfortunately couldn’t get my order on Sunday. After calling Monday morning they immediately made it right and the food was great!
Atmosphere: 5
Food: 5
Service: 5
If I could give this wingstop -0000 stars right now I would, not that any of the employees care considering this is the biggest day of the year for them being Super Bowl Sunday and they’re all just standing around listening to music having a grand old time while I get there & hear that other people were waiting HOURS for their orders on Super Bowl Sunday. ( which I placed mine hours beforehand so I wasn’t waiting around yet they were still hours behind. ) I don’t understand why the store wasn’t more prepared for today? Having more staff knowing it was going to be a busy day? TERRIBLEEEEEEE SERVICE. this store should re think about who they have on their staff because this was the most unprofessional service I’ve ever seen & experienced. Absolutely disgusting 😭😭😭😭
Atmosphere: 1
Food: 1
Service: 1
best wing stop ever!!! the workers deserves a raise, they stay polite, everything is cooked to perfection, in a rush of 20+ people in store they keep calm, they clean, and handle everyone so efficiently it’s insane. my orders have always been perfect. genuinely impressed and i love wing stop so much this location is exactly what wing stop is supposed to be. great job every worker you’re amazing
Atmosphere: 5
Food: 5
Service: 5
I honestly don’t know why I have continued to give this location a chance but everytime I’ve ordered here they always forget something or put the wrong item in the bag. They are sealed up and without opening and pulling everything out each time I have lost hope they will ever get my order correct. The store front is always nasty. The drink area is terrible. Again, I’m not sure why I have continued to go back but I give up.
Atmosphere: 1
Food: 2
Service: 2
I would like to start this off by saying I am pregnant. All day I have been looking forward to my 8 Piece lemon pepper wings with my Cajun corn and veggies on the side. I drown all of my items in wingstop each because it is indeed the best out there. So naturally, I order a two small ranches(that come with me and my partners combo) and a large ranch. I place my order and pick up my food. The bag is sealed so I choose to believe everything is in there. We live in Leland which is 25 minutes away. I’m pulling everything out and to my surprise there is no ranch. No small ranch and no large ranch that we paid an extra $5.00 for. My pregnancy craving is in shambles. I feel like the one guy from SpongeBob who couldn’t eat his pizza with out his Dr. kelp. I tried calling the store to refund the ranch or at least let me pick it up tomorrow and no one answers the phone. I just want my ranch.
Atmosphere: 5
Food: 5
Service: 1
The blonde white girl working at the front only responded with “Uh..” when I went to pick up my order and turned away and completely ignored me after that. 0/5 stars. Work on your customer service.
Atmosphere: 1
Food: 4
Service: 1
Food was made very quickly, tasted great. Cashiers were very polite, attractive and efficient. No complaints, will return for a chicken sandwich.
Atmosphere: 5
Food: 5
Service: 5
Worst experience in my life. Cashiers are children and incompetent. Waited 30 minutes and my food was sitting there the whole time. Manager equally as incompetent as her employees. Food was trash not because it was cold but wings were awful. Never eating here again.
Atmosphere: 1
Food: 1
Service: 1
Best wing in Wilmington
Atmosphere: 4
Food: 5
Service: 5
Ordered for delivery. Food was missing, we got boneless instead of classic wings, and what arrived was cold. Food was also not delivered as requested and was left where it should not have been left. I cannot contact the store at all. Severely disappointed.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The food was absolutely disgusting. The store was filthy and just nasty. The people were very nice though.
Atmosphere: 1
Food: 1
Service: 3
Worst wingstop ive ever been smells nasty whole place is disgusting they got my order wrong i tried to call to bring back the food called 5 times and no one answered this is actually a terrible experience and im calling corporate about this they need a new general manger cause they are just doing whatever they want there
Atmosphere: 1
Food: 1
Service: 1
i came in lowkey late and they were probably ready to close. and yet they still treated me very nicely and honestly better than most places. the staff is very nice and efficient. I love this location!
Atmosphere: 5
Food: 5
Service: 5
I called ahead of time to order my food… got there and it wasnt ready .. yet 3 people’s orders came out… the nice cashier told me bout 6 mins … 15 mins went by then when I asked about my order she comes back and says oh their about to change the grease and it’s gone be an additional 10 mins… irritated , I canceled my order… because that should of been disclosed when I got there to pick up my order then to have to wait longer is ridiculous!!! Help me understand how all these people are employed there and working and ordered are not being processed in a timely manner….
Great wings. Fast service for to go orders
Atmosphere: 5
Food: 5
Service: 5
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