Chipotle Mexican Grill

Always great food 👍🏼

The people who work here is great.

I been here two time and everything time I ask for steak they give me chicken and the food is always cold they need to do better want be revisiting this location

Ngl the chips was really really stale but the queso was really good so idk how to feel.

if i could give 10 stars i would. i just had the pleasure of consuming the most magnificent burrito imaginable. it was everything i have ever asked for. it's been a long time since i've felt actually full from chipotle- as where i live, the chipotle is GREEDY!!! thank you all for your service, i'll never forget you or what you created here for me in the form of a burrito.

Honestly, I am a very big fan of Chipotle in every other city except for Wilson. I have been to Chipotle's from here to New York and yet I have to be honest, Wilson has the worse Chipotle natives say Wilson can mess up a restaurant chain that is an understatement! They are constantly out of something the food be looking like it's been laying here for hours, and there is nothing even beginning to be cooked with all this old food. At this point, I just will just continue to eat at Goldsboro with the food is consistently good. I think they would benefit from a visit from the health department or the FDA so they can check the temperature on some of this food.

Food was really good! I must say that the service WASN'T bad, however, the place is woefully understaffed, but the 2 going young ladies who DID show up to WORK did a wonderful job! As a chef, and 30+ years in the business, I know that patience is important and we cannot and should not blame staff for things that they are not responsible for and of which they have no control!

Went there on 12/4/24 around 3:30 pm and the staff seem lazy, the food did not look fresh, no one cared to ask if I need any help, so I promptly left.

Atmosphere: 1

Service: 1

This review has been years in the making. They never have food, either the brisket is missing or other items. The drink area is always dirty and the staff, is hit or miss, lately they've been a miss... I was so excited that we had a Chipotle come to Wilson,... because we used to drive down to smithfield for it .. but the food, customer service and the cleanliness of this store..makes us not even want to go here in Wilson ... total let down... always

Atmosphere: 1

Food: 1

Service: 1

I’m glad that I’m not crazy and all the other reviews are in line with mine. I ordered for me and my friend- his food, the chicken was undercooked and for me the sofritas- I got 1/3d to half of a plate. I don’t eat fast food like that but man they know how to mess up fast food.

Atmosphere: 3

Food: 1

Service: 1

Catering order was late. Staff had no sense of urgency. They didn’t even have food out for customers that arrived at 10:45 opening time. When another customer came in and asked when they were starting to serve food, no one answered him and he turned around and left.

In my catering box, the lids were not on the salsas all the way so it spilled in the box. The tortillas were freezing cold and no one wanted to eat them. Very disappointed in this location.

Ordered online which I never do. I typically go inside but I didn't have a ton of time today. Got back to work and my chicken bowl had no chicken...I called back and took me 8 minutes to get someone on the phone. Explained my bowl was incorrect and that I was across town. I got an apology and was on my way back to get it remade. When I got there it was remade and I saw chicken so I was not too concerned. Well I got to work and it has very little chicken in it as all and a ton of everything else. I appreciate remaking the bowl but I don't think I will be back. :( I am a new mom with little to no time, travel 2 hours a day and rarely have time to get a good meal. I used to love this place many months ago :( Service was good but food was not up to par.

Atmosphere: 4

Food: 4

Service: 4

After not being able to read the spelling of a name, and getting confused because she sucks at her job, the young lady at the drive-through window told me to not come back here again as I was pulling out. So, that’s the kind of people who work here.

Service: 1

Terrible. Showed up ready to eat during regular working hours. Staff was standing around inside like a bunch of mannequins with the lights and the doors locked. Several customers came and went, stymied by the locked doors. No sign or indication of what sort of game they were playing.

If the store closes at 11pm why are the doors locked at 7:43 pm? I did an online order and had to wait 20mins and there was only one car ahead of me. That’s ridiculous

Atmosphere: 1

Food: 1

Service: 1