Ask for a mocha shake, and they handed me a cup of milk and then shut the door and walked off. Had to sit there for 10 minutes until somebody came back to the window only for them to have an attitude when they had to remake it. That shake was seven dollars. I’m not OK with that.
W F (Long Trang)
I don't know what kind of goat roping is going on at this place! The last 6... YES 6 orders from here have had to be replaced or canceled. How hard is it to serve what's on YOUR MENU? I understand that supplies run out but, EVERY TIME? What do I have to do to get one of those Superman blizzards? Apparently, the entire population of Wilson gets them because every time I order one they can't make one! I'm starting to believe that it's just me! I don't know who's running that place but, they should be fired! Sorry sorry sorry service!
E6508JAbobb
Rudest employees. Stay away. Have tried several times. Place is filthy. Employees rude. Over 10 years visiting this establishment. Last several visits negative. It trash. Never again.
Maurice Hendricks
amber was great today great customer service
Carrie Bass
Two stars for the delicious ice cream. Minus three stars because “Shamaya” along with other staff not listed on the receipt need customer service training. Although I thought being kind and friendly would be a requirement to even have her job but I digress. Yelling through the speaker at the drive thru, no greeting at the window, and just an all around disgraceful attitude just really isn’t pleasant. Do better.
Kay Boykin
This was our special treat
Atmosphere: 5
Food: 5
Service: 5
Jamie J
If I could give 0 stars I would. This Dairy Queen is the worst. Just drove 25 minutes to this Dairy Queen cause it’s the only one here and the girl told us at the drive thru that there was a 15 minute wait on ice cream!! We tried walking in and another girl stopped us and said it was drive thru only. We went back through the drive thru and the girl told us again it was 15 minutes and park in front of the store. We did not understand how the hell Dairy Queen is a mostly ice cream company that can’t even keep the machines on to sell the products. Every time we come here, there’s always something not available or they’re “out of stock” with certain ingredients. This place needs to do better.
Curtis Boyd
Very poor service... Hoodie and Atitude at work... Is their a dress code??? The young lady at the front counter doesn't know how or refuse to greet you when she's not on her phone... Just a mess...
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Banana Split
Bob Bosley
Rudest employees. Ignore their customer. GOT to store at 8 no one answered driveup order speaker, went to window no one there, went to front door locked. Finally saw someone in back. Knocked on door employees cursed and yelled, gestured and refused to serve my family??? Been going to this location for over 10 years. NEVER again.
Atmosphere: 1
Food: 2
Service: 1
Bob Bosley
went to drive up, no answer, went to window no answer. no one there, went to front door locked. looked in window. all employees hiding in back. finally came out cursing and yelling. refused to serve our family. By far rudest people. The last time we went the attitude of the employees was questionable. After today,? Weve been going to this location for 10 years....... NEVER AGAIN.
The person taking the orders was eating while taking our order. The tabels were dirty. But the ice cream was good.
Atmosphere: 1
Food: 3
Service: 1
Matt Davis
Not helpful at all today. Everything we asked for that was on the menu wasn’t available anymore. They even said they don’t do the Julius’s anymore?!?! Was more than happy to send us away with nothing. This location needs employees that at least act like they care
Kisha Armour
Love real ice cream this is the spot good ice cream cake too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, Ice Cream Cake
William Harris
Ice machine was down. Previous visit they were out of bananas. So no thoughts on the food due to disappointment
Alexis Hamm
My question is who thought to promote the person to a managerial position that hires the roaches that work at this location. Moved away from this area almost 10 years ago, have never visited this Dairy Queen location & they reminded me why I’ve never missed this place.Not that these morons care but little did the cashier know, as I was trying to figure out my order for 4 different people in my car - she was getting impatient & the person at the window with her happened to be my sister - she proceeds to tell her coworkers “This girl needs to hurry up” while smacking her lips. I’m sure her mom’s real proud.They list off the 100 things they’re not offering today, one of them being what my sister came for & so she proceeds to ask just for a plain ice cream cone, nothing in it. Pretty simple request you would think….the girl rudely asked her 3x “small, medium, large” (asking about ice cream size) & my sister finally realized she wasn’t comprehending what she was saying so she tried to catch her at the window with no success, so she paid for the ice cream she didn’t ask for & finally was able to ask the girl for a PLAIN cone. Which generously came with a side of ratchet attitude. Shocker.All of that to swing back to my original question, who looked at these people and thought “yep, you’re the person I want to represent my business”. ?
Ask for a mocha shake, and they handed me a cup of milk and then shut the door and walked off. Had to sit there for 10 minutes until somebody came back to the window only for them to have an attitude when they had to remake it. That shake was seven dollars. I’m not OK with that.
I don't know what kind of goat roping is going on at this place! The last 6... YES 6 orders from here have had to be replaced or canceled.
How hard is it to serve what's on YOUR MENU? I understand that supplies run out but, EVERY TIME? What do I have to do to get one of those Superman blizzards? Apparently, the entire population of Wilson gets them because every time I order one they can't make one!
I'm starting to believe that it's just me!
I don't know who's running that place but, they should be fired! Sorry sorry sorry service!
Rudest employees. Stay away. Have tried several times. Place is filthy. Employees rude. Over 10 years visiting this establishment. Last several visits negative. It trash. Never again.
amber was great today great customer service
Two stars for the delicious ice cream. Minus three stars because “Shamaya” along with other staff not listed on the receipt need customer service training. Although I thought being kind and friendly would be a requirement to even have her job but I digress. Yelling through the speaker at the drive thru, no greeting at the window, and just an all around disgraceful attitude just really isn’t pleasant. Do better.
This was our special treat
Atmosphere: 5
Food: 5
Service: 5
If I could give 0 stars I would. This Dairy Queen is the worst. Just drove 25 minutes to this Dairy Queen cause it’s the only one here and the girl told us at the drive thru that there was a 15 minute wait on ice cream!! We tried walking in and another girl stopped us and said it was drive thru only. We went back through the drive thru and the girl told us again it was 15 minutes and park in front of the store. We did not understand how the hell Dairy Queen is a mostly ice cream company that can’t even keep the machines on to sell the products. Every time we come here, there’s always something not available or they’re “out of stock” with certain ingredients. This place needs to do better.
Very poor service...
Hoodie and Atitude at work...
Is their a dress code???
The young lady at the front counter doesn't know how or refuse to greet you when she's not on her phone...
Just a mess...
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Banana Split
Rudest employees. Ignore their customer. GOT to store at 8 no one answered driveup order speaker, went to window no one there, went to front door locked. Finally saw someone in back. Knocked on door employees cursed and yelled, gestured and refused to serve my family??? Been going to this location for over 10 years. NEVER again.
Atmosphere: 1
Food: 2
Service: 1
went to drive up, no answer, went to window no answer. no one there, went to front door locked. looked in window. all employees hiding in back. finally came out cursing and yelling. refused to serve our family. By far rudest people. The last time we went the attitude of the employees was questionable. After today,? Weve been going to this location for 10 years....... NEVER AGAIN.
Restaurantji Recommends
The person taking the orders was eating while taking our order. The tabels were dirty. But the ice cream was good.
Atmosphere: 1
Food: 3
Service: 1
Not helpful at all today. Everything we asked for that was on the menu wasn’t available anymore. They even said they don’t do the Julius’s anymore?!?! Was more than happy to send us away with nothing. This location needs employees that at least act like they care
Love real ice cream this is the spot good ice cream cake too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, Ice Cream Cake
Ice machine was down. Previous visit they were out of bananas. So no thoughts on the food due to disappointment
My question is who thought to promote the person to a managerial position that hires the roaches that work at this location. Moved away from this area almost 10 years ago, have never visited this Dairy Queen location & they reminded me why I’ve never missed this place.Not that these morons care but little did the cashier know, as I was trying to figure out my order for 4 different people in my car - she was getting impatient & the person at the window with her happened to be my sister - she proceeds to tell her coworkers “This girl needs to hurry up” while smacking her lips. I’m sure her mom’s real proud.They list off the 100 things they’re not offering today, one of them being what my sister came for & so she proceeds to ask just for a plain ice cream cone, nothing in it. Pretty simple request you would think….the girl rudely asked her 3x “small, medium, large” (asking about ice cream size) & my sister finally realized she wasn’t comprehending what she was saying so she tried to catch her at the window with no success, so she paid for the ice cream she didn’t ask for & finally was able to ask the girl for a PLAIN cone. Which generously came with a side of ratchet attitude. Shocker.All of that to swing back to my original question, who looked at these people and thought “yep, you’re the person I want to represent my business”. ?
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