Subway

3401 Raleigh Rd Pkwy W #9F, Wilson
(252) 234-7391

Recent Reviews

James Reynolds

Very nice and great job

Atmosphere: 5

Food: 5

Service: 5

Sarai Sarai

Went in for a chicken bacon ranch sub. Everything was good except the oven must of not been working because I watched the person put inside over and when I bit into it my chicken,bacon and cheese were cold. The manager did offer a new sub or money back but I said no because I could tell those employees were trying their best to make a great sub plus I was on short lunch break.

Atmosphere: 4

Food: 4

Service: 4

Taronta Mack

The young lady, Olivia gave information that was helpful, and was pleasant. The food was fresh. I will be back again.

Atmosphere: 5

Food: 5

Service: 5

Heather leather

Went in at 4:30 on a Saturday to eat. Walked in no one was around saw the light in back were the kitchen is be turned off. My boyfriend called for someone 4 times stayed 15 minutes no one ever came up so we left and ate elsewhere. Never in my life have I walked in a place of business like that before.

Atmosphere: 2

Food: 3

Service: 1

Mel Patterson

I walked in the store and they said they don’t make pizza subs no more and I know that’s not true cause I had one yesterday at a different

Atmosphere: 1

Food: 1

Service: 1

Gigi S

Worst location I've been to so far. Most employees are unfriendy, unhelpful and unsanitary. Their sanitation rating says it all. I've had hair in my food because they dont wear hairnets for some reason. This is the 2nd time I've ordered online and they have been closed. 1st time they wouldn't even give me a refund because apparently they didn't get my money. Another time I noticed they didn't put cucumbers in 2 sandwiches I ordered so I went up to the employee and said maybe he forgot to put the cucumbers in there and if I could get some and he just looked at me annoyed & said he's out of cucumbers. He could've said that when I picked up my order instead of assuming I would forget or not notice.

Atmosphere: 1

Food: 3

Service: 1

ms. kaydia

It’s clean- but bad service. The employees don’t listen to what you ask for. They put wrong toppings on your sandwich.

Atmosphere: 3

Food: 1

Service: 1

Chad Smith

Black dude "sandwich artist" needs to find a new job! Ignorant and super customer unfriendly. He is a poor representation of what subway should look.

Andrew Murphy

This Subway is awful, they are constantly closed during normal business hours. There have been several times where I made the mistake of driving 20 minutes out to this location under the good faith assumption that they would be open during the posted business hours. Apparently they enjoy wasting people’s gas money and time. When they are open the customer service is slow and the employees are rude and the managers do not care. They have a complete and utter disregard for their customers, I will never come back here.

James Engel

Visited on 1/13/23. Was clean, quick. Young woman with blue hair(didn't ger her name) that helped me and my 7 year old daughter ran the entire line. Was fast, efficent, very friendly and professional. Subs where made perfect. Even gave my kid a little plastic cup of pickles. She likes those separate. Most locations look at me sideways about that. My daughter said "daddy she's so nice" that says alot. Yall have a very solid employee

Sarah Harris

Never open when you want it. They close at 9:30 but got blank stares from the two employees behind the counter trying to enter (doors are locked) and it’s not even 8pm yet. This has happened a handful of times, I think I’ve only been able to eat here once.

Melissa Grimes

Ordered on app. Told to pick up at 6:15. I got there at 6:07. Hours said they were open until 9, but was told they were closed at 6:07. Employees would not open door. Was told by employee they didn’t get my order even though I had order number in hand. Very rude and they had bag in hand when they left.

Daniel sexton

Did online order for the monster sub. Got to the shop a little early so they weren't finished with our order. That's fine. Got the subs and they where both wrong. Everyone makes a mistake they where happy to remake them for us and offered us free cookies (we declined) 15 minuets later we got our subs. Completely wrong again. No bacon. After the cashier argued with me she took the receipt to the manager I guess and realized it was done wrong. We sit down waiting for the issue to be fixed. The manager looks at us and says " do y'all want us to put the bacon on them or are y'all going to do it" the wife said no we would not like to make our sandwiches and we would like for them to be hot.... Like they are supposed to be. The cashier then said "well why don't you come stand up here and tell me how to make them" .... It's on the receipt. Asked for a refund then went to Jersey Mike's, our first time ever going there. Amazing subs for $2 more the amount of meats and topping makes subway look like a joke. Y'all's new sub line is going to fail horribly if people start to realize they can go to Jersey Mike's and get so much more for an extra dollar. Will not be going back to subway.

Bro Cole

Who is the general manager of this location, a very nice young lady works here by the name of Olivia and I witnessed a manager not sure of her name. A heavy set black lady with dread updo, she verbally abused this yung lady to the point of her.crying hysterically

Ashley Renfrow

I understand if your oven is broken...but you guys NEVER get the chicken bacon ranch right.....you completely forgot the bacon and ranch this time... Our meatball sandwich looked like a wreck as well....wth is going on in this store?!?

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