Bojangles
585 Northwest Blvd, Winston-Salem
(336) 722-4282
Recent Reviews
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This is the MOST RUDEST Bojangles restaurant EVER!!! It’s one thing to be understaffed, that’s not the front workers fault. But no acknowledgement of “Hey someone will be with you or just a moment.” NOTHING!!! After the front worker looks over to my family and I after the 3rd time, rolling her eyes, I politely walked myself out the door. Just DISGUSTING and a sorry excuse. If you don’t want to work with people than don’t work in customer service😡
Service: 1
I am new to this side of winston salem because of a new job. This time the automatic menu voice is aggravating and clearly it wasn't working, or the poor cashier inside was fed up with it. so a few cars behind me and 1 in front of me just sat until we figured out that something was wrong. they never bother to come outside and put up a sign anymore if the speaker is broken (even other locations also), they just let you sit there! as a result they got my order wrong. And she wasnt moved by the fact that I parked and came back in to correct it.
thanks to the front cashier she gave me the 1 strip of bacon I actually ordered from the speaker drive thru. which is not what the window cashier rang up (the difference between deluxe and BLT). Anyways if you park and eat like I do, keep your windows up and doors locked. I only ever order a chicken sandwich with either slaw or the BLT OPTION and a honey mustard or mayo.
Atmosphere: 4
Food: 4
Service: 4
this cancel the best hi in in Salem
Atmosphere: 4
Food: 1
Service: 4
Longest wait in the world. Just go to the taco truck across the street!
Service: 1
The food was good not a popular spot but it was great overall.
Always an issue at this location
Not so speedy but newly remodeled
Atmosphere: 4
Food: 5
Service: 4
The sweet girl at the window I believe her name is Leah made the experience worth it
Atmosphere: 1
Food: 2
Service: 5
Orlando and the rest of the staff are good people they keep a smile on your face and the are very respectful and pleasant and Orlando went out his way to make sure I was happy when I left
Atmosphere: 5
Food: 5
Service: 5
I would avoid this Bojangles location. When we arrived, and pulled up to the drive through, the person ahead of us seemed to be having a lot of trouble ordering their food, so we were stuck for a while and ended up being late to our event. When we got to order our food, we found out why: their ordering system is automated AI. Whether or not you support the advancement of AI in our society, this use of it made our customer service experience clunky and lifeless, and caused us to be late for a religious event.
Restaurantji Recommends
Usually staff by children, who have no idea what professionalism means
Atmosphere: 3
Food: 3
Service: 2
I only used the bathroom here. It was clean & I truly appreciate the young lady who allowed me to utilize the restroom. She was so courteous, kind, & very respectful. This young lady was especially professional.
7-6-25
Speed of service needs to be improved. The food & customer service is exceptional.
Atmosphere: 5
Food: 5
Service: 5
Food was horrible. Fries cooked in old grease . Biscuit wasn’t fully cooked . Restaurant dirty . I could go on & on. .. don’t waste your money here
Atmosphere: 1
Food: 1
Service: 1
The food was ok not very clean dinning area
Atmosphere: 2
Food: 2
Service: 3
Shut it down! Bojanglea is famous for chicken and biscuits why get my biscuits. Service is crazy slow
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