First time I've been back since they rebuilt and I love the new building but the food wasn't that great today, even though there was a line around the building as usual. My favorite go to Chic Fil A is the one in Kernersville. The chicken strips tasted like they kept them heated, not as crispy fresh and the mac and cheese was not as expected. The new layout is easier for drive through and to get in and out of the parking lot.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Tenders, Mac & Cheese
Kaitlin Lenaburg
was given one napkin, none of my sauces, and no straws. food was fine tasting though.
Atmosphere: 4
Food: 5
Service: 1
Chandler Wilson
Payed for breakfast @10:20 that gave them 10 minutes to make my food and put it on the “mobile pickup” table. All because I didn’t show up by 10:30 (I showed up at 10:32) they canceled my order completely. Pretty poor customer service as one of the workers in the back was probably eating my breaded chicken minis. I will never come back here
Atmosphere: 1
Food: 1
Service: 1
Ashley Peoples
I popped thru the drive thru to grab lunch before an appointment and it didn't disappoint. It was very quick, food was right, hot and good.
Atmosphere: 5
Food: 5
Service: 5
Steven Burney
Great as usual!
Atmosphere: 5
Food: 5
Service: 5
Dylan Blackburn
Ever since the reopening the service has gone down dramatically. Almost every order I receive is wrong in some regard and I often don’t notice until I arrive home. Also much slower than before
Last night I was served the completely wrong sandwich despite the sticker saying the right thing. The worst part is Chickfila’s app is useless when it comes to reporting issues for your order as it gives no options when I click on Order Issues in my transaction history.
Atmosphere: 4
Food: 3
Service: 1
John Hughey
Clean. Courteous. Fast. Delicious!
Ashton Weston
The manager there, Braeden is always so helpful and incredibly nice. Always amazing service even when it’s late at night! 5 stars all around
Atmosphere: 5
Food: 5
Service: 5
Patrick Machen
New spot looks nice but now deliveries take forever and customer service is worse
The new layout is easier to get in and out of than before, which is great. Staff is friendly. Food is high quality. When I had a small hiccup with my catering order (an issue with the app more than anything) they were quick to make it right.
Atmosphere: 4
Food: 5
Service: 5
Jonas Moses
Completely fouled up my wife's salad. Totally wrong salad, even though the receipt showed my order was correct. No meat on the salad, no blue cheese, essentially a plain lettuce salad.
Catika Zielke
Honestly, the worst chick-fil-a I've ever been to. Compared to all the others.. this was more like McDonald's.
Atmosphere: 3
Food: 3
Service: 3
Nisha
The new remodeling is nice. The employees are mostly friendly, the food is good but the service between the drive thru & mobile thru is very slow during the night hours. They slack off during that time, still good food tho depending on who’s cooking :)
Atmosphere: 3
Food: 4
Service: 2
FarmBoy
The gift cards there have been compromised. I used a new gift card I purchased from that location and it had $.036 on it when I got around to using it. The girl was an idiot and the manager was worse at explaining that ppl use the no. on the back JUST F'N CHARGE MY ASS SO I CAN GO HOME!
First time I've been back since they rebuilt and I love the new building but the food wasn't that great today, even though there was a line around the building as usual. My favorite go to Chic Fil A is the one in Kernersville. The chicken strips tasted like they kept them heated, not as crispy fresh and the mac and cheese was not as expected. The new layout is easier for drive through and to get in and out of the parking lot.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Tenders, Mac & Cheese
was given one napkin, none of my sauces, and no straws. food was fine tasting though.
Atmosphere: 4
Food: 5
Service: 1
Payed for breakfast @10:20 that gave them 10 minutes to make my food and put it on the “mobile pickup” table. All because I didn’t show up by 10:30 (I showed up at 10:32) they canceled my order completely. Pretty poor customer service as one of the workers in the back was probably eating my breaded chicken minis. I will never come back here
Atmosphere: 1
Food: 1
Service: 1
I popped thru the drive thru to grab lunch before an appointment and it didn't disappoint. It was very quick, food was right, hot and good.
Atmosphere: 5
Food: 5
Service: 5
Great as usual!
Atmosphere: 5
Food: 5
Service: 5
Ever since the reopening the service has gone down dramatically. Almost every order I receive is wrong in some regard and I often don’t notice until I arrive home. Also much slower than before
Last night I was served the completely wrong sandwich despite the sticker saying the right thing. The worst part is Chickfila’s app is useless when it comes to reporting issues for your order as it gives no options when I click on Order Issues in my transaction history.
Atmosphere: 4
Food: 3
Service: 1
Clean. Courteous. Fast. Delicious!
The manager there, Braeden is always so helpful and incredibly nice. Always amazing service even when it’s late at night! 5 stars all around
Atmosphere: 5
Food: 5
Service: 5
New spot looks nice but now deliveries take forever and customer service is worse
Slowest spot ever
Service: 1
Restaurantji Recommends
The new layout is easier to get in and out of than before, which is great. Staff is friendly. Food is high quality. When I had a small hiccup with my catering order (an issue with the app more than anything) they were quick to make it right.
Atmosphere: 4
Food: 5
Service: 5
Completely fouled up my wife's salad. Totally wrong salad, even though the receipt showed my order was correct. No meat on the salad, no blue cheese, essentially a plain lettuce salad.
Honestly, the worst chick-fil-a I've ever been to. Compared to all the others.. this was more like McDonald's.
Atmosphere: 3
Food: 3
Service: 3
The new remodeling is nice. The employees are mostly friendly, the food is good but the service between the drive thru & mobile thru is very slow during the night hours. They slack off during that time, still good food tho depending on who’s cooking :)
Atmosphere: 3
Food: 4
Service: 2
The gift cards there have been compromised. I used a new gift card I purchased from that location and it had $.036 on it when I got around to using it. The girl was an idiot and the manager was worse at explaining that ppl use the no. on the back JUST F'N CHARGE MY ASS SO I CAN GO HOME!
Atmosphere: 2
Food: 5
Service: 2
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