Service normally is good but you eat a half cooked burger is unacceptable especially after I waited ruffly 10 minutes just to get my food not to mention the 10 minutes I waited to place my order
Atmosphere: 1
Food: 1
Service: 2
Mrs Wall
Food was raw not done horrible customer service
Atmosphere: 1
Food: 1
Service: 1
Andrew Newman
They don’t LISTEN! Got my order wrong after trying to confirm it TWICE. And their audio SUCKS! You can’t understand them it cuts off and is so damn choppy. Worst experience at cook out I’ve had
Atmosphere: 1
Food: 5
Service: 1
Jayden
It appears that the lady with the red afro at Nacesscity was rather impolite. We found ourselves repeating our order on three separate occasions, and she did not offer a greeting or a farewell.
Atmosphere: 1
Food: 5
Service: 1
John Patrick
This place gets the job done. I always feel valued here.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Yount
Strange area. Ok drive thru. Pretty fast service. Kind workers. Not a fan of the location itself. The food was great!!!
Atmosphere: 3
Food: 5
Service: 4
Jeremy George
Little long wait that night but food was great, can’t complain. Great service
Atmosphere: 5
Food: 5
Service: 5
April
Always good, Cook Out..
Atmosphere: 4
Food: 5
Service: 4
Cora Luria
I am gluten-free not by choice but they still added a bun
I’m sharing this review because you have an item on the menu and you are not cooking it correctly. I ordered a quesadilla and it was not fully cooked. The cheese was not melted and you gave me no fork to eat my coleslaw and there was no napkins in the bag and no condiments no ketchup, no sour cream no nothing no salsa Very very unhappy with cookout
Atmosphere: 3
Food: 1
Service: 3
Tim “Tim Tym”
Cookout is always good. They listen to your order they get it right 99.9! Milkshakes are great, any flavor. Mix and match the wide variety of flavors and fresh fruits (peach-pineapple & some berries my fav!) as well as candy bar flavors, cookies.
Atmosphere: 5
Food: 5
Service: 5
Morgan Moore
Stopped at this cookout after attending a funeral out of town. I wasn't familiar with the area and it was only a 3-minute detour from my planned route. It's a double drive-thru and walk-up window only. No dine-in lobby. They forgot an item on my order and I walked up to the windows and they quickly corrected it. After getting down the road realized it was cheese and not beef Quesadilla. It wasn't fresh, however, I got two meals for under $12 so I'm pretty happy overall. The atmosphere, the restaurant was in a sketchy part of town. It's not the restaurant's fault, just felt like I should lock the doors before enjoying my food.
Atmosphere: 3
Food: 4
Service: 5
Malachi Woodard
I have been coming to this cookout for the last 4 years. I have nothing bad to say; they are quick, very friendly, and the food is always amazing. The crew tonight was especially nice, and accommodating with our late night orders. I know I will be back. Great work!!
Even though this place can get busy at times I’ve never had to wait too long and they never have gotten in my order wrong or anything like that and The girls that usually take my orders are always polite and yeah, good location
Service normally is good but you eat a half cooked burger is unacceptable especially after I waited ruffly 10 minutes just to get my food not to mention the 10 minutes I waited to place my order
Atmosphere: 1
Food: 1
Service: 2
Food was raw not done horrible customer service
Atmosphere: 1
Food: 1
Service: 1
They don’t LISTEN! Got my order wrong after trying to confirm it TWICE. And their audio SUCKS! You can’t understand them it cuts off and is so damn choppy. Worst experience at cook out I’ve had
Atmosphere: 1
Food: 5
Service: 1
It appears that the lady with the red afro at Nacesscity was rather impolite. We found ourselves repeating our order on three separate occasions, and she did not offer a greeting or a farewell.
Atmosphere: 1
Food: 5
Service: 1
This place gets the job done. I always feel valued here.
Atmosphere: 5
Food: 5
Service: 5
Strange area. Ok drive thru. Pretty fast service. Kind workers. Not a fan of the location itself. The food was great!!!
Atmosphere: 3
Food: 5
Service: 4
Little long wait that night but food was great, can’t complain. Great service
Atmosphere: 5
Food: 5
Service: 5
Always good, Cook Out..
Atmosphere: 4
Food: 5
Service: 4
I am gluten-free not by choice but they still added a bun
Atmosphere: 2
Food: 2
Service: 2
Top notch cook out 👌
Restaurantji Recommends
I’m sharing this review because you have an item on the menu and you are not cooking it correctly. I ordered a quesadilla and it was not fully cooked. The cheese was not melted and you gave me no fork to eat my coleslaw and there was no napkins in the bag and no condiments no ketchup, no sour cream no nothing no salsa Very very unhappy with cookout
Atmosphere: 3
Food: 1
Service: 3
Cookout is always good. They listen to your order they get it right 99.9! Milkshakes are great, any flavor. Mix and match the wide variety of flavors and fresh fruits (peach-pineapple & some berries my fav!) as well as candy bar flavors, cookies.
Atmosphere: 5
Food: 5
Service: 5
Stopped at this cookout after attending a funeral out of town. I wasn't familiar with the area and it was only a 3-minute detour from my planned route. It's a double drive-thru and walk-up window only. No dine-in lobby. They forgot an item on my order and I walked up to the windows and they quickly corrected it. After getting down the road realized it was cheese and not beef Quesadilla. It wasn't fresh, however, I got two meals for under $12 so I'm pretty happy overall. The atmosphere, the restaurant was in a sketchy part of town. It's not the restaurant's fault, just felt like I should lock the doors before enjoying my food.
Atmosphere: 3
Food: 4
Service: 5
I have been coming to this cookout for the last 4 years. I have nothing bad to say; they are quick, very friendly, and the food is always amazing. The crew tonight was especially nice, and accommodating with our late night orders. I know I will be back. Great work!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger, Quesadilla, Cajun Chicken
Even though this place can get busy at times I’ve never had to wait too long and they never have gotten in my order wrong or anything like that and The girls that usually take my orders are always polite and yeah, good location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger, BBQ, Sauce, Quesadilla, Pudding
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