Young lady in drive thru was rude I can tell she does not have patience. My mom usually does not order from cookout and asked about vegetables by the end of the Oder you can tell she was frustrated. When we got to the window I asked for sauce a received no sauce and no napkins. When giving my mom back her change a dollar dropped on the ground she said sorry and closed the window . I have worked in fast food and clearly she is just there for the paycheck. I don’t know her name but for management purposes it was November 23 about 1:30 a.m.
Atmosphere: 4
Food: 3
Service: 1
Gabrielle Shively
Ok so the past two visits were horrible. I usually go to the Cook Out on Reynolda where the food is great and the service is decent. On Sunday 10/19/25 I was greeted at the speaker by someone using a heavy and stereotypical racist “Asian” accent. I repeated my order several times. I asked them to please stop being racist and take my order. The same person stopped using that voice and told me it was a new employee that didn’t speak much English 🙄 I’m just trying to get my kid a cookout tray. Today10/26 I went through again. The same kid (extremely heavy dark skinned male with very unkempt dreads) was playing on the speaker, messing my order up on purpose, repeating things back incorrectly, using the accent again, so I drove up to the window to see what the issue was. It was the same guy playing around, he started yelling at me in front of my sons that everyone was on break and I could leave. So I did. And I’ll never go back.
Atmosphere: 1
Service: 1
Elesha Kirkland
I go for a cappuccino with chocolate chip milkshake!
Food: 5
Service: 5
Reynaldo Fry
THE DRIVE THRU PERSON HAD AND ATTITUDE WHEN ASK A QUESTION.
Atmosphere: 1
Food: 1
Service: 1
Tucker Huffman
This is the 2nd time in a week they messed my order up and I overheard the car in front of me order was also messed up
Atmosphere: 2
Food: 1
Service: 2
Danielle R
This is always pretty good food and my order is usually correct! The one in king gives you more fries though!
Atmosphere: 4
Food: 4
Service: 4
Nancy Mitchell
No inside dinning. Sucks
S Perry
The lady who is working the window tonight was rude and kept slamming the window in my face without providing me with my full order. Finally get my order and you can smell the old grease on the fries through the bag.
Kewosyne
I dont hate it it's just cuz the food sucks. I'd recommend hire new people who know how to make food better. Not tryna to be mean tho.
The staff is cool.
Idk how the inside looks but I wish for every cookout to have a dine in.
I rated a cook out in Peter's creek in yelp too so I don't hate you guys. I love you guys.
The food was good. There was only one line open, so there was some wait time, but nothing major!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burger
Ken Woodyard
Good, quick service
Elaine Marsh
They got my order on but they kept telling me to repeat myself over and over and over otherwise they were great
Atmosphere: 5
Food: 5
Service: 3
Todd Myers
I just recently went to one of your restaurants. I ordered a regular cheddar style burger with chili cheese fry. The service was horrible. It was like I was inconveniencing them to take my order. Food tasted old and like it was cooked on a dirty grill. No condiments. Cheese was running out of the tray all in the bag. It’s like my food was thrown together. I will NOT be going to this particular location anytime in the future. Simply unacceptable
Young lady in drive thru was rude I can tell she does not have patience. My mom usually does not order from cookout and asked about vegetables by the end of the Oder you can tell she was frustrated. When we got to the window I asked for sauce a received no sauce and no napkins. When giving my mom back her change a dollar dropped on the ground she said sorry and closed the window . I have worked in fast food and clearly she is just there for the paycheck. I don’t know her name but for management purposes it was November 23 about 1:30 a.m.
Atmosphere: 4
Food: 3
Service: 1
Ok so the past two visits were horrible. I usually go to the Cook Out on Reynolda where the food is great and the service is decent.
On Sunday 10/19/25 I was greeted at the speaker by someone using a heavy and stereotypical racist “Asian” accent. I repeated my order several times. I asked them to please stop being racist and take my order. The same person stopped using that voice and told me it was a new employee that didn’t speak much English 🙄 I’m just trying to get my kid a cookout tray.
Today10/26 I went through again. The same kid (extremely heavy dark skinned male with very unkempt dreads) was playing on the speaker, messing my order up on purpose, repeating things back incorrectly, using the accent again, so I drove up to the window to see what the issue was. It was the same guy playing around, he started yelling at me in front of my sons that everyone was on break and I could leave. So I did. And I’ll never go back.
Atmosphere: 1
Service: 1
I go for a cappuccino with chocolate chip milkshake!
Food: 5
Service: 5
THE DRIVE THRU PERSON HAD AND ATTITUDE WHEN ASK A QUESTION.
Atmosphere: 1
Food: 1
Service: 1
This is the 2nd time in a week they messed my order up and I overheard the car in front of me order was also messed up
Atmosphere: 2
Food: 1
Service: 2
This is always pretty good food and my order is usually correct!
The one in king gives you more fries though!
Atmosphere: 4
Food: 4
Service: 4
No inside dinning. Sucks
The lady who is working the window tonight was rude and kept slamming the window in my face without providing me with my full order. Finally get my order and you can smell the old grease on the fries through the bag.
I dont hate it it's just cuz the food sucks. I'd recommend hire new people who know how to make food better. Not tryna to be mean tho.
The staff is cool.
Idk how the inside looks but I wish for every cookout to have a dine in.
I rated a cook out in Peter's creek in yelp too so I don't hate you guys. I love you guys.
Food: 1
Service: 5
Trash ngl horrible in getting anything right
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Burger
Restaurantji Recommends
Always a good idea at 2 a.m.
Atmosphere: 4
Food: 5
Service: 5
The food was good. There was only one line open, so there was some wait time, but nothing major!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burger
Good, quick service
They got my order on but they kept telling me to repeat myself over and over and over otherwise they were great
Atmosphere: 5
Food: 5
Service: 3
I just recently went to one of your restaurants. I ordered a regular cheddar style burger with chili cheese fry. The service was horrible. It was like I was inconveniencing them to take my order. Food tasted old and like it was cooked on a dirty grill. No condiments. Cheese was running out of the tray all in the bag. It’s like my food was thrown together. I will NOT be going to this particular location anytime in the future. Simply unacceptable
Atmosphere: 1
Food: 1
Service: 1
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