There wait Time is getting better so you are not wasting gas in
Atmosphere: 4
Food: 3
Service: 4
Navaneethan Kobalakrishnan
Excellent food. Very difficult to order on the drive though.
Atmosphere: 3
Food: 4
Service: 2
Haley Steele
Terrible service, he tried to come up with excuses on why the service was sooo terrible...smh I didn't even get my food, I drove off, after waiting 20 minutes. I went to the Cookout on Reynolda and had my food in 5-8 minutes tops!!
Service: 1
Angie Nunez
My chicken sandwich was not cooked properly or my chicken nuggets I am Pregnant so I did not get to enjoy my food and my fries were cold, I live not even 10min away from this place… they weren’t even busy either and my drink was mixed or something because I asked for a cheerwine and I got id even know what drink I got !! My visit here was just not great at all so disappointing, they need to do better!!
Atmosphere: 1
Food: 1
Service: 1
Mckenzie S.
I would not recommend cook out at all, this was the second time I've had cook out and to say the least I wasn't happy with it. Both times the customer service was not amazing and it was horrible trying to make an order in the drive through. This time especially I didn't enjoy it because the whole time trying to order we(my husband and I) could barely hear the person trying to take our order. He kept cutting out and was very quite. Then half way though it went quite and we had no answer when saying "hello". We assumed we'd finish at the window yet when we pulled up we were told "they can't make any changes at the window" as well as the last thing that was heard was a chicken sandwich. To prevent further altercation we just said we'd be fine with whatever was on the order. Yet all we brought home was out two trays and three drinks? No chicken sandwich.... So some how the order had been changed at the window. We had also been advise to just go back through the drive through to order anything that had been missed yet at this time it was about 12:30 at night. And yes I know it's late but when you want food you still want it made right with some understanding and without being talked down to. The food was not great either the fries were soggy and the food was moist not 5 minutes after getting it(the only one who liked the fries was my almost two yo son and he eats stale cereal he finds under his bed). For almost $20 and trying to pay bills I will never go to another cook out because it's just a waist of money and the food has never really been good.
Author Dia
Cook Out food is very greasy! Once you place your order, they rush you because I have been told that they are on a timer! Half of the time your order is incorrect! The food gives you heartburn and they rush you through the line! It is not worth the effort to purchase food that is upsetting to your stomach! I stopped buying food from Cook Out!
Foul Caeda
They have the best shakes under the
Atmosphere: 3
Food: 4
Service: 3
Angela K Frazier
Glad to have one in my neighborhood. Love the burgers.
After a dip in service and food prep, my last several trips are back on top. Keep up the all aroind service.
Atmosphere: 5
Food: 5
Service: 5
TOKIE-sMokesALOT
Very few parking spots and it's always crowded the employees are very rude and the food is never cooked right either it's overdone or it's raw this location in particular recently had a problem where a customer found a maggot inside of one of the burgersVegetarian options: None
Clean place. Small portions but the prices align with that. Burgers were not very hot. This was an ok meal. They may have been under some construction because of the huge empty space inside, but it was sort of irritating having to ask for every condiment we needed at the counter while the workers were trying to take and fill orders. They probably should put up a folding table with all their condiments in the empty space until they finish whatever side project they're working on.
Service was very
Atmosphere: 3
Food: 4
Service: 2
Great blueberry
Atmosphere: 4
Food: 4
Service: 4
There wait Time is getting better so you are not wasting gas in
Atmosphere: 4
Food: 3
Service: 4
Excellent food. Very difficult to order on the drive though.
Atmosphere: 3
Food: 4
Service: 2
Terrible service, he tried to come up with excuses on why the service was sooo terrible...smh I didn't even get my food, I drove off, after waiting 20 minutes. I went to the Cookout on Reynolda and had my food in 5-8 minutes tops!!
Service: 1
My chicken sandwich was not cooked properly or my chicken nuggets I am Pregnant so I did not get to enjoy my food and my fries were cold, I live not even 10min away from this place… they weren’t even busy either and my drink was mixed or something because I asked for a cheerwine and I got id even know what drink I got !! My visit here was just not great at all so disappointing, they need to do better!!
Atmosphere: 1
Food: 1
Service: 1
I would not recommend cook out at all, this was the second time I've had cook out and to say the least I wasn't happy with it. Both times the customer service was not amazing and it was horrible trying to make an order in the drive through. This time especially I didn't enjoy it because the whole time trying to order we(my husband and I) could barely hear the person trying to take our order. He kept cutting out and was very quite. Then half way though it went quite and we had no answer when saying "hello". We assumed we'd finish at the window yet when we pulled up we were told "they can't make any changes at the window" as well as the last thing that was heard was a chicken sandwich. To prevent further altercation we just said we'd be fine with whatever was on the order. Yet all we brought home was out two trays and three drinks? No chicken sandwich.... So some how the order had been changed at the window. We had also been advise to just go back through the drive through to order anything that had been missed yet at this time it was about 12:30 at night. And yes I know it's late but when you want food you still want it made right with some understanding and without being talked down to. The food was not great either the fries were soggy and the food was moist not 5 minutes after getting it(the only one who liked the fries was my almost two yo son and he eats stale cereal he finds under his bed). For almost $20 and trying to pay bills I will never go to another cook out because it's just a waist of money and the food has never really been good.
Cook Out food is very greasy! Once you place your order, they rush you because I have been told that they are on a timer! Half of the time your order is incorrect! The food gives you heartburn and they rush you through the line! It is not worth the effort to purchase food that is upsetting to your stomach! I stopped buying food from Cook Out!
They have the best shakes under the
Atmosphere: 3
Food: 4
Service: 3
Glad to have one in my neighborhood. Love the burgers.
Food: 5
Service: 5
Recommended dishes: Burger, Onion Rings
Restaurantji Recommends
After a dip in service and food prep, my last several trips are back on top. Keep up the all aroind service.
Atmosphere: 5
Food: 5
Service: 5
Very few parking spots and it's always crowded the employees are very rude and the food is never cooked right either it's overdone or it's raw this location in particular recently had a problem where a customer found a maggot inside of one of the burgersVegetarian options: None
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Cheesecake Oreo, Cheesecake, Burger, Cheerwine Float, Pudding Chocolate
Clean place. Small portions but the prices align with that. Burgers were not very hot. This was an ok meal. They may have been under some construction because of the huge empty space inside, but it was sort of irritating having to ask for every condiment we needed at the counter while the workers were trying to take and fill orders. They probably should put up a folding table with all their condiments in the empty space until they finish whatever side project they're working on.
Food was great tho the workers aren't the
Atmosphere: 2
Food: 5
Service: 1
The guy was awesome making sure my order was
Atmosphere: 4
Food: 5
Service: 5