Update 7/17/25 - TERRIBLE customer service continues! Tried this location again today. Walked in, observed bald gentleman working behind the counter talking to co-worker. Neither addressed my presence. After 3-4 min I asked if they were working as I was unsure bc they boldly ignored my existence. Bald gentleman looked at me and said yes, are you? I said No, I don’t work here but I was waiting for someone to help me. He said what do you need? I requested center cake square pieces. He said they are all center pieces. I noticed cake squares from a previous tray on the side which he began boxing. I said can I get cake squares out of the tray please? He said why? I said because those have pink icing on them. He said it’s just strawberry. I said we have a strawberry allergy. He tossed the ones w/pink icing. He began a 2nd box, again boxing from the ones on the side. I asked again if I could have center pieces from the tray. He said why? I said I am getting them for somebody and merely following orders. He said there is nothing wrong with these. I said if you won’t get them from the center I don’t think I can get those. He said oh well and tossed the box in the trash. What is the problem with complying with a customer’s request? I didn’t ask him to run around the building. This dude! Please train this guy or remove him from customer interaction. I will take my money to the pleasant staff I have encountered at the delicious Nothing Bundt Cake shop! Dewey’s staff is the worst!
Worst customer service ever! Current staff are extremely rude and abrasive!! Bring back the sweet, elderly ladies that used to greet customers with a smile!!!
Jerry Lambert
Wonderful bakery. Been going there for years.
Crystal Locklear
The best cakes and sweets in town
Ass Hole
Everything that I have got from them have been great and it's mostly their soft moist oatmeal cookies
Sarah Bastian
Employees are extremely friendly and helpful and they have a wonderful selection of pastries, cakes, and ice cream.
Chelsea Timmons
When I say amazing I mean it. Perfect service and desserts to fill every need and occasion.
Carmen Brown
I want to start off by saying that people have so many options when it comes to where they choose to spend their money and it's obvious that this company does not understand that. Yesterday, I went to the store on Stratford rd and they were busy which wasn't a problem for me. The girl that came over to assist me ask for my order and then pointed and said "go to the register". Since there's two registers, I simply asked her which one and she responded by saying in a snide tone," It doesn't matter which one, just go to the front", no eye contact during the transaction or nothing. After paying for my item. I asked the cashier if I could speak with the manager and was informed that there wasn't one on "duty". I called back later that same day to speak to the manager and could hear a male voice in the background saying," what do she want with the manager"?. I'm just confused at this level of disrespect towards customers.. and no manager on duty to handle customer concerns. Seems like this is going to the culture that is Deweys bakery. I'll take my money somewhere else from now on!!
Atmosphere: 1
Service: 1
DanielObie The3rd (MajesticM.T.Z)
Cakes look and taste so amazing can't wait for my wedding cake
Atmosphere: 5
Food: 5
Service: 5
Donna Kearns
First class all the way!! They have the best cream horns I've ever eaten!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cherry Turnover, Strawberry Lemon Cake, Strawberry Lemonade Cupcakes Cookies and Cream Cupcakes, Moravian Sugar Cake
Sonny Barbour
They have the best Cake Squares and good people. Nice environment
I know it's a novelty shop but everything in there is so expensive, all the merchandise and the food. Worth going if you've never been, I only got some Sugar cakes and ginger cookies for Christmas presents. The line was to the door because it was Christmas Eve but the service was pretty fast considering all the people. They have a system going on . The employees are very friendly.
Atmosphere: 5
Food: 4
Service: 5
Adam Whitesell
While a little pricey, Dewey's Bakery remains the best bakery I've ever been in. The cake is moist and the icing is so sweet and delicious. I've taken pink lemonade cupcakes to several gatherings and they've almost always been the life of the dessert table. If you visit Winston Salem, go to Dewey's. You won't be disappointed.
Atmosphere: 4
Food: 5
Recommended dishes: Pink Lemonade Cake Square and Cupcakes
Christine Galbraith
Dewey's has a wide variety of specialty cakes and dessert items. We always pick up the small dessert items. They are wonderful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cherry Turnover, Cinnamon Roll, Square Cakes, Pink Lemonade and Red Velvet Cake, Red Velvet Cupcake
Jeff Poske
Great place for baked goods. A little pricey though.
Atmosphere: 5
Food: 5
Service: 5
Linda Dillingham
Such terrible customer service- we bought almost $100 of cookies from a Trail Life fundraiser and the oatmeal sandwich cookies were dry and chalky when opened. We popped into the store at Thruway to exchange them for a fresh box. Although the store was virtually empty of shoppers, the teenagers behind the counter did not know how to make an exchange. A woman brushed past them, said something I did not hear, and kept going- turns out it was the manager who denied an exchange. She never made eye contact, spoke to me, or offered any consideration. I will never shop with Deweys again. Wilkerson’s original Moravian products are much better quality… and their service!
Update 7/17/25 - TERRIBLE customer service continues! Tried this location again today. Walked in, observed bald gentleman working behind the counter talking to co-worker. Neither addressed my presence. After 3-4 min I asked if they were working as I was unsure bc they boldly ignored my existence. Bald gentleman looked at me and said yes, are you? I said No, I don’t work here but I was waiting for someone to help me. He said what do you need? I requested center cake square pieces. He said they are all center pieces. I noticed cake squares from a previous tray on the side which he began boxing. I said can I get cake squares out of the tray please? He said why? I said because those have pink icing on them. He said it’s just strawberry. I said we have a strawberry allergy. He tossed the ones w/pink icing. He began a 2nd box, again boxing from the ones on the side. I asked again if I could have center pieces from the tray. He said why? I said I am getting them for somebody and merely following orders. He said there is nothing wrong with these. I said if you won’t get them from the center I don’t think I can get those. He said oh well and tossed the box in the trash. What is the problem with complying with a customer’s request? I didn’t ask him to run around the building. This dude! Please train this guy or remove him from customer interaction. I will take my money to the pleasant staff I have encountered at the delicious Nothing Bundt Cake shop! Dewey’s staff is the worst!
Worst customer service ever! Current staff are extremely rude and abrasive!! Bring back the sweet, elderly ladies that used to greet customers with a smile!!!
Wonderful bakery. Been going there for years.
The best cakes and sweets in town
Everything that I have got from them have been great and it's mostly their soft moist oatmeal cookies
Employees are extremely friendly and helpful and they have a wonderful selection of pastries, cakes, and ice cream.
When I say amazing I mean it. Perfect service and desserts to fill every need and occasion.
I want to start off by saying that people have so many options when it comes to where they choose to spend their money and it's obvious that this company does not understand that. Yesterday, I went to the store on Stratford rd and they were busy which wasn't a problem for me. The girl that came over to assist me ask for my order and then pointed and said "go to the register". Since there's two registers, I simply asked her which one and she responded by saying in a snide tone," It doesn't matter which one, just go to the front", no eye contact during the transaction or nothing. After paying for my item. I asked the cashier if I could speak with the manager and was informed that there wasn't one on "duty". I called back later that same day to speak to the manager and could hear a male voice in the background saying," what do she want with the manager"?. I'm just confused at this level of disrespect towards customers.. and no manager on duty to handle customer concerns. Seems like this is going to the culture that is Deweys bakery. I'll take my money somewhere else from now on!!
Atmosphere: 1
Service: 1
Cakes look and taste so amazing can't wait for my wedding cake
Atmosphere: 5
Food: 5
Service: 5
First class all the way!! They have the best cream horns I've ever eaten!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cherry Turnover, Strawberry Lemon Cake, Strawberry Lemonade Cupcakes Cookies and Cream Cupcakes, Moravian Sugar Cake
They have the best Cake Squares and good people. Nice environment
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I know it's a novelty shop but everything in there is so expensive, all the merchandise and the food. Worth going if you've never been, I only got some Sugar cakes and ginger cookies for Christmas presents. The line was to the door because it was Christmas Eve but the service was pretty fast considering all the people. They have a system going on . The employees are very friendly.
Atmosphere: 5
Food: 4
Service: 5
While a little pricey, Dewey's Bakery remains the best bakery I've ever been in. The cake is moist and the icing is so sweet and delicious. I've taken pink lemonade cupcakes to several gatherings and they've almost always been the life of the dessert table. If you visit Winston Salem, go to Dewey's. You won't be disappointed.
Atmosphere: 4
Food: 5
Recommended dishes: Pink Lemonade Cake Square and Cupcakes
Dewey's has a wide variety of specialty cakes and dessert items. We always pick up the small dessert items. They are wonderful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cherry Turnover, Cinnamon Roll, Square Cakes, Pink Lemonade and Red Velvet Cake, Red Velvet Cupcake
Great place for baked goods. A little pricey though.
Atmosphere: 5
Food: 5
Service: 5
Such terrible customer service- we bought almost $100 of cookies from a Trail Life fundraiser and the oatmeal sandwich cookies were dry and chalky when opened. We popped into the store at Thruway to exchange them for a fresh box. Although the store was virtually empty of shoppers, the teenagers behind the counter did not know how to make an exchange. A woman brushed past them, said something I did not hear, and kept going- turns out it was the manager who denied an exchange. She never made eye contact, spoke to me, or offered any consideration. I will never shop with Deweys again. Wilkerson’s original Moravian products are much better quality… and their service!
Atmosphere: 1
Food: 1
Service: 1
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