Fratellis Italian Steakhouse Winston-Salem

Perfect place for dinner with friends and family

It was my son’s graduation from college dinner. He was a Fratelli’s fan. We reserved a table two weeks in advance and ended up outside on the patio. While eating our dinner, a waiter opened the door to the patio and it slammed into my wife’s back. The waiter barely acknowledged it. The bottom line is that Fratelli’s is overpriced and the service is average at best. For the price, go to Ryan’s or Two Bulls.

Brandon Walker server very helpful and very friendly

Beautiful with on point service. Food was great! We'll definitely go back. Pasta was great...lasagna, Alfredo, and spaghetti.

two of us order steak. One said rare and one medium rare. They arrived medium well and medium. The second try arrived not much closer to what was ordered. A steak house that can’t deliver a rare steak???

Went with a group of women and service was horrendous. Took 20 minutes to get drinks and 40 minutes just to get salads
And they were rude and dismissive

Exceptional in every way, from the service, food and overall ambiance. It was a fantastic dining experience and cannot stress enough how much my family enjoyed dining there. Thank you Fratellis for giving us such a pleasant evening, looking forward to our next visit very soon.

Atmosphere: 5

Food: 5

Service: 5

It was a very pleasant experience. We were greeted at the door in a professional and pleasant manner. It didn’t take long to be seated.
Once we were seated, my girlfriend and I were greeted, by James.
James is an outstanding gentleman.
We ordered and our food was delivered promptly. The steaks were cooked to perfection. Not complaining, I overheard another couple ordering. If I would’ve known I could order a different cut of meat, I would’ve done so.
With that said, I’ll be found doing so another time.
Hats off to, Fratellis! That was an awesome birthday dinner.
Again, outstanding service from James and the other lady that served us.
A job well done!
Thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fratellis Salad, Fried Calamari

Home made specialities are worth trying, as the food is nice and the choice is good. Dishes are big enough. Starters were tasty, and we tried a variety of them. There is plenty of space inside, however it did look like a reservation is recommended.

Atmosphere: 4

Food: 4

Service: 5

I can't believe this place gets any business! My husband and I stopped in after a long trip out of state for a doctor's appointment. We ordered the lobster bites and cheese bites for an appetizer. The lobster was fair. The cheese was absolutely inedible. I ordered the fettuccine alfredo and he ordered the bourbon steak. Not only was the alfredo overcooked but there was no sauce. Two servers assured us it was cooked to standard and one suggested maybe we were just used to Olive Garden. One who does simple cooking knows how alfredo is supposed to taste. The steak was fair and nothing spectacular. However, our bill was $187 with the steak being over $60, awful alfredo for over $30, lobster bites for $30. The only decent thing was the wine and salad. Not only was the food terrible, but the rude couple beside us asked for the television channel to be changed and one of the servers changed it without asking us if we happened to be watching what was on there. If you like wasting money, eating horrible overpriced food and chastised for not enjoying the worst attempt at alfredo in the history of italian food, then you will love this dump.

Atmosphere: 4

Food: 1

Service: 4

FRATELLIS....

"Today was my first visit to this restaurant, and it exceeded my expectations. I ordered the Eggplant Parmesan, while my husband enjoyed the Lasagna. For appetizers, we had the fried cheese, which was absolutely outstanding. The service was exceptional—our server, Sage, along with Kina and Meredith, provided excellent attention and made the experience even more enjoyable. We concluded our meal with a delightful dessert special. If you haven’t had the chance to visit this restaurant yet, you're truly missing out."

Atmosphere: 5

Food: 5

Service: 5

I went to Fratellis for my birthday dinner on the 17th. My waiter was great and service was great other than when I got told the price of my food out loud in front of who I was dining with by the waiter which I do not think was appropriate. I felt like I was judged due to my age and thats why my waiter told me but still it might have been a little more appropriate just to whisper it or say it not in front of who I was eating with. Keep in mind before I ordered my steak my waiter said it was market price so I Don't think it was necessary and it made it awkward. The food was great aside from my steak which had good flavor, but I ordered a medium rare and it came out well done. No pink whatsoever. Everything else was delicious but I was very disappointed to have a well done ribeye on my birthday. I loved the dim lit restaurant atmosphere and aesthetic but it all came down to those 2 issues that really made this a 3 star review. Will be trying to eat here again sometime soon so hopefully I can leave a better review next time.

Atmosphere: 4

Food: 3

Service: 4

I couldn’t make my reservation due to hurricane Helene. I called 48 hours in advance to cancel it and I was still charged a $90 cancellation fee. I called to explain my situation and they couldn’t have cared less and told me that the charge stands. Avoid this place at all costs!

I went to celebrate a birthday for one of my family members. For the most part, the food was pretty good, but my chicken Alfredo was a tad bit salty. The service was good just a small communication breakdown. One of my family members was advised that that the ticket was going to be one ticket as if one person would have to settle the bill and so when we try to get clarity the Server did not explain or did not understand that we are not going to pay under just one check one person and she could’ve simply explained that it’s just going to be one check and we will accept multiple payments. It just caused more of an issue than it needed to be, we were not allowed to bring in gifts although it was a birthday celebration we were not able to bring in cake. I understand not bringing in outside food even the cake but not be able to bring a gift inside was not good for the atmosphere, I will say I will go back. I will try them again. It’s just that it was a birthday celebration and you can go almost anywhere to celebrate for your birthday. You are allowed to at least bring in cake and gifts for the Celebrate, may consider changing that policy. Thank you.

Atmosphere: 4

Food: 4

Service: 4

Good was excellent. The lobster appetizer was well cooked!

Atmosphere: 5

Food: 5

Service: 5