It's Just Wings

I used to love the curly fries you would get with your order they were amazing. The apple wood bbq was amazing and is not available anymore. I ordered last night and the fries are cold and the wings are just average at best. Looks like it is time for a new wing place :(

We ordered last night and not only were we shorted wings but the taste was awful. We’re so used to having a good experience at Chili’s, the restaurant these guys work out of we thought the taste would be okay. We were so wrong. We got Buffalo and Garlic Parmesan, and the taste was so off. Not totally inedible, but we had ordered saucy nuggets at Wendy’s last week and those were better taste wise for the sauces in comparison. Disappointed and wouldn’t try again.

wings weren’t even done it was sticky and tasted completely raw.

Atmosphere: 1

Food: 1

Service: 1

gave my coworker completely raw chicken and customer service literally did not care

Price is good wings are really big undercooked their sauces suck and don't stick to the wings whatsoever. I've tried them multiple times and it's always the same watery soggy chicken wings

Im a usual customer and I’ve been realizing the quality of the wings have been dropping over the past few months but never would I thought it would get this bad, the wings i just ordered were horribly made looks like dog food literally just from the sight of it i wont even eat that garbage …. You guys have lost a loyal customer

ordered a 32 piece and were not disappointed! got Nashville hot and santa fe. Nashville wasn't very hot but still tasty. wings were great size and cooked perfectly. so juicy. fries also good. just needed a tad more seasoning. 8 out of 10 will order again!

Terrible. The wings were cold and soggy.. I took one bite and noticed the chicken was gray and slimy.. I’m scared I’ll be sick. What a waste.

Food: 1

Service: 1

Nasty chicken nuggets and didn't get my fries. Tasted like they were fried a few days ago and in used grease where other food was fried.

Chili's

Good wings

Chicken wasn't even done. Disgusting. I will never eat here again. $24.00

Food: 1

Service: 1

Not bad

Atmosphere: 4

Food: 5

Service: 5

Initially I wanted to eat inside and I love Chilis but wasn’t aware this is just another brand under Chilis. That aside, if the food says it will be ready by a certain time, it should be ready. No one bothered to tell us it would be longer. I checked by phone in my parking spot 3x and waited 22mins past the latest delivery pickup estimate. My wife got out and went inside hoping that would help, but numerous people were waiting and orders placed for food delivery services were being canceled by others due to the wait.When stuff gets messed up, you comp items and add free deserts or drinks and apologize but that didn’t happen. Clearly the system you have in place isn’t working with your current kitchen staff and the to-go cashiers were not doing their job.I will not be back for a pickup order and might not come back to Chilis which has been my literal favorite restaurant for over 10 years. Brand transparency on the website that this is just food coming from a Chili’s kitchen would also help.I am not someone who complains typically but I did call to complain about the wait and finally got a weak I’m sorry but… we are really busy and doing the best we can. I mean use the system to change your food pickup times to later and use a heat lamp if you get them done early. With the number of restaurants doing pick up orders and getting things ready on time everyday, especially after Covid changed peoples expectations of to-go food ordering, I’m just really disappointed and I feel like it could’ve been so much better.

Atmosphere: 1

Food: 3

Service: 1

Chili's